Table of contents 1 Safety .......... 4 10 Before using for the first time........ 31 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 31 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 32 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 32 1.6 Safe cleaning and mainten-...
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16 Basic settings...... 40 16.1 Overview of the basic set- tings........ 40 16.2 Changing the basic set- tings........ 41 17 Cleaning and servicing .... 41 17.1 Tips on appliance care... 41 17.2 Cleaning the drum.... 41 17.3 Cleaning the detergent drawer........ 42 17.4 Descaling........ 44 17.5 Cleaning the drain pump.. 44 17.6 Cleaning the water outlet hose at the siphon .... 46...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
en Preventing material damage If the water pressure is too high or Preventing material damage 2 Preventing material too low, the appliance may not be able to operate properly. damage Make sure that the water pressure ▶ in the water supply system is min. Follow these instructions to avoid ma- Preventing material damage 100 kPa (1 bar) and max.
Environmental protection and saving energy en Set the maximum spin speed if you Environmental protection and saving energy 3 Environmental protec- want to dry the laundry in a tumble tion and saving energy dryer afterwards. a The drier the laundry, the shorter Environmental protection and saving energy the programme duration when dry- 3.1 Disposing of packaging...
en Installation and connection 4.2 Contents of package Installation and connection 4 Installation and con- After unpacking all parts, check for nection any damage in transit and complete- ness of the delivery. Installation and connection 4.1 Unpacking the appliance 4.3 Requirements for the in- Note: Please read the information in stallation location the Safety → Page 4 and Preventing material damage → Page 10 sections...
Installation and connection en 4.4 Removing the transit Installation loca- Requirements tion bolts On a base Secure the appli- The appliance is secured for trans- ance with fixing portation using transit bolts on the brackets rear of the appliance. → Page 31. Notes ¡ Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sec- On a wooden...
en Installation and connection Pull the power cord out of the Press down on the four cover holder. caps. Remove the four sleeves. 4.5 Connecting the appliance Connecting the water inlet hose Note ¡ Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sec- tions to ensure that you use the appliance safely.
Installation and connection en Connect the water inlet hose to a Drainage into a Fix and secure tap (26.4 mm = 3/4"). washbasin the water outlet using an elbow. → Page 31 ¾˝ min. 10 mm Drainage into a Fix and secure plastic pipe with the water outlet min.
en Installation and connection To align the appliance, turn the ap- The connection details of the appli- pliance feet. Check that the appli- ance can be found under Tech- ance is level using a spirit level. nical data → Page 63. Check the mains plug is inserted properly.
Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance 5.2 Detergent drawer Manual dosing compartment / : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 24 Programme selector → Page 36...
Display en Display 6 Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description Wash Programme status Rinse Programme status Spin Programme status End of pro- Programme status gramme Childproof lock ¡ Lights up: The childproof lock is activ- ated. ¡ Flashes: The childproof lock is active and the programme selector has been adjusted.
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Display en Display Designation Description Voltage control Flashes: The automatic voltage control system system detects impermissible voltage drops. This will pause the programme. Note: The programme will continue when the voltage is permissible again. Voltage control Flashes: The programme has been system paused because of impermissible voltage drops.
en Buttons Buttons 7 Buttons The selection of programme settings depends on the selected programme. You Buttons can see the selection options for each programme in the overview for → "Programmes", Page 24. Button Selection Description Start/Pause ¡ Start Start, cancel or pause the pro- gramme.
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Buttons en Button Selection Description Prewash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dis- pensed automatically for the prewash and the main wash. If the intelligent dosing system is de- activated, place the detergent for the prewash directly in the drum.
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en Programmes İ-DOS İ-DOS Anti Wrinkle Prewash Extra Rinse – Speed Perfect Max. spin speed 1400 1400 (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en – İ-DOS – İ-DOS – Anti Wrinkle – Prewash – Extra Rinse – Speed Perfect Max. spin speed 1400 1200 (rpm) – Max. temperature (°C) Max. load (kg)
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en Programmes İ-DOS – İ-DOS – Anti Wrinkle – Prewash – Extra Rinse – – Speed Perfect Max. spin speed 1400 (rpm) Max. temperature (°C) Max. load (kg)
Accessories en Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Pedestal with drawer Install the appliance at a WMZPW20W raised height so that it can be easily loaded and...
en Laundry Pour approx. 1 litre of water into Press Start/Pause to start the the manual dosing compartment. programme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: "End". Start the first wash cycle or set the programme selector to Off to switch off the appliance.
Laundry en – Use a mesh laundry bag for To improve washing results and ▶ small items of laundry, such as prevent discolouration, sort the children's socks laundry according to the following – Some stubborn or dried-in stains criteria before washing. can be removed by washing –...
en Detergents and care products Symbol Washing process Recommended pro- gramme Gentle Easy-Care Particularly gentle Delicates/Silk for washing by hand Hand wash Wool Not suitable for machine-washing – Notes Detergents and care products 12 Detergents and care ¡ only use liquid detergents that are self-flowing products ¡...
Detergents and care products en 12.2 Detergent dosage The detergent dosage depends on: You can find out how hard your ¡ The amount of laundry water is from your local water com- pany or measure it yourself using ¡ Degree of soiling a water hardness tester.
en Basic operation 13.3 Adjusting the pro- Basic operation 13 Basic operation gramme settings Basic operation Depending on the programme and 13.1 Switching on the appli- programme progress, you can adjust ance or activate/deactivate the settings. Note: Overview of all programme set- Turn the programme selector to a ▶...
Basic operation en Ensure that the drum is empty. a The drum rotates and load detec- tion takes place. This can take up Separate the laundry and place it to 2 minutes, after which water in the drum. enters the drum. Note: Ensure that there is no laun- a The display shows either the pro- dry trapped in the door.
en Childproof lock – If the water level is high: Start Wipe the rubber gasket dry and re- Spin or Drain pro- move any foreign objects. gramme. Remove the laundry. 13.9 Unloading the laundry Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance...
Intelligent dosing system en Pour liquid detergent and fabric Intelligent dosing system 15 Intelligent dosing sys- softener into the relevant dis- pensers. → "Detergent drawer", Page 18 The optimum quantities of liquid de- Intelligent dosing system tergent and fabric softener are dis- pensed automatically depending on the programme and settings.
en Basic settings Basic settings 16 Basic settings You can configure the appliance to meet your needs. Basic settings 16.1 Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme Value Description position End signal 0 (off) Set the volume of the signal at the 1 (quiet)
Cleaning and servicing en 16.2 Changing the basic set- Cleaning and servicing 17 Cleaning and servi- tings cing Set the programme selector to po- To keep your appliance working effi- sition 1. Cleaning and servicing ciently for a long time, it is important to clean and maintain it carefully.
en Cleaning and servicing Leave the appliance to dry after Remove the pump unit. ▶ every operation with the door open, and leave the detergent drawer to dry. Run the Drum Clean pro- ▶ gramme without laundry. Add washing powder. 17.3 Cleaning the detergent drawer If you change detergent or the deter-...
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Cleaning and servicing en ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water. Protect the electrical connection ▶ on the rear against water, deter- gent and fabric softener residue. Clean the pump unit with a damp cloth.
en Cleaning and servicing Remove the maintenance flap. 17.4 Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g.
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Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 10 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
en Cleaning and servicing Clean the water outlet hose and si- Before the next wash phon connecting piece. To prevent unused detergent from flowing straight into the outlet in the next wash, run the Drain pro- gramme after you have emptied the drain pump.
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Cleaning and servicing en Connect the water inlet hose and Cleaning the filter on the tap check for leaks. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. Requirement: The water inlet hose is empty.
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en Cleaning and servicing Use pliers to remove the filter. Clean the filter with a small brush. Reinsert the filter. Connect the hose and check for leaks.
Troubleshooting en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:36 / -10" Remove any unapproved extensions from the water ▶ hose. Connecting the appliance "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 44 ▶ "E:10 / -00 / -10 / The pump for the intelligent dosing system is blocked.
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Troubleshooting en Fault Cause and troubleshooting lights up. The temperature is too high. Wait until the temperature has dropped. ▶ → "Cancelling the programme", Page 37 ▶ Water level is too high. Start the Drain programme. ▶ Laundry is caught in the door. Open the door again.
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en Troubleshooting Fault Cause and troubleshooting The programme does The detergent drawer has not been pushed in as far not start. as it can go. Push the detergent drawer in as far as it will go. ▶ The pump for the intelligent dosing system is blocked. Switch off the appliance.
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Troubleshooting en Fault Cause and troubleshooting The water is not drain- If you dose manually, reduce the amount of deter- ▶ ing. gent for the next washing cycle with the same load. Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶...
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en Troubleshooting Fault Cause and troubleshooting Drum jerks after the This is caused by an internal motor test. programme starts. Not a fault – no action required. ▶ Vibrations and move- Appliance is not correctly aligned. ment of the appliance Aligning the appliance ▶...
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Troubleshooting en Fault Cause and troubleshooting The spin programme Drain pipe or water outlet hose is blocked. does not start. Clean the drain pipe and the water outlet hose. ▶ Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are ▶...
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en Troubleshooting Fault Cause and troubleshooting Creasing. The next time you run a wash cycle, reduce the ▶ amount of laundry being loaded. The wrong programme is selected for the type of fab- ric. Select the programmes that are suitable for the ▶...
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Troubleshooting en Fault Cause and troubleshooting Detergent residue on Check whether the detergent used is suitable. the damp washing. Drain the dispenser. → "Cleaning the detergent drawer", Page 42 Clean the dispenser. Refill the dispenser. → "Filling the dispenser", Page 39 Basic dosage is not correctly adjusted. If intelligent dosing is activated, reduce the basic ▶...
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en Troubleshooting Fault Cause and troubleshooting Insufficient cleaning. Refill the dispenser. → "Filling the dispenser", Page 39 Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. Connect the water supply hose correctly. Connect- ing the water inlet hose Tighten the screw connection.
Transportation, storage and disposal en 18.1 Emergency release 19.2 Inserting the transit bolts Releasing the door Secure the appliance for transporta- Requirement: The drain pump is tion using transit bolts in order to pre- empty. → Page 44 vent damage. ATTENTION! Escaping water may Remove the four cover caps. cause material damage.
en Transportation, storage and disposal Insert all screws into the four Pour approx. 1 litre of water into transit bolts and tighten slightly. the manual dosing compartment in the detergent drawer. Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash.
Act 1986. ¡ Do not keep any re- placed spare part(s) ¡ Please visit our web- from the product in site https:// exposed area. www.bosch-home.in/ metapages/e-waste- management to find Customer Service out more details re- 20 Customer Service garding ewaste dis- posal.
en Customer Service If you contact Customer Service, you will require the product number (E- Nr.) and the production number (FD) of your appliance. The contact details for Customer Ser- vice can be found in the enclosed Customer Service directory or on our website.
Consumption values en Consumption values 21 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.