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E Line
241E2/242E2
www.philips.com/welcome
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User manual
Customer care and warranty
Troubleshooting & FAQs
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Summary of Contents for Philips 241E2

  • Page 1 E Line 241E2/242E2 www.philips.com/welcome User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    6. Technical Specifications ... 15 6.1 Resolution & Preset Modes ..18 7. Power Management ....19 8. Customer care and warranty ..20 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy .....20 8.2 Customer Care & Warranty ..23 9. Troubleshooting & FAQs ..24 9.1 Troubleshooting ......
  • Page 3: Important

    DC power cord for normal operation. • Please use approved power cord provided by Philips all the time. If 1.1 Safety precautions and your power cord is missing, please maintenance contact with your local service center.
  • Page 4 1. Important • To avoid potential damage, for Maintenance example the panel peeling from the • To protect your monitor from bezel, ensure that the monitor does possible damage, do not put not tilt downward by more than -5 excessive pressure on the LCD degrees.
  • Page 5: Notational Descriptions

    1. Important Important information for Burn-in/ Note Ghost image Consult a service technician if the monitor does not operate normally, or • Always activate a moving screen you are not sure what procedure to take saver program when you leave when the operating instructions given in your monitor unattended.
  • Page 6: Disposal Of Product And Packing Material

    From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, This marking on the product or on end-of-life management primarily its packaging illustrates that, under...
  • Page 7: Setting Up The Monitor

    Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are (3) Use a screwdriver to tighten the registered trademarks of Koninklijke Philips N.V.
  • Page 8 2. Setting up the monitor Connecting to your PC 242E2F/242E2FE 241E2FD 2 3 4 5 5 6 Kensington anti-theft lock Kensington anti-theft lock HDMI input AC/DC power input DVI input DisplayPort input VGA input HDMI input Audio output VGA input AC/DC power input Audio output 242E2FA...
  • Page 9: Operating The Monitor

    What is On-Screen Display (OSD)? Description of the control buttons On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
  • Page 10 2. Setting up the monitor The OSD Menu Note Below is an overall view of the structure • MPRT: To reduce motion blur, LED of the On-Screen Display. You can use backlight will strobe synchronously this as a reference when you want to with screen refresh, which may work your way around the different cause noticeable brightness change.
  • Page 11 2. Setting up the monitor Resolution notification Warning This monitor is designed for optimal • To avoid potential screen damage, performance at its native resolution, such as panel peeling, ensure that 1920 × 1080. When the monitor is the monitor does not tilt downward powered on at a different resolution, an by more than -5 degrees.
  • Page 12: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor Note 2.3 Remove the Base Assembly Please purchase the appropriate wall for VESA Mounting mount; otherwise the distance between Before you start disassembling the the back-plug-in signal cable and the Display base, please follow the wall would be too short.
  • Page 13: Image Optimization

    Whether you're working 2. Toggle to the up or down to select with text applications, displaying images between FPS, Racing, RTS, Gamer 1, or watching a video, Philips SmartImage Gamer 2, LowBlue Mode, EasyRead delivers great optimized monitor and Off.
  • Page 14: Smartcontrast

    Developed for wellbeing, How does it work? Philips LowBlue Mode setting uses a smart software technology to reduce When you activate SmartContrast, it will harmful shortwave blue light.
  • Page 15: Amd Freesync

    4. AMD FreeSync • AMD Radeon R9 290 4. AMD FreeSync • AMD Radeon R9 285 (242E2FA/ 242E2F/ • AMD Radeon R7 260X 242E2FE) • AMD Radeon R7 260 ■ ■ Processor A-Series Desktop and Mobility APUs • AMD A10-7890K •...
  • Page 16: Adaptive Sync (241E2Fd)

    5. Adaptive Sync • AMD Radeon R9 290X 5. Adaptive Sync • AMD Radeon R9 290 (241E2FD) • AMD Radeon R9 285 • AMD Radeon R7 260X • AMD Radeon R7 260 ■ ■ Processor A-Series Desktop and Adaptive Sync Mobility APUs •...
  • Page 17: Technical Specifications

    6. Technical Specifications 6. Technical Specifications Picture/Display Display Panel Type IPS technology Backlight W-LED system Panel Size 23.8” W (60.5 cm) Aspect Ratio 16:9 Pixel Pitch 0.2745 (H) mm x 0.2745 (V) mm Contrast Ratio (typ.) 1000:1 Optimum Resolution 1920 × 1080 @ 60 Hz Viewing Angle 178°...
  • Page 18 5. Technical Specifications Stand Tilt -5 / +20 degree Height adjustment 100 mm (242E2FE) Power (241E2FD) AC Input Voltage AC Input Voltage AC Input Voltage Consumption at 100VAC , 60Hz at 115VAC , 60Hz at 230VAC , 50Hz Normal Operation 14.4 W (typ.) 14.2 W (typ.) 14.3 W (typ.)
  • Page 19 500 to 1060hPa (Non-operation) Environmental and energy RoHS Packaging 100% recyclable Specific Substances 100% PVC BFR free housing Cabinet Color Black Finish Textured Note This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.
  • Page 20: Resolution & Preset Modes

    5. Technical Specifications 6.1 Resolution & Preset Modes Maximum Resolution 1920 × 1080 @ 75 Hz (HDMI/DP) (242E2FA/ 242E2F/ 242E2FE) 1920 × 1080 @ 75 Hz (HDMI) (241E2FD) Recommended Resolution 1920 × 1080 @ 60 Hz H. freq (kHz) Resolution V.
  • Page 21: Power Management

    7. Power Management 7. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 22: Customer Care And Warranty

    8.1 Philips’ Flat Panel Monitors single black pixel. Other combinations Pixel Defect Policy of lit and dark sub pixels appear as Philips strives to deliver the highest single pixels of other colors. quality products. We use some of the Types of Pixel Defects...
  • Page 23 Note the warranty period, a TFT Monitor A red or blue bright dot must be panel in a Philips flat panel monitor more than 50 percent brighter than must have pixel or sub pixel defects neighboring dots while a green...
  • Page 24 8. Customer care and warranty BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* >15mm Total bright dot defects of all types BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer...
  • Page 25: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 26: Troubleshooting & Faqs

    • Disconnect the monitor from mains This page deals with problems that can power source immediately for safety be corrected by a user. If the problem • Contact with Philips customer still persists after you have tried these service representative immediately. solutions, contact Philips customer service representative.
  • Page 27: General Faqs

    • Shut down your computer, Service contact information listed disconnect your old monitor and in Regulation & Service Information reconnect your Philips LCD monitor. Manual and contact Philips customer service representative. • Turn on your monitor and then turn on your PC.
  • Page 28 9300K are blue. Neutral temperature is white, at 6504K. Q8: Can I connect my LCD monitor to any PC, workstation or Mac? Ans.: Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system.
  • Page 29 9. Troubleshooting & FAQs Q9: Are Philips LCD monitors Plug- Q12: How to unlock/lock my hot key? and- Play? Ans.: Please press for 10 seconds Ans.: Yes, the monitors are Plug-and- to unlock/lock the hot key, by Play compatible with Windows doing so, your monitor pops out 10/8.1/8/7, Mac OSX.
  • Page 30 This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are regis- tered trademarks of Koninklijke Philips N.V. and are used under license.

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