HP Pavilion DV6-3121 User Manual
HP Pavilion DV6-3121 User Manual

HP Pavilion DV6-3121 User Manual

Notebook pc
Table of Contents

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Notebook PC User Guide

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Table of Contents
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Summary of Contents for HP Pavilion DV6-3121

  • Page 1 Notebook PC User Guide...
  • Page 2 Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5 Table of contents Index ... 97...
  • Page 7: Identifying Hardware

    Features Identifying hardware To see a list of hardware installed on the computer: Select Start > Control Panel > System and Security. In the System area, click Device Manager. Use Device Manager to add hardware or modify device configurations. NOTE: Windows®...
  • Page 8: Top Components

    Components Top components TouchPad Component TouchPad To view or change the pointing device preferences: Select Start > Devices and Printers. Right-click the device representing the computer. Select Mouse settings. Chapter 1 Features Function Moves the pointer and selects or activates items on the screen.
  • Page 9: Touchpad Buttons

    TouchPad buttons Item Description TouchPad On/Off button Left TouchPad button Right TouchPad button To view or change pointing device preferences: Select Start > Devices and Printers. Right-click the device representing your computer. Select Mouse settings. Function Turns the TouchPad on and off. Press and hold the button for two seconds to turn the TouchPad on and off.
  • Page 10 Lights Item Description TouchPad light Caps Lock light Power light Volume Mute light Wireless light Fingerprint Reader light Chapter 1 Features Function Amber—The TouchPad is disabled. On—The Caps Lock is on. ● On—The computer is on. ● Flashing—The computer is in Sleep. ●...
  • Page 11: Buttons And Fingerprint Reader (Select Models Only)

    Buttons and Fingerprint Reader (select models only) Item Description Power button Fingerprint Reader (select models only) For information about changing the factory settings, see Help and Support. Function Press the Power button to: ● Turn on the computer. ● Initiate Sleep. ●...
  • Page 12 Keys Item Description E-mail key Media Application key Web Browser key Print key Calculator key Windows Logo key Function keys Windows Application key QuickLock key Backlight key Chapter 1 Features Function Press the keys at the same time to display system information.
  • Page 13: Front Components

    Front components Description Speakers Right-side components Item Description USB ports (2) Optical drive Optical Drive light Hibernate light Hard Disk Drive light AC Adapter light Power connector Security Cable slot Function Produce sound. Function Connect optional USB devices. Reads optical discs and, on select models, writes to optical discs.
  • Page 14: Left-Side Components

    Left-side components Item Description Vents (2) External Monitor port RJ-45 (network) jack HDMI port eSATA/USB port (select models only) USB port Audio-in (microphone) jack Audio-out (headphone) jack SD card reader Chapter 1 Features Function Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
  • Page 15: Bottom Components

    Bottom components Item Description Battery bay Vents (6) Battery Release latch Primary Hard Drive bay Function Holds the battery. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 16: Display Components

    Display components Item Description Internal microphones (2) Webcam light Webcam Chapter 1 Features Function Record sound. On—The webcam is in use. Records video and captures still photographs.
  • Page 17: Wireless Antennas (Select Models Only)

    Wireless antennas (select models only) On select computer models, at least two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions.
  • Page 18: Additional Hardware Components

    Additional hardware components Item Description Power cord* AC adapter Battery* * Batteries and power cords vary in appearance by region and country. Chapter 1 Features Function Connects an AC adapter to an AC outlet. Converts AC power to DC power. Provides power when the computer is not connected to an external power source.
  • Page 19 Circuit Card Identifier) of the SIM. This label is located inside the battery bay. ● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of the HP Mobile Broadband Module. This label is located inside the battery bay. Description Serial number (s/n)
  • Page 20: Wireless, Local Area Network, And Modem

    Wireless, local area network, and modem Using wireless devices Wireless technology transfers data across radio waves instead of wires. The computer might be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
  • Page 21: Identifying Wireless And Network Status Icons

    On some models, the wireless light illuminates amber when all wireless devices are off. Because the wireless devices are enabled at the factory, use the wireless key to turn on or turn off the wireless devices simultaneously. Individual wireless devices are controlled through HP Wireless Assistant.
  • Page 22: Using Hp Wireless Assistant

    Using HP Wireless Assistant A wireless device is turned on or off using HP Wireless Assistant. If a wireless device is disabled by Setup Utility, it must be re-enabled by Setup Utility before it can be turned on or off using Wireless Assistant.
  • Page 23: Using A Wlan

    Using a WLAN With a WLAN device, access is available to a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. ●...
  • Page 24: Protecting Your Wlan

    Protecting your WLAN Because the WLAN standard was designed with only limited security capabilities—basically to foil casual eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are vulnerable to well-known and well-documented security weaknesses. WLANs in public areas, or “hotspots,” like coffee shops and airports might not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous.
  • Page 25: Connecting To A Wlan

    Connecting to a WLAN To connect to the WLAN: Be sure that the WLAN device is on. If it is on, the wireless light is illuminated white. If the wireless light is off, press the wireless key. NOTE: On some models, the wireless light is amber when all wireless devices are off. Click the Network icon in the notification area at the far right of the taskbar.
  • Page 26: Using Bluetooth Wireless Devices (Select Models Only)

    Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up a host, Bluetooth computer and using it as a gateway through which other computers connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers cannot connect to the Internet using the Bluetooth network.
  • Page 27: Connecting To A Local Area Network

    Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not connect a modem or telephone cable to the RJ-45 (network) jack.
  • Page 28: Pointing Devices And Keyboard

    Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties: Select Start > Devices and Printers. Right-click the device representing the computer.
  • Page 29: Turning The Touchpad On And Off

    Component TouchPad zone Left TouchPad button Right TouchPad button Turning the TouchPad on and off The TouchPad is turned on at the factory. When the TouchPad zone is active, the light is off. To turn the TouchPad on and off, quickly double-tap the TouchPad off indicator. Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures.
  • Page 30 Pinching Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch: ● Zoom in by holding two fingers together on the TouchPad, and then pull the fingers apart to increase an object's size. ●...
  • Page 31: Using The Touchscreen (Select Models Only)

    The touchscreen allows you to make selections or activate items on the screen using your finger. The touchscreen functions with the default calibration or with a calibration set by another user. However, HP recommends calibrating the touchscreen. Calibration optimizes digitizer performance for all users and particularly for left-handed users.
  • Page 32: Performing Actions On The Touchscreen

    Performing actions on the touchscreen Use a plastic computer pen or your fingernail to perform click or flick actions. The instructions in this section are based on the preferences set at the factory. To modify settings for recognized clicks and flicks select Start > Control Panel > Hardware and Sound > Pen and Touch. Performing clicks To perform clicks on the touchscreen: ●...
  • Page 33: Setting Touchscreen Preferences

    Setting touchscreen preferences To set touchscreen preferences: ● For clicks, flicks, and visual feedback, select Start > Control Panel > Hardware and Sound > Pen and Touch. These preferences are specific to the touchscreen and the computer. ● For left-handed or right-handed users, select Start > Control Panel > Hardware and Sound > Tablet PC Settings >...
  • Page 34 Icon Description Plays the previous track of an audio CD or the previous section of a DVD or a BD. Plays, pauses, or resumes an audio CD, a DVD, or a BD. Stops audio or video playback of a CD, a DVD, or a BD. Plays the next track of an audio CD or the next section of a DVD or a BD.
  • Page 35: Using The Hot Keys

    Using the hotkeys Hotkeys are combinations of the Press fn+esc to display information about system hardware components and the system BIOS version number. Depending on the application you are using, pressing opens a specific shortcut menu within that application. To use a hotkey command: ●...
  • Page 36: Cleaning The Touchpad And Keyboard

    Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard.
  • Page 37: Multimedia Features

    Multimedia Multimedia features The computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. The computer might include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ●...
  • Page 38: Identifying Your Multimedia Components

    Identifying your multimedia components Item Description Internal digital dual array microphone (2) Webcam light Webcam Volume Down key Volume Up key Volume Mute key Speakers (2) Audio-out (headphone) jack Audio-in (microphone) jack Chapter 4 Multimedia Function Records sound. Illuminates when video software accesses the webcam. Records video, and captures still photographs.
  • Page 39: Adjusting The Volume

    Adjusting the volume Adjust the volume using the computer volume keys. ● To decrease volume, press the ● To increase volume, press the ● To mute or restore volume, press the NOTE: Volume is controlled through the Windows operating system and some programs. Volume Down key (1).
  • Page 40: Using The Media Activity Keys

    Using the media activity keys The media activity keys control the play of an audio CD or a DVD or BD that is inserted into an external optical drive (purchased separately). ● When an audio CD or a DVD is not playing, press the ●...
  • Page 41: Using Hp Mediasmart Software

    Preinstalled multimedia software allows you to play music, watch movies, and view pictures. Using HP MediaSmart software HP MediaSmart turns the computer into a mobile entertainment center. Enjoy music and DVD and BD movies, view Internet and live TV, and manage and edit your photo collections.
  • Page 42: Connecting External Audio Devices

    Audio The computer has a variety of audio features that allow you to: ● Play music using the computer speakers and/or connected external speakers. ● Record sound using the internal microphone or a connected external microphone. ● Download music from the Internet. ●...
  • Page 43: Connecting An External Monitor Or Projector

    Save the file to the desktop. Open Windows Media Player or MediaSmart, and play back the sound. To confirm or change the audio settings on the computer, select Start > Control Panel > Hardware and Sound > Sound. Video The computer has a variety of video features that allow you to: ●...
  • Page 44: Connecting An Hdmi Device

    Connecting an HDMI device The computer includes an HDMI (High Definition Multimedia Interface) port. The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. The computer supports one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported external display.
  • Page 45 Click the HP MediaSmart icon on the desktop. Select the Video icon on the MediaSmart SmartMenu. Click Webcam. For more information on using HP MediaSmart, click Start > Help and Support, and type MediaSmart in the Search box. For optimum webcam performance: ●...
  • Page 46: Power Management

    Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
  • Page 47: Initiating And Exiting Hibernation

    When the computer exits Sleep, the Power light illuminates, and you return to the screen where you entered Sleep. NOTE: If a password is required when exiting Sleep, enter your Windows password at the prompt. Initiating and exiting Hibernation Hibernation initiates after 1,080 minutes (18 hours) of inactivity when running on both battery power and external power, or when the battery reaches a critical battery level.
  • Page 48: Viewing The Current Power Plan

    Viewing the current power plan To view to current power plan: ● Click the Battery Meter icon in the notification area at the far right of the task bar. – or – ● Select Start > Control Panel > System and Security > Power Options. Selecting a different power plan To select a different power plan: ●...
  • Page 49: Using External Ac Power

    WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. WARNING! Do not charge the computer battery while on board an aircraft.
  • Page 50: Connecting The Ac Adapter

    Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Connect the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by disconnecting the power cord from the AC outlet (not by disconnecting the power cord from the computer).
  • Page 51: Using Battery Power

    WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Finding battery information in Help and Support Help and Support provides the following tools and information about the battery: ●...
  • Page 52: Inserting Or Removing The Battery

    Inserting or removing the battery CAUTION: Removing a battery that is the sole power source causes loss of information. To prevent loss of information, initiate Hibernation or shut down the computer through Windows before removing the battery. To insert the battery: Turn the computer upside down on a flat surface.
  • Page 53: Charging A Battery

    Charging a battery WARNING! Do not charge the computer battery while on board aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off.
  • Page 54: Managing Low Battery Levels

    Managing low battery levels The information in this section describes the alerts and system responses set at the factory. Some low-battery alerts and system responses can be changed using Power Options in Windows Control Panel. Preferences set using Power Options do not affect lights. Identifying low battery levels If a low battery level is not resolved, the computer enters a critical battery level.
  • Page 55: Calibrating A Battery

    Calibrating a battery Calibrate the battery when: ● The battery charge displays seem inaccurate. ● You observe a significant change in battery run time. A heavily used battery should only be calibrated once a month. Do not calibrate a new battery. To calibrate the battery: Fully charge the battery.
  • Page 56 Discharge the battery. To discharge the battery: Disconnect the computer from the external power source, but do not shut down the computer. Run the computer on battery power until the battery is discharged. The computer must remain on while the battery is being discharged. The battery discharges whether or not you are using the computer, but the battery discharges faster while you are using ●...
  • Page 57: Conserving Battery Power

    Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a weak condition. A message refers you to the HP website for more information about ordering a replacement battery. If the battery is covered by an HP warranty, instructions include a warranty ID.
  • Page 58: Switching Between Graphics Modes (Select Models Only)

    Connecting an external hardware device that does not connect to a USB port. ● Disconnecting from external power for an extended period. Although the computer can be shut down with the Power button, HP recommends using the Windows shut down command. To shut down the computer: Save your work, and close all open programs.
  • Page 59 If the computer is unresponsive and you are unable to use the recommended shutdown procedures, try the following emergency procedures: Press ctrl+alt+delete, and then press the Power button. Press and hold the Power button for at least five seconds. Disconnect the computer from external power, and remove the battery. Shutting down the computer...
  • Page 60: Handling Drives

    Drives Handling drives Drives are fragile computer components that must be handled with care. Adhere to the following cautions before handling drives: CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information: Before moving a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.
  • Page 61: Identifying The Installed Optical Drive

    Optical drive The computer includes an optical drive that expands the functionality of the computer. The optical drive allows you to read data discs, play music, and watch movies. If the computer includes a Blu-ray Disc (BD) ROM Drive, then high-definition video can also be watched. Identifying the installed optical drive To identify an optical drive: Select Start >...
  • Page 62: Selecting The Right Disc (Cds, Dvds, And Bds)

    Selecting the right disc (CDs, DVDs, and BDs) CDs, used to store digital data, are also used for commercial audio recordings and are convenient for your personal storage needs. DVDs and BDs are used primarily for movies, software, and data backup purposes.
  • Page 63: Blu-Ray Discs (Bd)

    Blu-ray discs (BD) NOTE: Blu-ray is a new format containing new technologies. Certain disc, digital connection, compatibility, and/or performance issues might arise, and do not constitute defects in the product. Flawless playback on all systems is not guaranteed. BD is a high-density optical disc format for the storage of digital information, including high-definition video.
  • Page 64: Configuring Autoplay

    Confirm that the Use AutoPlay for all media and devices check box is selected. Click Choose a default, and then select one of the available options for each media type listed. NOTE: Choose HP MediaSmart to play DVDs. Click Save. For more information about AutoPlay, see Help and Support.
  • Page 65: Observing The Copyright Warning

    Observing the copyright warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright- protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. CAUTION: To prevent loss of information or damage to a disc: Before writing to a disc, connect the computer to a reliable external power source.
  • Page 66: Creating (Burning) A Cd Or Dvd

    Creating (burning) a CD or DVD CAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. If the computer includes a CD-RW, DVD-RW, or DVD±RW optical drive, use software such as Windows Media Player or CyberLink Power2Go to burn data, video, and audio files, including MP3 and WAV music files.
  • Page 67: Removing A Cd, Dvd, Or Bd

    Removing a CD, DVD, or BD To remove an optical disc: Press the release button on the drive bezel to release the disc tray (1). Gently pull out the tray until it stops (2). Remove the disc from the tray by gently pressing down on the spindle while lifting the outer edges of the disc (3).
  • Page 68: Using External Drives

    Using external drives Removable external drives expand storing options and information access. A USB mouse can be connected to the system using the ports on an optional docking device or optional expansion product. USB drives include: ● 1.44-megabyte diskette drive ●...
  • Page 69: Improving Hard Drive Performance

    Set it to run during the night or another time when you do not need access to the computer. HP recommends defragmenting the hard drive at least once a month. Set Disk Defragmenter to run on a monthly schedule, but the computer can be defragmented manually at any time.
  • Page 70: Using Hp Protectsmart Hard Drive Protection

    Using HP ProtectSmart Hard Drive Protection HP ProtectSmart Hard Drive Protection protects the hard drive by parking the drive and halting I/O requests under one of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power.
  • Page 71: Using Hp Protectsmart Hard Drive Protection Software

    ● Determines whether a drive in the system is supported. To open the software and change settings: In Mobility Center, click the Hard Drive icon to open the HP ProtectSmart Hard Drive Protection window. – or – Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive Protection.
  • Page 72: Replacing A Drive In The Primary Hard Drive Bay

    Replacing a drive in the primary hard drive bay CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on or in Sleep or Hibernation. If you are not sure whether the computer is off or in Hibernation, turn on the computer by pressing the Power button, and then shut down the computer through the operating system.
  • Page 73 Using the tab (2) on the right side of the hard drive, lift the hard drive to a 45-degree angle, and then remove the hard drive (3) from the computer. To install the primary hard drive: Insert the hard drive into the hard drive bay (1). Using the tab (2), pull the hard drive to the right so that the rubber spacers tuck into the openings on the right side of the hard drive bay.
  • Page 74 Tighten the hard drive cover screws (3). Replace the battery. Turn over the computer. Connect external devices to the computer. Connect the computer to AC power. Turn on the computer. Chapter 6 Drives...
  • Page 75: External Devices

    External devices Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional expansion product. Some USB devices might require additional support software, which is usually included with the device.
  • Page 76: Removing A Usb Device

    Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, adhere to the instructions in “Removing a USB device.” CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device.
  • Page 77: Connecting An Esata Device

    Connecting an eSATA device CAUTION: To prevent damage to an eSATA port connector, use minimal force to connect an eSATA device. To connect an eSATA device to the computer, connect the eSATA cable for the device to the eSATA port. A sounds alerts you that the device is connected to the computer.
  • Page 78: Removing An Esata Device

    Removing an eSATA device CAUTION: To prevent loss of information or an unresponsive system, adhere to the instructions in “Removing an eSATA device.” CAUTION: To prevent damage to an eSATA connector, do not pull on the cable to remove the eSATA device.
  • Page 79: External Media Cards

    External media cards Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are used with digital media-equipped cameras and PDAs, as well as with other computers. The Digital Media Slot supports the following digital card formats: ●...
  • Page 80: Removing A Digital Card

    Insert the card into the Digital Media Slot, and then push in on the card until it is firmly seated. A sounds alerts you when a device is detected, and a menu of options appears. Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, adhere to the instructions in “Removing a digital card.”...
  • Page 81: 9 Memory Modules

    Memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer is upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.
  • Page 82 Lift the memory module compartment cover (2) away from the computer. If replacing a memory module, remove the existing memory module by: Pulling away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: edges only.
  • Page 83 CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. Aligning the notched edge (1) of the memory module with the tab in the memory module slot.
  • Page 84 Turn over the computer. Connect external devices to the computer. Connect the computer to AC power. Turn on the computer. Chapter 9 Memory modules...
  • Page 85: Protecting The Computer

    10 Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Setup Utility protect your personal settings and data from a variety of risks. Follow the procedures in this guide to use: ● Passwords ●...
  • Page 86: Using Passwords

    Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords are set in Windows or in the non-Windows Setup Utility preinstalled on the computer. CAUTION: To prevent being locked out of the computer, record each password set.
  • Page 87: Setting Passwords In Setup Utility

    Setting passwords in Setup Utility Password Administrator password Power-on password For details about passwords, see Administrator password or Power-on password. Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility. After this password is set, you must enter it each time you access Setup Utility. Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted.
  • Page 88: Power-On Password

    Managing an administrator password To set, change, or delete this password: Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen, press the –...
  • Page 89 Managing a power-on password To set, change, or delete the power-on password: Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen, press the –...
  • Page 90: Using Antivirus Software

    Norton Internet Security, an antivirus program, is preinstalled on the computer. The software includes 60 days of free updates. HP recommends protecting the computer against new viruses beyond 60 days by purchasing extended update service. Instructions for using and updating Norton Internet Security software and for purchasing extended update service are provided within the program.
  • Page 91: Installing Critical Security Updates

    Installing critical security updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software might have become available after the computer was shipped.
  • Page 92: Using The Fingerprint Reader (Select Models Only)

    Using the fingerprint reader (select models only) NOTE: The location of the fingerprint reader varies by computer model. Locating the Fingerprint Reader The Fingerprint Reader is a small metallic sensor that is located: ● Near the bottom of the TouchPad ●...
  • Page 93: Registering Fingerprints

    Registering fingerprints A Fingerprint Reader allows you to log on to Windows using a fingerprint that you have registered using DigitalPersona Personal software, instead of using a Windows password. To register one or more fingerprints: In Windows, click the DigitalPersona Personal icon in the notification area at the far right of the taskbar.
  • Page 94: Using Your Registered Fingerprint To Log On To Windows

    Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint: After you register your fingerprints, restart Windows. Swipe any of your registered fingers to log on to Windows. Chapter 10 Security...
  • Page 95: Troubleshooting

    11 Troubleshooting Cannot connect to a WLAN Before troubleshooting a network connection problem, be sure that device drivers are installed for all wireless devices. NOTE: Wireless networking devices are included with select computer models only. If wireless networking is not listed in the feature list on the side of the original computer package, add wireless networking capability to the computer by purchasing a wireless networking device.
  • Page 96: Cannot Connect To A Preferred Network

    A Windows “Device not Found” error message might appear. Reinstall the driver. Get the latest version of the WLAN device software and drivers for the computer from the HP website at http://www.hp.com. If the WLAN device was purchased separately, consult the manufacturer's website for the latest software.
  • Page 97: Wlan Connection Is Very Weak

    If provided with new wireless network keys and SSID, and if you have previously connected to that network, follow the steps below to connect to the network: Select Start > Control Panel > Network and Internet > Network and Sharing Center. In the left panel, click Manage wireless networks.
  • Page 98: The Computer Does Not Detect The Cd, Dvd, Or Bd Drive

    Remove the disc from the tray by gently pressing down on the spindle while lifting the outer edges of the disc (3). Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray, and then place the disc in a protective case.
  • Page 99: A Cd, Dvd, Or Bd Does Not Play

    ● Scann for hardware changes. Windows scans your system for installed hardware and installs any required drivers ● Click Properties to verify that the device is working properly ◦ The Properties window provides details about the device to help you troubleshoot issues ◦...
  • Page 100: A Cd, Dvd, Or Bd Does Not Play Automatically

    A CD, DVD, or BD does not play automatically Click Start > Default Programs > Change AutoPlay Settings. Confirm that the Use AutoPlay for all media and devices check box is selected. Click Save. A disc should now start automatically when it is inserted into the optical drive. A DVD or BD movie stops, skips, or plays erratically ●...
  • Page 101: A Dvd Or Bd Playing In Windows Media Player Produces No Sound Or Display

    Obtaining the latest HP device drivers Open a web browser, go to http://www.hp.com/support, and then select your country or region. Click the option for software and driver downloads, type the computer model number in the search box, and then press they –...
  • Page 102: Obtaining The Latest Windows Device Drivers

    Click your specific product from the models listed. Click the Windows 7 operating system. When the list of drivers is displayed, click an updated driver to open a window containing additional information. Click Install now to install the updated driver without downloading the file. –...
  • Page 103 44 connectors, power 7 conservation, power 51 copyright warning 59 cord, power 12 corporate WLAN connection 19 critical battery level 48 critical updates, software 85 device drivers HP drivers 95 Windows drivers 96 digital card defined 73 Index...
  • Page 104 26 fn key, identifying 6, 29 function keys, identifying 6 graphic modes, switching 52 hard drive external 62 HP ProtectSmart Hard Drive Protection 64 primary, installing 67 HDMI port 8, 38 HDMI, connecting 38 headphone (audio-out) jacks 32 headphones 32...
  • Page 105 maintenance Disk Cleanup 63 Disk Defragmenter 63 managing a power-on password managing an administrator password 82 media activity keys 34 media controls, keys 28 memory module inserting 76 removing 76 memory module compartment cover removing 76 replacing 77 memory module compartment, identifying 9 microphones, internal 32 Microsoft Certificate of Authenticity...
  • Page 106 94 device driver 95 disc play 93, 94 DVD movie play 94 external display 94 HP device drivers 95 optical disc tray 91 optical drive detection 92 Windows drivers 96 turning off the computer 52 unresponsive system 52...

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