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Important notice
opportunities, you will have to wait 30
seconds to attempt unlocking the phone
again.
When you can't recall your Unlock
Pattern, PIN, or Password:
If you logged into a Google account on
the phone and failed to use the correct
pattern 5 times, tap Forgot pattern? You
will be required to sign in with your Google
account and prompted to create a new
unlock pattern.
If you have set a backup PIN, you can
unlock the screen with keying in the backup
PIN.
If you haven't created a Google account
on the phone and you forgot your PIN,
Password, and the backup PIN, you need to
perform a hard reset.
Caution
If you perform a hard reset, all user
applications and user data will be deleted.
Please remember to back up any important
data before performing a hard reset.
10
Read ALL steps before attempting.
1
Turn the phone off.
2
Press and hold the following keys at the
same time: Volume Down Key
Power/Lock Key
the phone.
3
Release the Power/Lock Key
only when the LG logo is displayed, then
immediately press and hold the Power/
Lock Key
again.
4
Release all keys when the Factory hard reset
screen is displayed.
5
Press the Power/Lock Key
continue or either of the Volume Keys
to cancel.
6
Press the Power/Lock Key
more to confirm or either of the Volume
Keys
to cancel.
5. Using Safe Mode
Using Safe mode
To recover your phone when malfunctioning.
1
Turn off your phone and reboot. When you
see the AT&T booting animation press and
hold the Volume Down Key
see the Home screen.
+
on the back of
to
once
until you
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