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Fax Problems
AN ADDRESS (A ONE-TOUCH INDIVIDUAL KEY
OR GROUP KEY) CANNOT BE EDITED OR
?
DELETED
Check
Is the key being used in a reserved
transmission or a transmission in
progress?
Have functions been disabled by the
administrator?
Has your administrator enabled a
function that prevents
editing/deleting?
I WANT TO CHECK THE SEND/RECEIVE
?
HISTORY
Check
Press the [Sending History] key.
(Send history only)
Check with the [Job Status] key.
I DON'T KNOW HOW TO FORWARD RECEIVED
?
FAXES
Check
Use the received fax forwarding
settings in setting mode.
!
Solution
■ Wait until the transmission is finished or cancel the reserved transmission and
then edit or delete the key.
■ Check with your administrator.
Some functions may have been disabled in the setting mode.
■ Check with your administrator.
If your administrator has enabled settings such as [Inbound Routing Settings],
keys cannot be edited or removed.
⇒ "Settings (administrator)" → [Image Send Settings]
→ [Inbound Routing (Forwarding/Storing) Settings] → [Inbound Routing Settings]
!
Solution
■ Tap the [Sending History] key (Easy Fax mode) to show the send history. In
normal mode, tap the [Sending History] key on the action panel.
■ Tap the [Job Status] key and tap the [Fax] tab to check the status of fax jobs. To
check previous send or receive histories, tap the [Complete] key. To print
communication results, open the action panel and tap [Print Image Sending
Activity Report].
!
Solution
■ You can forward received faxes to a forwarding destination set in advance.
Enable [Inbound Routing Settings] in "Settings (administrator)"
- [System Settings] → [Image Send Settings]
→ [Inbound Routing (Forwarding/Storing) Settings].
Tap [Add] and set the forwarding destination and forwarding conditions. When
the settings are completed, received faxes will be forwarded according to the set
conditions.
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