BenQ BH2401T User Manual
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- Installation handbook (107 pages) ,
- Installation handbook (107 pages)
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Summary of Contents for BenQ BH2401T
- Page 1 BH2401T/BH3501T LCD Monitor User Manual...
- Page 2 Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
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Page 3: Table Of Contents
Safety warnings and precautions ........1 Important safety instructions..........2 Notes on the LCD panel of this display........2 Safety notice for remote control..........3 BenQ ecoFACTS................4 Package contents ..............5 Setting up the display ............6 Mounting the display............... 6 Parts of the display and their functions ...... - Page 4 Table of Contents Control Action ................26 Setting menu .................. 26 Input settings (Android) .............. 26 Input settings (HDMI) ..............33 Product information............35 Specifications.................. 35 USB device compatibility............. 36 Dimensions..................39 Supported input signal resolution ..........41 Troubleshooting ..............42 4/29/20...
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Page 5: Safety Warnings And Precautions
Safety warnings and precautions Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal household wiring. Extension cords The lightning flash with arrowhead used with the equipment must have symbol, within an equilateral triangle, is... -
Page 6: Important Safety Instructions
Important safety instructions Important safety instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. -
Page 7: Safety Notice For Remote Control
Important safety instructions screen as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive text or icons) for more than two hours. Change the aspect ratio from time to time. Fill the entire screen with the image and eliminate the black bars whenever possible. -
Page 8: Benq Ecofacts
Important safety instructions BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment 'N Quality to Life” corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting... -
Page 9: Package Contents
Package contents Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. BH2401T BH3501T LCD display Power cord Remote control Adapter HDMI cable (By region) Warranty Card Quick start guide... -
Page 10: Setting Up The Display
Make sure that the size of the cloth is larger than the display. 2. Gently lay the display on the cloth with the LCD screen facing down. 3. Remove the desktop stands from the display if installed. BH2401T 4. Identify the wall mounting screw holes on the back of the display as shown in the illustration. - Page 11 Setting up the display • To maintain proper ventilation, keep at least 10 mm of 10mm (0.39") clear space from the back cover of the display to the wall. • Please consult a professional technician for wall mount installations. The manufacturer accepts no liability for installations not performed by a professional technician.
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Page 12: Parts Of The Display And Their Functions
Parts of the display and their functions Parts of the display and their functions Front panel BH2401T BH3501T Rear panel Bottom panel Alternative Function Name Default Function Power ON/OFF. Press for 5 Power seconds to fully power off the display. -
Page 13: Input/Output Terminals
Parts of the display and their functions Input/output terminals BH2401T/ BH3501T Name Description RS232 (3.5mm) Receives control signals from a computer or another display. Connects to the RJ-45 port on your Ethernet or router. RJ45 Connects to a power outlet via the supplied power cord and DC IN adapter. -
Page 14: Remote Control
Parts of the display and their functions Remote control Volume +/- Turns up/down the volume. X-Sign Opens the X-Sign app in Android. Power button Turn the display on or off. INPUT Selects an input source. MENU Opens or closes the OSD menu. / OK ... -
Page 15: Using The Remote Control
Parts of the display and their functions Using the remote control Installing remote control batteries 1. Open the remote control battery compart- ment cover. 2. Insert the batteries ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the battery compartment. -
Page 16: Connection
Connection Connection Connecting audio/video signals Pay attention to the following notes when you connect cables: • Please turn off all devices. • Familiarize yourself with the audio/video ports on the display and the devices you want to use. Be aware that incorrect connections may adversely affect picture quality. •... -
Page 17: Connecting Power
Connection Connecting power 1. Plug the adapter into the DC IN jack on the display. 2. Plug one end of the power cord into the adapter and the other end into an appropriate power outlet (if the outlet is switched, turn on the switch). 3. -
Page 18: Basic Operations
Basic operations Basic operations Turning the display on or off To turn on the display, press the power button on the display’s control panel or on the remote control. POWER HOME BACK VOL+ VOL- MENU INPUT The display’s standby mode still consumes power. To completely cut off power supply, disconnect the power cord from the power outlet. -
Page 19: X-Sign Content Compatibility
The zoom mode is only for the scenario that the whole input source needs to be displayed. The zoom mode can be changed in Setting > Device > Display. • BH2401T only shows the upper section (1920x187) from the 1920x1080 source. BH3501T only shows the upper section (1920x122) from the 1920x1080 source. -
Page 20: Operations In The Osd Menu
Basic operations Operations in the OSD menu Using the control panel buttons Using the remote control 1. Press MENU to open the OSD menu. 1. Press MENU to open the OSD menu. 2. Press or to select an item. 3. -
Page 21: Initial Setup
Follow the on-screen instructions or the steps below to start up your display and complete the initial setup. 1. Turn on the display. Wait for the display to boot up with the BenQ screen. This may take a moment. -
Page 22: Multimedia Buttons On The Remote Control
Basic operations Multimedia buttons on the remote control To operate the multimedia system, use the buttons on the remote control. Name Description MENU Switches to the OSD menu. Directional buttons for selecting a desired item. /// Selects/deselects a menu item. BACK Goes back to the previous screen. -
Page 23: Android System Interface
Basic operations Android System Interface X-Sign Switch the input to Android system, and select X-Sign app. For more information about X-Sign, please refer to X-Sign user manual. Multimedia • Multimedia files such as images, audio files, and videos can be played by clicking on the icon. - Page 24 Basic operations Picture Select a file you want to show on the display and perform any of the functions shown on the screen. Icon Function Play the previous image. Play/pause the current playback. Play the next image. Magnify the current image. Shrink the current image.
- Page 25 Basic operations Song Select an audio file you want to play and perform any of the functions shown on the screen. Icon Function Play the previous audio file. Play/pause the current playback. Play the next audio file. • Repeatedly play one audio file in the playlist. •...
- Page 26 Basic operations Video Select a video file you want to play on the display and perform any of the functions shown on the screen. Icon Function Play the previous video file. Fast rewind the current video. Play/pause the current playback. Fast forward the current video.
- Page 27 Basic operations File Manager File Manager can only manage files. To play pictures, songs, or videos, use Multimedia. Setting Refer to Setting menu on page 26 for more information.
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Page 28: Setting Up The Internet Connection
Basic operations Setting up the Internet connection Your display must be connected to a network to conduct OTA updates or surf the Internet. To find the MAC address in Android OS, please go to Setting > System > About > Status. Network setting Go to Network >... - Page 29 • Please make sure your Wi-Fi dongle is approved by BenQ. • Ethernet will be disable automatically if Wi-Fi turn on and connect to network. • For wireless connection, BenQ shipment does not include wireless dongles, therefore, you may purchase it separately via the local dealer.
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Page 30: Menu Operations
Menu operations Menu operations Control Action Action Description Press OK on the remote control to set on or off. Press / on the remote control to adjust. Press OK on the remote control to shift. Press BACK on the remote control to exit the menu. Setting menu Input settings (Android) Press MENU on the remote control or MENU on the front panel to enter the General... - Page 31 Menu operations Audio settings (Android) Go to Audio to enter the Audio menu. Menu Description Press / on the remote control to adjust the volume. Volume Press / on the remote control to adjust the balance. Balance Select a preset sound mode. Options are Standard, Class, Sound mode Meeting, Movie, or Custom.
- Page 32 Menu operations Device settings (Android) Go to Device to enter the Device menu. Display Go to Device > Display. Menu Description Sleep mode This feature only works on Android input. • Select a time period (1, 5, 10, 20, 30, 40, 50 minutes) for the display to turn off the panel back light.
- Page 33 • Click Change logo to load the changed logo. Click Restore logo to restore the original logo. Restore logo Change animation • Copy animation zip file (<2MB) to USB drive under “benq” folder. Rename the file to “bootanimation.zip”. • Click Change animation to load the changed animation.
- Page 34 Menu operations • The Key lock and IR lock functions cannot be enabled at the same time. • For image retention, please see Notes on the LCD panel of this display on page 2 for more information. System settings (Android) Go to System to enter the System menu.
- Page 35 Menu operations About Go to About > System update, then you will see update information. Update: - The device will search for the update file while connecting to the Internet. - If the auto update message does not show up, select Update to initiate manually. 2.
- Page 36 Menu operations Startup & Shutdown Go to System > Startup & Shutdown. Options Description Startup channel Select a startup input after powering on the display. Wake on Lan This feature allows computer to wake up display via LAN connection. Choose whether to display an alert message while powering off Power off reminder the display.
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Page 37: Input Settings (Hdmi)
Menu operations Input settings (HDMI) • Press MENU on the remote control or MENU on the front panel to enter the General menu. Select HDMI. You can also switch to HDMI by directly connecting the HDMI cable to the device. •... - Page 38 Menu operations Picture settings (HDMI) Leave the android system and connect to HDMI. Select Picture. Menu Description Picture Mode Options are Standard, Bright, Soft, and Custom. You can also adjust Brightness level, Contrast, Hue, Sharpness, and Saturation. The default value of Picture Mode is Standard. The detail settings of Picture Mode can be modified only in Custom mode.
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Page 39: Product Information
Product information Product information Specifications Specifications Item BH2401T BH3501T Backlight E-LED E-LED Panel size 24” 35” Active Area (horizontal × 597.6 x 58 885.6 x 57.5 vertical)(mm) Native resolution (pixels) 1920 x 187 1920 x 122 LCD panel 1000 nits... -
Page 40: Usb Device Compatibility
Product information USB device compatibility USB Video Formats File Video Maximum Max. Frame Max. Bit Audio Container Extensions Codec Resolution Rate (fps) Rate (Mbps) Codec MPEG-1 (L2 & L3) .dat .mpg MPEG1 1080P .mpeg L-PCM MPEG-1 (L2 & L3) .dat .mpg MPEG MPEG2... - Page 41 Product information USB Audio Formats File Extensions Audio Codec Bit Rate (Kbps) Sample Rate (Khz) .mp3 MPEG1 Layer2 32 - 448 32 - 48 .mp3 MPEG1 Layer3 32 - 320 32 - 48 N/A (Works with 32 - 640 32, 44.1, 48 video files only) .m4a AAC, HEAAC...
- Page 42 Product information USB Video External Subtitle Formats (for subtitles, etc.) File Extensions Container Notes .srt SubRip .ssa SubStation Alpha .ass SAMI .smi SubViewer MicroDVD .sub SubViewer 1.0 & 2.0 only DVDSubtitleSystem Subldx (VobSub) .txt TMPlayer...
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Page 43: Dimensions
Product information Dimensions BH2401T Unit: mm... - Page 44 Product information BH3501T Unit: mm...
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Page 45: Supported Input Signal Resolution
Product information Supported input signal resolution Input source Resolution HDMI 1920 x 360 @ 60Hz 1920 x 1080 @ 60Hz 720p (50Hz) 720p (60Hz) 1080i (50Hz) 1080i (60Hz) 1080p (24Hz) 1080p (25Hz) 1080p (30Hz) 1080p (50Hz) 1080p (60Hz) • : supported •... -
Page 46: Troubleshooting
Troubleshooting Troubleshooting Problem Solution No picture Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly.