Is The Notebook Unresponsive - HP Compaq NC4000 Getting Started Manual

Troubleshooting
■
If the notebook feels extremely warm, allow it to cool to
room temperature. For more information about notebook
overheating, refer to
this appendix.
■
If you are using an optional cordless mouse, make sure that
the mouse battery is adequately charged and that the cordless
mouse is not causing interference.

Is the Notebook Unresponsive?

If the notebook has stopped responding, try first to shut down
the notebook using the shutdown procedure for your operating
system:
■
In Windows XP Home:
Select Start > Turn Off Computer > Turn Off.
■
In Windows XP Professional:
Select Start > Turn Off Computer > Shut down > OK.
(On your notebook, the Turn Off Computer button may be
called the Shut Down button, depending on your network
connections).
If the notebook remains unresponsive, try the following
emergency shutdown procedures in the sequence provided:
■
If the notebook is in Windows, press
❏
❏
■
If you cannot shut down the notebook by using
press and hold the power/standby button for at least
5 seconds.
■
If you are unable to shut down the notebook by using the
power/standby button, disconnect the notebook from external
power and remove the battery pack.
A–6
If the notebook is running Windows XP Home:
Select Shut Down > Turn Off.
If the notebook is running Windows XP Professional:
Select Shut down > OK.
"Is the Notebook Overheating?"
ctrl+alt+delete.
ctrl+alt+del,
Getting Started
later in
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