Troubleshooting; Service Considerations; Basic Troubleshooting Checklist - Compaq Armada 100 Maintenance And Service Manual

Hp armada 100: user guide

Hide thumbs Also See for Armada 100:

Reference manual (66 pages)

Table Of Contents

100

101

102

103

104

105

106

107

108

109

110

Table of Contents

chapter

ROUBLESHOOTING

2.1 Service Considerations

When troubleshooting the Compaq Armada 100S and Notebook 100, it

is important to obtain all facts about the situation. Obtain details of the

problem and any circumstances surrounding the problem. Obtain all

error codes or beep codes. Once all facts have been gathered, determine

possible causes and search for issues.

2.2 Basic Troubleshooting Checklist

Use the following checklist in the event minor problems are

encountered:

Is the computer connected to an external power source or does it

have a fully charged battery pack installed?

Is the computer turned on and is the power indicator illuminated?

Are all cables connected properly and secure?

Did the diskette drive contain a non-bootable diskette when the

system was powered up?

Does the computer have all necessary device drivers?

Have printer drivers been installed for each application?

Was the Windows operating system properly exited?

Has the computer hard drive been scanned for viruses?