Troubleshooting; Problems And Solutions; Error Messages - Kenwood DMX958XR Instruction Manual

Troubleshooting

Problems and Solutions

If any trouble occurs, first check the following
table for possible problems.
NOTE
• Some functions of this unit may be disabled by
some settings made on this unit.
• What might seem to be a malfunction in your
unit may just be the result of slight misoperation
or miswiring.
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About settings
• Cannot set up the subwoofer.
• Cannot set up subwoofer phase.
• No output from the subwoofer.
• Cannot set up the low pass filter.
• Cannot set up the high pass filter.
Subwoofer is not set to on.
h Set the subwoofer to on. See Speaker / X'over
setup (P.76).
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About audio operations
Radio reception is poor.
The car antenna is not extended.
h Pull out the antenna all the way.
The antenna control wire is not connected.
h Connect the wire correctly. See Connecting the
system and external components (P.92).
Cannot select a folder.
The random play function is enabled.
h Turn off the random function.
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Others
The Touch Sensor Tone doesn't sound.
The preout jack is being used.
h The Touch Sensor Tone cannot be output from the
preout jack.

Error Messages

When you fail to operate the unit correctly, the
cause of the failure appears as the message on
the screen.
There is an error in the speaker wiring. Please
check the connections.
Protective circuit has been activated because a speaker
cord has shorted or it has come in contact with the car
chassis.
h Wire or insulate the speaker cord as appropriate and
turn the power off and on again.
Hot Error
When the internal temperature of this unit rises to 60°C
or more, the protection circuit is activated and you may
not be able to operate the unit.
h Use the unit again after reducing the temperature
of the unit.
Error 07–67
The unit is not operating correctly due to some reason
or other.
h Turn the power off and on again. If the "Error 07−67"
message does not disappear, contact your nearest
KENWOOD dealer.
No Device (USB device)
The USB device is selected as a source although no USB
device is connected.
h Change the source to any source other than USB/
iPod. Connect a USB device, and change the source
to USB again.
Disconnected (iPod, Bluetooth audio device)
The iPod/Bluetooth audio device is selected as a source
although no iPod/Bluetooth audio device is connected.
h Change the source to any source other than iPod/
Bluetooth. Connect an iPod/Bluetooth audio device,
and change the source to iPod/Bluetooth again.
No Media file
The connected USB device contains no playable audio
file. Media was played that does not have data recorded
that the unit can play.
h See Playable Media and Files (P.97).
USB device over current status detected.
The connected USB device is rated a current capacity
higher than the allowable limit.
h Check the USB device. Some trouble may have
occurred to the connected USB device.
h Change the source to any source other than USB.
Remove the USB device.
Troubleshooting
95
English