Whirlpool WTW2000HW Use And Care Manual page 24

TROUBLESHOOTING
First try the solutions suggested here for assistance and to possibly avoid a service call.
If you experience
Washer not performing as expected (cont.)
Incorrect dispenser
operation
Powdered detergent not
dissolving completely
in load
Single-dose laundry
packet not dissolving
Error Code Appears in Display
E1 – Water inlet alarm
E2 – Draining alarm
E3 – Unbalanced alarm
E4 – Open lid alarm
EA or EC – Other errors
24
Possible Causes
Clogged dispensers or laundry
products dispensing too soon.
Liquid chlorine bleach not used
in dispenser.
Using too much HE detergent.
Water temperature is very cold.
Adding laundry packet incorrectly.
Water level not reached after
20 minutes.
Washer is still detecting water after
draining for 8 minutes.
Washer may be tightly packed or
clothes are not evenly distributed.
Opening the lid during the Spin cycle. Close the lid.
Other
Do not overfill dispenser. Overfilling causes immediate dispensing.
Load dispensers before starting a cycle.
It is normal for small amounts of water to remain in dispenser
at the end of the cycle.
Fabric softener thickens as it gets older. If there is an increase
of fabric softener in the dispenser after a cycle, check the age
of the fabric softener and replace if needed.
Homes with low water pressure may result in residual powder
in the dispenser. To avoid, select a warmer wash temperature
if possible, depending on your load. Do not use single-dose
laundry packets in the dispenser. They may not dissolve properly
and clog the dispenser.
Use only liquid chlorine bleach in the bleach dispenser.
Follow the manufacturer's instructions to determine the amount
of detergent to use.
Select a warmer wash temperature.
Try adding the detergent to the basket prior to adding laundry,
rather than using the detergent dispenser.
Be sure laundry packet is added to washer basket before adding
clothes. Follow the manufacturer's instructions to avoid damage
to your items.
Check that the water faucets are not closed.
Check that the water pressure in the house is over 3 psi (20kPa).
Clean the inlet hose filter screens.
Check that the drain hose is not below 39" (990 mm) from
the floor.
Check that the drain hose is not more than 72" (183 cm) from
the floor.
Remove any clogs from the drain hose.
Remove several items, rearrange load evenly around the
washplate, and restart the spin cycle.
Call for technical assistance. (See the back cover.)
Solution