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6
Troubleshooting
If you are experiencing problems with your keyboard or mouse please check the
following:
1.
Take out the receiver's connector and check both the receiver's mouse and
keyboard plug for possible broken pins. If the plugs appear normal then
reinsert the plugs into their respective connectors on your PC.
2.
Make sure the mouse plug is inserted in the mouse connector on your PC
and the keyboard plug is inserted into the keyboard connector on your PC.
Compare the icons on both the cable and backside of your PC if necessary.
3.
Check to see if the batteries in the keyboard and mouse are installed
correctly. Make sure the polarity of the batteries corresponds with the
polarity signs in the battery compartment.
4.
Replace the batteries to make sure the batteries are not low in power.
5.
Check to see if the channel switch for the receiver, keyboard and mouse
are set to the same channel. Try the alternate channel for the receiver,
keyboard and mouse in case the initially selected channel appears to work
improperly, other devices in the vicinity of the receiver may cause
interference.
6.
It is strongly recommended to place the receiver in front of the monitor in
order to prevent signal disturbance from the monitor.
7.
If your PC system's BIOS setup has options for the keyboard or mouse -
make sure they are set to default settings. If you are not familiar with the
BIOS, refer to your PC's manual for more information.
8.
If you have problems using the sleep button - make sure that the power
management in your PC has been enabled both in the BIOS and in
Windows. For more information on your PC's BIOS settings - refer to your
PC's manual. For more information on how to enable the power
management features in Windows - refer to your Windows manual.
9.
If you have problems using the extra browser buttons and/or the special
mouse functions - make sure you have installed the keyboard and mouse
driver correctly as described in this manual's Chapter 4: Software
Installation. Also check your hardware requirements meet those listed in
this manual
10. Use the mouse only on a clean, flat, non-slippery surface in order to ensure
smooth and accurate cursor action.
10
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