KM0032 / KM0532 / KM0932 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
KM0032 / KM0532 / KM0932 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789...
Manual Part No. PAPE-0308-AX3G F/W Version: 2.0.191 Manual Date: 2020-09-08 Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
The information provided in the manual is summarized below. Overview Chapter 1, Introduction, introduces you to the KM0032 / KM0532 / KM0932 System. Its purpose, features and benefits are presented, and its front and back panel components are described. Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operation procedures.
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KM0032 / KM0532 / KM0932 User Manual Chapter 13, RS-232 Port Operation, explains how to access and operate the devices connected to the KM0032 / KM0532 / KM0932 via a serial terminal connection. An Appendix, provides technical and troubleshooting information.
KM0032 / KM0532 / KM0932 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
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The KM0032 / KM0532 / KM0932 Matrix KVM Switch gives IT administrators in large corporations advanced access and control of multiple servers. Operators working at up to 5 (KM0532) or 9 (KM0932) keyboard, mouse, and monitor (KVM) consoles can simultaneously and independently take direct control of up to 32 computers.
Features 9 (KM0932) or 5 (KM0532) consoles independently and simultaneously control up to 32 directly connected computers Standardized graphical user interface – consistent across all Altusen products –...
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Chapter 1. Introduction Supports ATEN Log Server and Syslog Server Saves valuable time - backup and restore settings when changing first stations – backup user and group accounts, station names, port access rights, and user profile settings. Clear port note, PC name, station name, access right, group, user name and personal profiles ...
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KM0032 / KM0532 / KM0932 User Manual Users can access features on multiple computers simultaneously – a user can be working and listening to music on computer 1 while utilizing virtual media on computer 2 at the same time ...
Keyboard and mouse (PS/2 or USB) Console modules are required to connect KVM consoles to the KM0532 / KM0932. They provide flexibility for your installation by allowing PS/2 and USB interfaces to be mixed and matched at the KVM console side. The console modules currently available are listed in the table below.
KA7178 Virtual Media, and Smart Card Reader support *See KA7178 Dual Output Dongle, page 48, for details Connecting Cables Other cables that are used to connect up the KM0032 / KM0532 / KM0932 installation include the following: Function Type Connecting Console Modules or KVM Adapter...
Chapter 1. Introduction Operating Systems Supported operating systems are shown in the table, below: Version Windows 2000 and higher Linux RedHat 7.1 and higher Fedora Core 2 and higher SuSE 9.0 and higher Mandriva (Mandrake) 9.0 and higher UNIX 4.3 and higher FreeBSD 4.2 and higher Solaris 8 and higher...
KM0032 / KM0532 / KM0932 User Manual Components KM0532 / KM0932 Front View KM0532 KM0932 Component Description Power LED Lights (blue) to indicate that the unit is receiving power. KVM Port LEDs The KVM Port LEDs provide status information about their corresponding KVM Ports, They light as follows: ...
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Chapter 1. Introduction Component Description Console (User) Lights (green) to indicate that the console module connected Port LEDs to the corresponding user port is online. LAN LED The LED lights ORANGE to indicate 10 Mbps data transmission speed. The LED lights GREEN to indicate 100 Mbps data transmission speed.
KM0032 / KM0532 / KM0932 User Manual KM0032 Front View Component Description Power LED Lights (blue) to indicate that the unit is receiving power. Port LEDs The Port LEDs provide status information about their corresponding KVM Ports, They light as follows: ...
The Cat 5e or Cat 6 cables from the console modules plug in here. KVM Ports The Cat 5e or Cat 6 cables that link the KM0532 / KM0932 to the KVM Adapter Cables (which connect to the computers – see page 20), plug in here.
KM0032 / KM0532 / KM0932 User Manual KM0032 Rear View Component Description Power Sockets The power cords from the AC source plug in here. The socket on the left is Socket 1; the socket on the right is Socket 2.
KVM adapter cables, see Cables, page 6. As a cost-saving feature, KM0032 switches, can be daisy chained down from a KM0532 or KM0932. Since devices connected to them are accessed through one of the KM0532 or KM0932 consoles, they don’t require a console of their own.
Keyboard Power On function. Stacking and Rack Mounting The KM0032 / KM0532 / KM0932 can be stacked on the desktop or rack mounted in a variety of ways. The following sections take you through the procedures for each method.
Chapter 2. Hardware Setup Rack Mounting The KM0032 / KM0532 / KM0932 can be mounted in a 19" (1U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack.
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KM0032 / KM0532 / KM0932 User Manual 3. Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not prethreaded.
Chapter 2. Hardware Setup Rack Mounting - Rear To mount the unit at the rear of the rack, do the following: 1. Remove the two screws at the rear of the unit: Phillips head hex M3 x 6 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the unit: Phillips head hex M3 x 8...
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KM0032 / KM0532 / KM0932 User Manual 3. Position the device in the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rear of the rack. Note: Cage nuts are provided for racks that are not prethreaded.
To prevent damage to your installation it is important that all devices are properly grounded. Use a grounding wire to ground the KM0032 / KM0532 / KM0932 by connecting one end of the wire to the switch’s grounding terminal (see...
(Repeat steps 3 and 4 for all computers that you wish to connect. Up to 32 computers may be connected in this fashion.) 5. Plug a cable from the LAN or WAN into the KM0532 or KM0932's LAN port. 6. Connect a PON unit (Optional) Use Cat.
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8. Plug the power cords supplied with this package into the KM0532 / KM0932’s Power Socket, and then into an AC power source. Turn on the power to the KM0532 / KM0932. 9. Connect the console module’s power adapter to the console module and to an AC power source.
Daisy chaining refers to adding a KVM switch via a dedicated daisy chain port (see the diagram on page 28). The KM0532 / KM0932 supports both daisy chaining and cascading, providing enormous capacity and flexibility to expand the installation. The following sections provide information and procedures to set up cascaded and daisy chained KVM installations.
The UIs of GUI-compatible cascaded switches are integrated into the KM0532 / KM0932’s GUI, so that when the first level consoles bring up the UI, the port directory listing for all of the computers connected to all of the cascaded switches is displayed in the Sidebar tree (see page 39).
8. Wait one minute, and then power on each second level KM0532 / KM0932. 9. Wait one minute, and then power on each third level KM0532 / KM0932. 10. Plug the power adapters supplied with the console modules into an appropriate AC power source, and then plug the power adapter cables into the power jacks on the rear of the console modules.
1. Use Cat 5e or Cat 6 cable to connect a KVM port on the KM0532 or KM0932 to a KVM adapter cable appropriate for the KVM switch you are connecting. (See KVM Adapter Cables, page 6 for a list of KVM adapter cables and the platforms that they support.)
1. Use a daisy chain cable set (see Cables, page 6) to connect the CHAIN OUT port of the parent KM0532 / KM0932 to the CHAIN IN port of the first KM0032. Note: The maximum distance between the KM0532 / KM0932 and the last KM0032 in the chain cannot exceed 50 m.
Compensation (ASC), allow signals to travel up to 300 meters (1000 feet) and still maintain reliability and high video resolution. This allows the KM0032 / KM0532 / KM0932 installation to take advantage of the internal Cat 5e and Cat 6 wiring built-in to most modern commercial buildings.
Chapter 2. Hardware Setup The Adapter ID Function Adapter Cable information (the Adapter ID, port name, OS, keyboard language, and access mode), is stored on the adapter. The switch’s Adapter ID function takes this information and stores it along with the adapter cable’s configuration information (access rights, etc.), in its database –...
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Chapter 3 Super Administrator Setup Overview The KM0032 / KM0532 / KM0932 supports three types of user, as shown in the table, bellow: User Type Role Super Administrator Access and manage ports and devices. Manage Users and Groups. Configure the overall installation. Configure personal working environment.
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KM0032 / KM0532 / KM0932 User Manual Since this is the first time you are logging in, key in the default Username: ADMINISTRATOR; and the default Password: password. Note: For security purposes, you should change the password. (See Changing the Super Administrator Login, page 34 for details.)
Chapter 3. Super Administrator Setup Network Configuration To set up the network, do the following: 1. Click the Device Management tab. 2. Select Network on the menu bar. A screen similar to the one below appears: 3. Fill in the fields according to the information provided under Network, page 49.
KM0032 / KM0532 / KM0932 User Manual Changing the Super Administrator Login To change the default Super Administrator Password, do the following: 1. Click the Port Access tab. 2. Select Preferences on the menu bar. 3. Key the old password into the Old Password field.
Chapter 3. Super Administrator Setup Moving On After setting up the network and changing the default Super Administrator username and password, you can proceed to other administration activities. These include User Management, Device Management, and Firmware Upgrade Maintenance. These activities can be accomplished either from the console or from a web browser.
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See Security, page 69 for details. Console Login When a console is connected to a powered on KM0532 or KM0932 and there is no user logged in, the KM0532 or KM0932 login screen appears on the display: Simply key in your Username and Password, then click Login to bring up the Console UI.
KM0032 / KM0532 / KM0932 User Manual Browser Login The KM0532 or KM0932 can be accessed via an Internet browser from any platform. Note: 1. The KM0032 is installed as a daisy chained extension to a KM0532 or KM0932, and cannot be accessed directly. It can only be accessed via a login to the switch it is daisy chained from (a KM0532 or KM0932).
The User Interface Overview Once you have successfully logged in the KM0532 or KM0932’s GUI Main Page appears. The look of the page varies slightly, depending on which method, Console or Web, you used to log in. Each of the interfaces is described in the sections that follow.
KM0032 / KM0532 / KM0932 User Manual Console UI Page Components The Console UI page components are described in the table below: Item Description Tab Bar The tab bar contains the KM0032 / KM0532 / KM0932’s main operation categories. The items that appear in the tab bar are determined by the user’s...
Chapter 5. The User Interface Console UI Keyboard Navigation You can navigate the Console UI from the keyboard. The hotkey combinations, and their effects, are shown in the table, below: Focus Hotkey Effect Miscellaneous Brings up the About screen. Logs you out of the session. The Tab Bar Ctrl P Selects the Port Access tab.
KM0032 / KM0532 / KM0932 User Manual The Browser UI For the convenience of remote management, the KM0532 or KM0932 can be accessed with most standard web browsers. Once users log in and are authenticated (see Browser Login, page 38), the Web Browser Main Page comes up, with the Port Access page displayed: Note: 1.
Description Tab Bar The tab bar contains the KM0032 / KM0532 / KM0932’s main operation categories. The items that appear in the tab bar are determined by the user’s type, and the authorization options that were selected when the user’s account was created.
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Chapter 6 Device Management Overview The Device Management page allows super administrators to configure and control overall KM0032 / KM0532 / KM0932 operations. Note: This page is for super administrators only. Other users can skip this chapter. Device When you click the Device Management tab, the GUI opens with the Device menu page displayed.
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KM0032 / KM0532 / KM0932 User Manual Browser UI The Device Management settings are described in the table, below: Item Meaning General Device Name Allows you to give the switch a name. This can be convenient by helping you to distinguish among the various switches in a large, cascaded installation.
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Secondary Ordinarily the KM0932 supports 9 consoles and 32 ports. Device You can have up to 18 consoles supporting 64 ports by physically connecting 2 switches on the same LAN segment and designating one switch as the Primary Device and another as the Secondary Device –...
Example: Ordinarily the KM0932 supports 9 consoles and 32 ports. You can have up to 18 consoles supporting 64 ports by physically connecting two KM0932 switches on the same LAN segment and designating one switch as the Primary Device and another as the Secondary Device – then use KA7178 Dual Output Dongles to connect the computers to each switch.
The IP Installer is an external Windows-based utility for assigning IP addresses to the KM0032 / KM0532 / KM0932. See IP Installer, page 181 for details. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility.
KM0032 / KM0532 / KM0932 User Manual DNS Server For automatic DNS Server address assignment, select the Obtain DNS Server Address Automatically radio button. To specify the DNS Server address manually, select the Set DNS Server Address Manually radio button, and fill in the addresses for the Preferred and Alternate DNS servers with values appropriate for your network.
Chapter 6. Device Management SMTP Settings The KM0032 / KM0532 / KM0932 can send reports from an SMTP server. To have the KM0032 / KM0532 / KM0932 email reports from the SMTP server to you, do the following: 1. Click to put a check in the Enable report from the following SMTP server checkbox.
KM0032 / KM0532 / KM0932 User Manual RADIUS Settings To allow authentication and authorization for the switch through a RADIUS server, do the following: 1. Check Enable. 2. Fill in the IP addresses and service port numbers for the Preferred and Alternate RADIUS servers.
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Admin DN Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: ou=kn4132,dc=aten,dc=com Admin Name Key in the LDAP administrator’s username. Password Key in the LDAP administrator’s password.
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KM0032 / KM0532 / KM0932 User Manual Item Action Shared Secret Enter the TACACS+ shared secret (must be at least 6 Characters)
Chapter 6. Device Management Association The Association page is used to associate a PN0108 PON (Power Over the NET™) power outlet with a KVM port on the Matrix KVM Switch. Once an association has been made, the power status of the device attached to the KVM port can be controlled from the Port Access page, rather than having to control the power status by opening a separate web session to the PN0108.
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KM0032 / KM0532 / KM0932 User Manual Browser UI The page is organized into three main sections, as described in the table, below: Page Section Description Associations This section is where you associate the PN0108 power outlet(s) with a KVM port on the Matrix KVM Switch.
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Chapter 6. Device Management To associate a PON outlet with a KVM switch port, do the following: 1. In the Sidebar tree, select the KVM switch port you want to associate with the PON outlet. 2. Click the Add button under Associations (a pop-up window appears), select an outlet from the list you want to associate with the port, by clicking on it.
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KM0032 / KM0532 / KM0932 User Manual 4. (Optional) If the device connected to the KVM switch port has a dual power supply, and if you wish to associate additional outlet ports with the secondary power supply, simply repeat step 2, by clicking Add to select another outlet you want to associate with the port.
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Chapter 6. Device Management 5. (Optional) If you have associated two or more power supply outlets, and you want to synchronize the On/Off/Reboot operations for all the power supplies, click to put a check mark in the Synchronization of Power ON/ OFF/Reboot checkbox.
KM0032 / KM0532 / KM0932 User Manual Summary Clicking the Summary tab brings up a page similar to the one below: Console UI Browser UI This page provides a sorted listing of the power associations that have been made via the Power Management page.
Chapter 6. Device Management MultiView MultiView supports multi-console port access to a computer using multiple video cards to connect to multiple ports on the switch. The MultiView page is divided into two sections Console Groups and IO Groups. Console UI Browser UI...
KM0032 / KM0532 / KM0932 User Manual MultiView Groups For multiple consoles to simultaneously access a computer connected by multiple video cards to multiple ports on the switch, the consoles and ports must be added to groups. The consoles must be added to a Console Group and the ports must be added to an IO Group, respectively.
Chapter 6. Device Management Console UI: Add to IO Group 2. Click Save. Creating Console Groups To create a Console Group, do the following: 1. From the Console Groups section click Add, then drag and drop the associated consoles from the console list into the Main Console, Member 1, Member 2, and or Member 3 sections of the Console Group (Browser UI).
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KM0032 / KM0532 / KM0932 User Manual Browser UI: Add to Console Group Console UI: Add to Console Group 2. Click Save.
Chapter 6. Device Management Security The Security page is divided into 2 main panels, Login Settings and Account Policy, as described in the sections that follow. Console UI...
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KM0032 / KM0532 / KM0932 User Manual Browser UI Item Meaning Login Maximum Sets the number of failed login attempts that are allowed Login Failures before the user is locked out of further attempts to log in. Settings Checking Disabled allows an unlimited number of login...
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Chapter 6. Device Management Item Meaning Account Minimum Sets the minimum number of characters required for a Username username. Acceptable values are from 1–16. The default Policy Length is 6. Minimum Sets the minimum number of characters required for a Password password.
To set the time, use the 24 hour HH:MM:SS format. Time Zone To establish the time zone that the KM0032 / KM0532 / KM0932 is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.
Chapter 6. Device Management When you have finished making your Date/Time page settings, click Save. Browser UI An explanation of the settings found on this page are as follows: Current System Time This section displays the time and date that the switch is currently set to. The time and date fields are for information purposes and cannot be edited.
KM0032 / KM0532 / KM0932 User Manual New System Time Use these fields to change the switch’s time and date settings, as follows: To set the switch’s time and date to match the time and date of the computer you are logged in on, select the Synchronize with computer time radio button.
System Console UI The Console UI’s System page provides system information, including the firmware version, regarding the KM0032 / KM0532 / KM0932 and the modules connected to it. Browser UI The Browser UI’s System page provides detailed information about the devices (KVM switches, Console Modules, and KVM Adapter Cables) deployed on the matrix KVM switch installation.
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Chapter 7 User Management Overview The User Management page allows super administrators and administrators to create, modify, and delete users and groups, as well as assign device authorizations to them. Up to 1024 accounts and 256 groups can be created. Note: 1.
Chapter 7. User Management The page is organized into two main areas. All users are listed in the Sidebar at the left of the page. The large panel at the right also lists the users, but provides more detailed information at-a-glance for each. Adding Users To add a user, do the following: 1.
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KM0032 / KM0532 / KM0932 User Manual Browser UI 4. Enter the required information for the user in the appropriate fields. A description of each of the fields is given in the table, below: 5. When your selections have been made click Save. When the operation completes, the new user appears in the Sidebar and the main panel.
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Permissions Virtual Media is only available to users. It gives them permission to use the KM0032 / KM0532 / KM0932’s virtual media function. See VM Mount:, page 106 for details. Power Management is only available to users. It allows them to access a Power on the Net™...
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KM0032 / KM0532 / KM0932 User Manual Field Description Status Status allows you to control the user’s account and access to the installation, as follows: Disable Account lets you suspend a user’s account without actually deleting it, so that it can be easily reinstated in the future.
Chapter 7. User Management Modifying User Accounts To modify a user account, do the following: 1. Select Accounts on the menu bar. 2. In the Sidebar, click the user’s name – or – In the main panel, select the user’s name, then click Modify. 3.
KM0032 / KM0532 / KM0932 User Manual Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually.
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Permissions Virtual Media is only available to users. It gives them permission to use the KM0032 / KM0532 / KM0932’s virtual media function. See VM Mount:, page 106 for details. Power Management allows users to access a Power on the Net™ device connected to the switch’s PON port.
KM0032 / KM0532 / KM0932 User Manual 5. When your selections have been made click Save. When the operation completes, the new group appears in the Sidebar and the main panel. The main panel also shows whether the group status is currently active or has been disabled.
Chapter 7. User Management Users and Groups There are two ways to assign users to – and remove users from – groups: from the Users menu; and from the Group menu. Note: Before you can assign users to groups, you must first create them. See Adding Users, page 79 for details.
KM0032 / KM0532 / KM0932 User Manual Browser UI 4. In the Available Groups column, select the group that you want the user to be in. 5. Click the Right Arrow to put the group’s name into the Selected Groups column.
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Chapter 7. User Management 3. In the page that comes up, select the Groups tab. A screen, similar to the one below, appears: Console UI...
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KM0032 / KM0532 / KM0932 User Manual Browser UI 4. In the Selected Groups column, select the group that you want to remove the user from. 5. Click the Left Arrow to remove the group’s name from the Selected Groups column. (It goes back into the Available Groups column.) 6.
Chapter 7. User Management Assigning Users to a Group From the Group Menu To assign a user to a group from the Group menu, do the following: 1. Select Groups on the menu bar. 2. In the Sidebar, click the group’s name –...
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KM0032 / KM0532 / KM0932 User Manual Browser UI 4. In the Available Users column, select the user that you want to be a member of the group. 5. Click the Right Arrow to put the user’s name into the Selected Users column.
Chapter 7. User Management Removing Users From a Group From the Group Menu To remove a user from a group from the Group menu, do the following: 1. Select Groups on the menu bar. 2. In the Sidebar, click the group’s name –...
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KM0032 / KM0532 / KM0932 User Manual Browser UI 4. In the Selected Users column, select the user that you want to remove from the group. 5. Click the Left Arrow to remove the user’s name from the Selected Users column.
Chapter 7. User Management Device Assignment When a user logs in to the Matrix KVM Switch, the GUI comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Port Selection panel at the left of the page. Access permissions for those ports and the devices connected to them are assigned on a port-by-port basis from the User or Group list of the User Management page.
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KM0032 / KM0532 / KM0932 User Manual Browser UI Note: Only devices that are powered on appear in the list. 4. Switches and ports are listed in the left hand column. Select the port that you wish to configure the permissions for, then click a radio button to set...
Chapter 7. User Management Heading Description View Only The user can only view the remote screen; he cannot perform any operations on it. Full Access The user can view the remote screen and can perform operations on the remote system from his keyboard and monitor.
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Chapter 8. Port Access Page Layout The Port Access page is organized into several main areas: All the ports that a user is permitted to access are listed in the Port Selection Sidebar at the left of the page. ...
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KM0032 / KM0532 / KM0932 User Manual Console UI When you right click on a port in the Browser UI, a small button pops up offering to let you add the port to your Favorites list, and, if the port has been named, to erase the port’s name.
Chapter 8. Port Access Show When you click Show, at the bottom of the Sidebar, several input methods appear that allow you to control the number and type of ports that display in the Sidebar tree, as well as which ports get scanned when Auto Scan Mode is invoked (see Auto Scanning, page 134): Console UI / Browser UI The meanings of the choices are explained in the table, below:...
KM0032 / KM0532 / KM0932 User Manual Connections The Connections page displays port status information at the device level, and port connection configuration options at the port level. In addition the Console Selector tab can be used to force one or more consoles to connect to a specific computer using a matrix chart.
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Chapter 8. Port Access Browser UI The column headings and their meanings are described in the table, below: Heading Meaning Port Number The port’s number on the switch. Port Name If a name has been assigned to a port it displays here. Status The current status of the port –...
KM0032 / KM0532 / KM0932 User Manual Port Level When a port is selected in the Sidebar tree, the Connections page changes to display the port’s attributes and connection options: Console UI Port Attributes: The port attributes are read only, and are for your reference. The attributes are configured on the Port Access Properties page (see page 123).
Chapter 8. Port Access Browser UI Port Attributes: The port attributes are read only, and are for your reference. The attributes are configured on the Port Access Properties page (see page 123). Associated Link If a PN0108 PON (Power Over the NET™) power outlet port has been associated with this port (see Association, page 59), you can control its power status from this page by clicking the socket icon.
KM0032 / KM0532 / KM0932 User Manual Console Selector The Console Selector tab allows Administrator’s the ability to force multiple consoles to connect to selected ports using a graphical index chart. The Console Selector tab lists the connected consoles and ports in a cross reference index with selector buttons.
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Chapter 8. Port Access Browser UI Explanations of each Console Selector option are given in the table below: Setting Function Profile Use the pull-down box to Import or Save connection arrangements. Up to 16 predefined profiles can be stored (Save) and later recalled (Import). Profile names can be changed.
KM0032 / KM0532 / KM0932 User Manual Favorites The Favorites page is similar to a bookmarks feature. Ports that you frequently visit can be saved in a list here. Simply open this page and select the port – rather than hunting for it in the Sidebar. In addition, you can limit the ports that get scanned under Scan Mode, to just the ones you have selected as Favorites (see Scan Mode, page 116).
Chapter 8. Port Access Adding a Favorite Console GUI: To add a favorite under the Console GUI, first select the port in the Sidebar, then click Add (at the bottom of the main panel). Browser GUI: To add a favorite under the Browser GUI: Right click on the port in the Sidebar, then click the Add to Favorites button that appears.
Chapter 8. Port Access Preferences The Preferences page allows users to set up their own, individual, working environments. The Matrix KVM Switch stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was keyed into the Login dialog box.
Chapter 8. Port Access Changing the Preference Settings Make your settings changes according to the information given in the following table: Setting Function Language Selects the language that the interface displays in. Drop down the list of available languages to choose the one you want. Toolbar Selects which Hotkey controls the Toolbar: [Scroll Lock] [Scroll Lock], or Hotkey...
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KM0032 / KM0532 / KM0932 User Manual Setting Function Welcome If this is enabled, a welcome message appears at the right side of the Message menu bar. If it is disabled, no welcome message appears. When the (Browser UI) function is enabled, if you put a check in the Username checkbox, the user’s name appears with the welcome message.
The diagram displays the device model requirements for Multicast Audio to work across any KVM connection: KA7240 KA7240 KA7240 KA7240 KA7176 KA7176 KM0532 / KM0932 KA7240 KA7240 Model Requirements: KVM Adapter Cable KVM Switch Console Modules KA7176 KM0532 / KM00932...
KM0032 / KM0532 / KM0932 User Manual Sessions The Session page lets the administrator see at a glance all the users currently logged into the Matrix KVM Switch, and provides information about each of their sessions. Console UI Browser UI...
Chapter 8. Port Access The meanings of the headings at the top of the page are fairly straightforward. The headings that might need further explanation are as follows: The information under the Service heading indicates whether the user has logged in via a browser connection (HTTPS), or from a local console.
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KM0032 / KM0532 / KM0932 User Manual While Broadcast Mode is in effect, the mouse will not function normally. You must exit Broadcast Mode in order to regain control of the mouse. To exit Broadcast Mode, invoke the GUI (with the Hotkey); select Broadcast...
Chapter 8. Port Access Access The Access page is used to set user and group access rights on a port-by-port basis. Console UI Browser UI...
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KM0032 / KM0532 / KM0932 User Manual Users and Groups are listed on separate pages – click the appropriate tab at the top of the panel to switch between the pages. To set a user’s access rights for a port, first select the port in the Sidebar tree, then check the appropriate radio buttons in the user’s row.
Chapter 8. Port Access Properties Configuring Port Properties To configure a port’s properties, bring up the Port Properties configuration page, as follows: 1. Under the Port Access tab, select the Properties menu item. 2. Click on the port in the Sidebar –...
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KM0032 / KM0532 / KM0932 User Manual Browser UI: Port Setting List...
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Chapter 8. Port Access Console UI: Port Properties Browser UI: Port Properties...
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KM0032 / KM0532 / KM0932 User Manual An explanation of the configuration fields is given in the table, below: Field Explanation Port Name For convenience – especially in large installations with many switches and ports – each switch and each port can be given a name.
KA7140 Properties When a KA7140 Adapter Cable is used to connect a serial device to the KM0032 / KM0532 / KM0932, in addition to the usual parameters, serial parameters need to be configured, as well. To configure the KA7140 to interact...
KM0032 / KM0532 / KM0932 User Manual 4. Drop down each of the serial parameter lists to select the port property values that match the ones used by the connected serial console device. The port property settings that the KA7140 supports are given in the...
Chapter 8. Port Access If a Power over the NET™ (PON) module is connected to your installation clicking the PON menu item starts a Java Applet viewer that brings up its interface – allowing you to remotely power manage servers connected to the Matrix KVM Switch.
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Chapter 9 Console Port Operation Overview After you have successfully logged in (see above Logging In, page 37), the Matrix KVM Switch comes up with the Port Access tab's Connections page displayed. Note: Port operations can only be performed from the Console UI. The Browser UI is for configuration purposes only.
KM0032 / KM0532 / KM0932 User Manual The Port Toolbar The switch interface provides a toolbar to help you with port switching operations from within the captured port. To bring up the toolbar, tap the Toolbar Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper...
Chapter 9. Console Port Operation The Toolbar Icons The meanings of the toolbar icons are explained in the table below. Icon Purpose Click to switch to the station previous to the current one in the Sidebar tree. Click to switch to the station that comes after the current one in the Sidebar tree.
KM0032 / KM0532 / KM0932 User Manual Toolbar Hotkey Port Switching When the toolbar displays, you can use hotkeys to provide KVM focus to a port directly from the keyboard. The Matrix KVM Switch provides the following hotkey features: Auto Scanning ...
Chapter 9. Console Port Operation To Resume Auto Scanning after a pause, press any key except [Esc] or the [Spacebar]. Scanning continues from where it left off. While Auto Scan Mode is in effect, ordinary keyboard functions are suspended.
A computer connected to KVM Port 4 of a switch that is cascaded from KVM Port 15 of a first stage KM0532 / KM0932 would have a Port ID of 15 04. (Single digit port numbers are padded with a preceding zero.) ...
Chapter 9. Console Port Operation Push Video Hotkey The Push Video feature allows a user to push their console’s port connection to another console for viewing or operating in a Share or Occupy mode. To do so; invoke the Hotkey Mode (see above Keyboard Hotkey Port Switching, page 136) and enter the letter P followed by the console number you wish to push your video to.
KM0032 / KM0532 / KM0932 User Manual Hotkey Summary Table The following table summarizes Hotkey operations on the KM0032 / KM0532 / KM0932: Invocation Hotkey Action [Num Lock] + [-] [Port ID] [Enter] Switches access to the computer that corresponds to that Port ID.
Chapter 10 Overview The Matrix KVM Switch logs all the events that take place on it. The log stores a maximum of 512 events. When the limit is reached, the oldest events get discarded as new events come in. To view the contents of the log, click the Log icon.
KM0032 / KM0532 / KM0932 User Manual Browser UI Console UI A listing of the events that have been recorded in the log file appear in the main panel: the time of the event is listed in the left column; a description of the event that occurred at that time is listed to the right.
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Chapter 10. Log A description of the items is given in the table, below: Item Description Today Select this radio button to filter results for records from the current day only. Select this radio button to filter results for all the records in the log file.
KM0032 / KM0532 / KM0932 User Manual Browser UI Like the Console page, the events that have been recorded in the log file appear in the main panel: the time of the event is listed in the left column; a description of the event that occurred at that time is listed to the right.
This chapter describes how to install and configure the Log Server. Installation 1. Go to www.aten.com→ Support & Download → Downloads. 2. Enter the model number of the Matrix switch and click Go. 3. Under Software & Drivers click the LogServer_Setup_V1.x.xxx.zip file and unpack it to a location on your hard drive.
KM0032 / KM0532 / KM0932 User Manual Starting Up To start the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time you run it, a screen similar to the one below appears: Note: 1.
Chapter 11. The Log Server The Menu Bar The Menu bar consists of four items: Configure Events Options Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the List window to enable it.
KM0032 / KM0532 / KM0932 User Manual A description of the fields is given in the table, below: Field Explanation Address This can either be the IP address of the computer the Log Server is running on, or its DNS name.
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Chapter 11. The Log Server A description of the items is given in the table, below: Item Description New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected unit.
KM0032 / KM0532 / KM0932 User Manual Item Description End Date Select the date that you want the search to end at. End Time Select the time that you want the search to end at. Pattern Key in the pattern that you are searching for here. The multiple character wildcard (%) is supported.
Chapter 11. The Log Server Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed. When you click this item, a dialog box similar to the one below, appears: Key in the number of seconds, then click OK to finish.
KM0032 / KM0532 / KM0932 User Manual The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels. The upper (List) panel lists all of the units that have been selected for the Log Server to track.
Chapter 11. The Log Server The List Panel The List panel contains six fields: Field Explanation Provides the list of devices which have been added to the log server. Use the checkbox to select devices for which you want to view logs. State Displays whether the Log Server records the ticks for this unit, or not.
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The browser session offers three menu items: Backup/Restore, Firmware Upgrade and Certificates: Backup/Restore allows super administrators to backup KM0032 / KM0532 / KM0932 system configuration settings to a file, and restore configuration settings from previously saved files. Firmware Upgrade allows super administrators to upgrade firmware for connected Matrix KVM Switches, attached console modules, and KVM adapter cables.
KM0032 / KM0532 / KM0932 User Manual The operations performed in the backup/restore procedures are described in the table, below: Procedure Operation Backup Backs up the system configuration – including first station settings, user and group accounts, user profiles, port access rights, and favorites.
Chapter 12. Maintenance 4. Navigate to the directory where you want to save the file and click Save. Restore To restore system configuration settings, do the following: 1. In the Restore panel, click Browse. 2. Navigate to the directory where the backup file is located and select it. 3.
KM0032 / KM0532 / KM0932 User Manual Firmware Upgrade New firmware versions can be downloaded from our website as they become available. Check the website regularly, to find the latest upgrade packages. Under Firmware Upgrade the following devices get upgraded simultaneously: ...
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Chapter 12. Maintenance 4. Click Yes to continue. After a short while, the Firmware Upgrade page comes up: All the stations, consoles and KVM adapters that are capable of being upgraded are listed. Note: Only online stations and consoles, as well as KVM adapters connected to online devices show up in the list.
KM0032 / KM0532 / KM0932 User Manual Firmware Upgrade Recovery Should the switch’s firmware upgrade procedure fail, and the switch becomes unusable, the following firmware upgrade recovery procedure will resolve the problem: 1. Power off the switch. 2. Press and hold the Reset Switch in (see Reset Switch, page 9 for details).
For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...
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KM0032 / KM0532 / KM0932 User Manual Note: 1. Clicking Restore Default returns the device to using the default ATEN certificate. 2. Both the private encryption key and the signed certificate must be imported at the same time.
Chapter 12. Maintenance Console UI EDID Information/Update The console session’s Maintenance function has two tabs: Monitor Information, and Update Adapter: Note: Only Super Administrators can use Maintenance functions. Monitor Information The Monitor Information tab provides the console’s EDID (Extended Display Identification Data) which includes;...
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KM0032 / KM0532 / KM0932 User Manual Update Adapter The Update Adapter tab allows a user to manually update a computers KVM Adapter by sending its EDID information (including monitor resolution) to the dongle for display optimization. To update a computers KVM Adapter simply select it on the Computer/ KVM Adapter list and click: Send.
Overview RS-232 port operation allows Super Administrators or Administrators to establish a serial terminal login to the KM0532 / KM0932 from their computer’s COM port to a Console Module’s RS-232 port. This allows a Super Administrator or Administrator to monitor the usage of all the consoles and all the ports from a single access point.
KM0032 / KM0532 / KM0932 User Manual Connecting Once you establish a connection via your terminal program, the command screen comes up. 1. Press [Enter] to bring up the Username prompt. 2. Key in your username, then press [Enter] to bring up the Password prompt.
RS-232 login attempt. The user profile for the Super Administrator or Administrator logging in over the RS-232 port must exist in the database of the KM0532 / KM0932 that the Console Module is attached to. Access rights: ...
KM0032 / KM0532 / KM0932 User Manual Command Summary A description of the commands supported with this function is provided in the table below: Command Description This is the Auto Scan Mode command. It is followed by a string that specifies the console, duration, and ports you want to auto scan (see AS, page 168 for details).*...
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Chapter 13. RS-232 Port Operation * Only online ports that are available to the users that are logged into the Console Module(s) are shown with this command. Examples of the commands are given in the sections that follow.
Where: XX is a two-digit number that represents the console number on the KM0032 / KM0532 / KM0932 you want Auto Scan Mode started. YY represents the scan duration in seconds that Auto Scan Mode will pause for between each port scan.
XX is a two-digit number that represents the console port number on the KM0532 / KM0932 that the Console Module you wish to access connects YY represents either a KVM port number on the KM0532 / KM0932 that the Console Module connects to; or the Station Number of a switch daisy chained from the KM0532 / KM0932.
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12 of the switch that occupies Station 3 in a daisy chain that links back to the top level KM0532 / KM0932, appears on Console 8’s monitor, and Console 8’s keyboard and mouse input goes to the server connected to KVM Port 12 of the Station 3 switch.
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Chapter 13. RS-232 Port Operation This command is used to list the KVM port information for all or specified switch ports. The LP command lists the port #, Power On / Off, and port name. The available command are: LP ALL LP ON LP OFF LP XX...
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Where: XX is a two-digit number that represents the console port number on the KM0532 / KM0932 that the Console Module you wish to access connects For example, LI 04 lists all the available KVM ports that are accessed via the Console Module connected to console module port 4 of the KM0532 / KM0932.
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Where: XX is a two-digit number that represents the console port number on the KM0532 / KM0932 of the Console Module whose logged in user you wish to list. For example, LU 02 lists the user profile of the user who is logged into the Console Module connected to console module port 2 of the KM0532 / KM0932.
KM0032 / KM0532 / KM0932 User Manual Response Messages After sending RS-232 commands to the KVM switch, the switch will provide a response message notifying the administrator of the status of the action taken. Below is a list of the possible response messages and their meaning.
Appendix Safety Instructions General This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
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KM0032 / KM0532 / KM0932 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
KM0032 / KM0532 / KM0932 User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii: North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support...
Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on the Microsoft list of Trusted Authorities.
KM0032 / KM0532 / KM0932 User Manual Self-Signed Private Certificates If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org. To create your private key and certificate do the following: 1.
If you are an administrator logging in for the first time, you need to access the KM0032 / KM0532 / KM0932 in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your computer must be on the same network segment as the KM0032 / KM0532 / KM0932.
2. Specify the switch's default IP address (192.168.0.60) in your browser, and you will be able to connect. 3. Assign a fixed IP address for the KM0032 / KM0532 / KM0932 that is suitable for the network segment that it resides on.
General Problem Solution I can’t use the KA9222 or The KM0032 / KM0532 / KM0932 does not support these KA9272 Console Modules two console modules. Instead, use the KA7230/ with the KM0032 / KM0532 KA7230S, and KA7240/KA7240S Console Modules with / KM0932.
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KM0032 / KM0532 / KM0932 User Manual Problem Solution The firmware upgrade See Firmware Upgrade Recovery, page 158. process was prematurely aborted and now some of the modules are inoperable. I can't upgrade the firmware Make sure that you have selected the correct firmware version.
Appendix Sun Systems Problem Solution Video display problems The display resolution should be set to 1024 x 768 @ 60Hz. with HDB-15 interface systems (e.g. Sun Blade Under Text Mode: 1000 servers). 1. Enter the ok prompt (see below) and issue the follow- ing firmware commands: setenv output-device screen:r1024x768x60 reset-all...
Supported KVM Switches The table below lists KVM switches that are compatible with the KM0032 / KM0532 / KM0932 and the type of expansion that they use. (KVM switches listed below are sold separately. Contact your dealer for details.) Expansion Type...
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Appendix Cascade ALTUSEN KN4132VA 32 port PS/2-USB KVM Switch Cascade ALTUSEN KN4164V 64 port PS/2-USB KVM Switch Cascade ALTUSEN KN8132V 32 port PS/2-USB KVM Switch Cascade ALTUSEN KN8164V 64 port PS/2-USB KVM Switch Note: Refer to our website for the most up-to-date information regarding supported KVM switches.
0–80% RH, Noncondensing Physical Housing Metal Properties Weight 6.07 kg 6.08 kg Dimensions (L x W x H) 43.36 x 41.09 x 4.40 cm Note: The maximum distance between the KA7230S / KA7240S and servers connected to the KM0932/KM0532 is 200 meters.
KM0032 / KM0532 / KM0932 User Manual KM0032 Specifications Function KM0032 Computer Direct Connections Port Selection via daisy chain Connectors KVM Port 32 x RJ-45 Female Daisy chain 2 x VHDCI 68 Female (Black) F/W Recovery 1 x RJ-45 Female...
Appendix Factory Default Settings The factory default settings are as follows (in alphabetical order): Setting Default Accessible Ports Super Administrators – Full for all ports All other users – None for all ports. Beeper On (Activated) Date & Time Synchronize with my computer Daylight Savings Time Enabled...
KM0032 / KM0532 / KM0932 User Manual Restoring Factory Default Settings You can restore the factory default settings and the default login settings for the Matrix KVM Switch. Note: When restoring the default login settings, all super administrator, administrator, user, and group accounts are deleted.
Appendix KA7140 Pin Assignments Pin assignments for the KA7140 Adapter are given in the table, below: Assignment DB9 Female About SPHD Connectors This product uses SPHD connectors for its KVM and/or Console ports. We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected.
What is covered by the Limited Hardware Warranty ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.