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Problem
Solution
Only snow (noise)
• Try another channel. The station
appears on the
screen.
• Make sure that the antenna or
• If you are using an antenna, the
• If you are using an antenna and
Picture quality is
• The problem may be caused by
good on some
channels and poor
on others. Sound
is good.
• If you connect to cable TV
may be experiencing problems.
cable TV is connected correctly
and securely. See
Connecting a
cable or satellite box
on
page
18
or
Connecting an
antenna or cable TV (no box)
page 21.
digital channel signal may be
low. To check the digital
channel signal strength, see
Checking the digital signal
strength
on page 53.
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
a poor or weak signal from the
broadcaster or cable TV
provider.
without a set-top box and
experience poor picture quality,
you may need to install a
set-top box to improve signal
reception and picture quality.
Contact your cable TV provider
about upgrading to a set-top
box.
www.insigniaproducts.com
Problem
Dotted lines or
stripes appear on
the screen.
on
Double images.
The picture has a
few bright or dark
spots.
Video description
or voice guide
does not work.
40" / 49" / 55" 1080p 60Hz LED TV
Solution
• Make sure that the antenna or
cable TV is connected correctly
and securely. See
Connecting a
cable or satellite box
page
18
or
Connecting an
antenna or cable TV (no box)
page 21.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
Checking the digital signal
strength
on page 53.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
• Make sure that the video cables
are connected correctly and
securely to your TV.
• The video cable(s) you are using
may be bad. Try a new set.
• Other devices (for example, a
surround sound receiver,
external speakers, fans, or hair
dryers) may be interfering with
your TV. Try turning off one
device at a time to determine
which device is causing
interference. After you have
determined which device is
causing interference, move it
further from the TV to eliminate
the interference.
• Use a highly directional outdoor
antenna or use a cable or
satellite box.
• A few bright or dark spots on an
LCD screen is normal. It does
not affect the operation of
your TV.
• Make sure that your TV is not
muted and the volume is
turned up.
• Make sure that the options
listed under the Accessibility
menu are turned on. See
Adjusting accessibility settings
on page 63.
• Video descriptions are not
available on all broadcasts.
• Some remote functions are not
narrated.
on
on
69
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