Epson Expression Premium XP-6105 User Manual page 8

User's Guide
Installing Applications. . . . . . . . . . . . . . . . . . . . . 198
Updating Applications and Firmware. . . . . . . . . . 199
Updating the Printer's Firmware using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .199
Uninstalling Applications. . . . . . . . . . . . . . . . . . . 200
Uninstalling Applications - Windows. . . . . . . . .200
Uninstalling Applications - Mac OS. . . . . . . . . .201
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . .202
Checking Messages on the LCD Screen. . . . . . . 202
Checking the Printer Status - Windows. . . . . . . 204
Checking the Printer Status - Mac OS. . . . . . . . 205
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 205
Removing Jammed Paper from Inside the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
Removing Jammed Paper from Rear Cover. . . . 207
Removing Jammed Paper from the Paper
Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 209
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .210
Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 210
Several Sheets of Paper are Fed at a Time. . . . . . 210
CD/DVD Tray is Ejected. . . . . . . . . . . . . . . . . .210
Power and Control Panel Problems. . . . . . . . . . . . 210
Power Does Not Turn On. . . . . . . . . . . . . . . . . 210
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 211
Power Turns Off Automatically. . . . . . . . . . . . . 211
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 211
The Auto Power On Features does not Work. . . 211
Cannot Print from a Computer. . . . . . . . . . . . . . . 211
Checking the Connection (USB). . . . . . . . . . . . 211
Checking the Connection (Network). . . . . . . . .212
Checking the Software and Data. . . . . . . . . . . . 213
Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . .215
Checking the Printer Status from the
Computer (Mac OS). . . . . . . . . . . . . . . . . . . . .216
When You Cannot Make Network Settings. . . . . . 216
Cannot Connect from Devices Even Though
Network Settings are No Problems. . . . . . . . . . 216
Checking the SSID Connected to the Printer. . . 218
Checking the SSID for the Computer. . . . . . . . .219
Cannot Print from an iPhone or iPad. . . . . . . . . . 220
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 220
Printout is Scuffed or Color is Missing. . . . . . . .220
Banding or Unexpected Colors Appear. . . . . . . 220
Colored Banding Appears at Intervals of
Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .221
Contents
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .221
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .222
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 223
Paper is Smeared During Automatic 2-Sided
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Printed Photos are Sticky. . . . . . . . . . . . . . . . . 224
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Colors Differ from What You See on the
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Cannot Print Without Margins. . . . . . . . . . . . . 225
Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . .225
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 226
Multiple Originals are Copied onto a Single
Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Printing Position of Photo Stickers is Incorrect. 226
The Printing or Copying Position on a
CD/DVD is Incorrect. . . . . . . . . . . . . . . . . . . . 227
Printed Characters Are Incorrect or Garbled. . . 227
The Printed Image Is Inverted. . . . . . . . . . . . . . 227
Mosaic-Like Patterns in the Prints. . . . . . . . . . .228
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .228
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 228
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 228
The Printout Problem Could Not be Cleared. . . 228
Other Printing Problems. . . . . . . . . . . . . . . . . . . 229
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 229
Printing Slows Down Dramatically During
Continuous Printing. . . . . . . . . . . . . . . . . . . . .230
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 230
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 230
Cannot Start Scanning when Using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .231
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 231
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass. . . . . . . 231
The Image Quality Is Rough. . . . . . . . . . . . . . . 231
Offset Appears in the Background of Images. . . 231
Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 232
Moiré Patterns (Web-Like Shadows) Appear. . . 232
Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .233
Cannot Preview in Thumbnail. . . . . . . . . . . . . 233
Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . . 233
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