Samsung SM-N970W User Manual
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Samsung SM-N970W User Manual

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USER MANUAL
SM-N970W
SM-N975W
English (CA). 04/2020. Rev.1.1
www.samsung.com/ca

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Summary of Contents for Samsung SM-N970W

  • Page 1 USER MANUAL SM-N970W SM-N975W English (CA). 04/2020. Rev.1.1 www.samsung.com/ca...

  • Page 2: Table Of Contents

    Turning the device on and off 133 Always On Display 135 Edge screen Initial setup Samsung account 139 Multi window 142 Samsung Pay Transferring data from your previous device (Smart Switch) 145 Samsung Health Understanding the screen 148 Samsung Members...
  • Page 3 Table of Contents 175 Samsung DeX 218 Accounts and backup 181 Samsung Global Goals 219 Samsung Cloud 181 Google apps 220 Google 221 Advanced features 222 Link to Windows Settings 223 Motions and gestures 224 Dual Messenger 183 Introduction 225 Digital wellbeing...

  • Page 4: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 5 • Modifying the device’s operating system or installing software from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. • Depending on the region or service provider, a screen protector is attached for protection during production and distribution.
  • Page 6 Basics Maintaining water and dust resistance Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes.

  • Page 7: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 8 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 9 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...

  • Page 10: Device Layout And Functions

    (Whether a case is supplied may vary by region or service provider.) • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
  • Page 11 Basics Device layout ► Galaxy Note10+: Speaker SIM card / Proximity/Light sensor Memory card tray Front camera Volume key Side key (Power/Bixby) Touchscreen Edge screen Edge screen Fingerprint recognition sensor Earphone jack / S Pen Multipurpose jack (USB Type-C) Microphone Flash GPS antenna Rear camera...
  • Page 12 Basics ► Galaxy Note10: Speaker SIM card tray Proximity/Light sensor Front camera Volume key Side key (Power/Bixby) Touchscreen Edge screen Edge screen Fingerprint recognition sensor Earphone jack / S Pen Multipurpose jack (USB Type-C) Microphone Speaker GPS antenna Rear camera (Triple) Flash NFC antenna / MST antenna /...
  • Page 13 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • Connectivity problems and battery drain may occur in the following situations: –...
  • Page 14 Basics Function • Press to adjust the device volume. Volume key • When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. Side key • Press and hold to start a conversation with Bixby. Refer to Basics more information.
  • Page 15 Basics S Pen S Pen button S Pen nib Name Functions • Use the S Pen to write, draw, or perform touch actions on the screen. S Pen nib • Hover the S Pen over items on the screen to access additional S Pen features, such as the Air view feature.
  • Page 16 S Pen actions. • If water enters the S Pen slot, gently shake the device to remove the water from the slot before using it. • If the S Pen is not working properly, take it to a Samsung Service Centre.

  • Page 17: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 18 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 19 Basics Fast charging The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. Increasing the charging speed To increase the charging speed, turn the device or its screen off when you charge the battery. If the fast charging feature is not activated, launch the Settings app, tap Device care →...
  • Page 20 The device may not charge properly or may overheat, or the device and the cards may be damaged. • If you use the wireless charger in areas with weak network signals, you may lose network reception. • Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.
  • Page 21 Basics Wireless PowerShare You can charge another device with your device’s battery. You can still charge another device even while charging your device. Depending on the type of accessories or cover being used, the Wireless PowerShare feature may not work properly. It is recommended to remove any accessories and cover being used before using this feature.

  • Page 22: Sim Or Usim Card (Nano-Sim Card)

    Insert the SIM or USIM card provided by the mobile telephone service provider. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 23 Basics ► Galaxy Note10+: ► Galaxy Note10: Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot.

  • Page 24: Memory Card (Microsd Card) (Galaxy Note10+)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 25 To use the memory card, you must format it. If your device cannot format or recognize the memory card, contact the memory card manufacturer or a Samsung Service Centre. • Frequent writing and erasing of data shortens the lifespan of memory cards.
  • Page 26 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 27: Turning The Device On And Off

    Basics Turning the device on and off Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted, such as airplanes and hospitals. Turning the device on Press and hold the Side key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.

  • Page 28: Initial Setup

    Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. To activate emergency mode, press and hold the Side key and the Volume Down key →...

  • Page 29: Samsung Account

    Accounts and backup → Accounts → Samsung account → → Help. Creating a Samsung account If you do not have a Samsung account, you should create one. You can create a Samsung account using your email address. Launch the Settings app and tap Accounts and backup → Accounts → Add account →...

  • Page 30: Transferring Data From Your Previous Device (Smart Switch)

    Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.
  • Page 31 Basics Connect your device and the previous device using the previous device’s USB cable. Previous device Your device USB Connector (USB Type-C) The previous device's USB cable When the app selection pop-up window appears, tap Smart Switch → Receive data. In the previous device, tap Allow.
  • Page 32 Basics Transferring data wirelessly Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. On the previous device, launch Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store. On your device, launch the Settings app and tap Accounts and backup → Smart Switch.

  • Page 33: Understanding The Screen

    Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
  • Page 34 Basics Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right.
  • Page 35 Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
  • Page 36 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 37 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 38 Basics Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location.
  • Page 39 Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name.
  • Page 40 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 41 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 42 Basics Icon Meaning New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level...
  • Page 43 Basics Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen.

  • Page 44: Notification Panel

    Basics • PIN: Enter a PIN with at least four numbers to unlock the screen. • Password: Enter a password with at least four characters, numbers, or symbols to unlock the screen. • None: Do not set a screen lock method. •...
  • Page 45 Basics You can use the following functions on the notification panel. Quick setting buttons Access the power options. Launch Settings. Control media on your device Control connected nearby and connected nearby devices. devices and SmartThings devices and scenes. View the notification details and perform various actions.

  • Page 46: Screen Capture And Screen Record

    Basics To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to another location. Controlling media playback Take control of music or video playback easily using the Media feature.
  • Page 47 Basics After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: • : Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap , the screen will automatically scroll down and more content will be captured.

  • Page 48: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions.
  • Page 49 Basics • If the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management → Language and input, and then tap the Show Keyboard button switch to activate it. • On a 3x4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears.
  • Page 50 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.

  • Page 51: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider.
  • Page 52 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Uninstall: Uninstall downloaded apps. • Disable: Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature. Enabling apps Launch the Settings app, tap Apps →...

  • Page 53: Finder

    Apps and features Finder Search for content on the device quickly. On the Apps screen, tap Finder search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. To enter a keyword by voice, tap and say the keyword. S Pen features Air actions Control apps remotely by using the S Pen connected to your device via Bluetooth Low Energy...
  • Page 54 Apps and features Launch the Settings app, tap Advanced features → S Pen → Air actions, and then tap the switch to activate the feature. • The S Pen must be charged before you can use the S Pen remote feature. Refer to Charging the S Pen for more information.
  • Page 55 Apps and features Changing apps or features to use Change the app, feature, or actions you want to use with the S Pen feature. To change the app to launch, open the Air actions screen, tap Hold down Pen button to, and then select an app or feature.
  • Page 56 The S Pen will be connected. You may experience a brief delay before it finishes connecting. • You can only connect Samsung-approved S Pens that support Bluetooth Low Energy (BLE). • Do not detach the S Pen from the device when it is being connected. Doing so will interrupt the process.
  • Page 57 Apps and features Resetting your S Pen If the S Pen has connection problems or the S Pen disconnects often, reset the S Pen and connect it again. Insert the S Pen into the slot. Then, open the Air actions setting screen and tap → Reset S Pen.
  • Page 58 Activate various S Pen features from the Air command panel. The shortcuts that do not appear on the panel by default can be added by using the Add shortcuts feature. • Create note: Create notes easily in a pop-up window without launching the Samsung Notes app. Refer to Create note for more information.
  • Page 59 S Pen over the Air command icon. Create note Create notes easily in a pop-up window without launching the Samsung Notes app. Open the Air command panel and tap Create note. Alternatively, double-tap the screen while pressing and holding the S Pen button.
  • Page 60 Apps and features Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation. When there is content you want to capture, such as a part of an image, open the Air command panel and tap Smart select.
  • Page 61 Apps and features Capturing an area from a video While playing a video, select an area and capture it as a GIF animation. When there is content you want to capture during video playback, open the Air command panel and tap Smart select. On the toolbar, tap Adjust the position and size of the capturing area.
  • Page 62 Apps and features Screen write Capture screenshots to write or draw on them or crop an area from the captured image. It is not possible to capture a screenshot while using some apps. When there is content you want to capture, open the Air command panel and tap Screen write.
  • Page 63 Apps and features Live messages Instead of a text message, create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file. When you want to send an animated message, open the Air command panel and tap Live messages.
  • Page 64 Apps and features Translate Hover the S Pen over the text you want to translate. The units included in the text will also be converted. • To use this feature, your device must be connected to a Wi-Fi or mobile network. •...
  • Page 65 Apps and features Bixby Vision When you hover the S Pen over the content, the content is recognized and available search icons will appear. Use the features to search for similar images, detect and translate text, and more. Refer to Bixby Vision for more information.
  • Page 66 Apps and features Magnify Hover the S Pen over an area of the screen to enlarge it. Open the Air command panel, tap Magnify, and hover the S Pen over the area you want to enlarge. Change the size of the magnifier. Close the magnifier.
  • Page 67 Apps and features Hover the S Pen away from the screen to reduce the app to a thumbnail again. To close the minimized app, tap and hold the thumbnail and drag it to Remove at the top of the screen. Write on calendar Fill in your plans easily and quickly by writing or drawing on the calendar screen.
  • Page 68 Apps and features Air view Hover the S Pen over an item on the screen to preview content or view information in a pop- up window. In some apps, Action buttons will be displayed on the preview window. Action buttons If this feature is not activated, launch the Settings app, tap Advanced features →...
  • Page 69 You can quickly create memos by writing on the screen without turning on it. You can also pin or edit a memo on the Always On Display. Change the pen colour. Save the memo in Samsung Notes. Change the line thickness.
  • Page 70 When you pin a screen off memo, you can view the memo on the Always On Display. To edit the pinned memo, double-tap the memo. If you pin the edited memo on the Always On Display again, the original memo will be saved to Samsung Notes → → Screen off memo.

  • Page 71: Bixby

    • To use Bixby, your device must be connected to a Wi-Fi or mobile network. • To use Bixby, you must sign in to your Samsung account. • Bixby is only available in some languages, and certain features may not be...
  • Page 72 When you launch Bixby for the first time, the Bixby intro page will appear. You must select the language to use with Bixby, sign in to your Samsung account according to the on-screen instructions, and then agree to the terms and conditions.
  • Page 73 Apps and features Using Bixby When you say what you want to Bixby, Bixby will launch corresponding functions or show the information you requested. While pressing and holding the Side key, say what you want to Bixby, and then release your finger from the key when you are finished speaking.
  • Page 74 Apps and features If Bixby asks you a question during a conversation, while pressing and holding the Side key, answer Bixby. Or, tap and answer Bixby. If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”, you can continue the conversation without tapping the icon.

  • Page 75: Bixby Vision

    • To use this feature, the device must be connected to a Wi-Fi or mobile network. • To use some Bixby Vision features, you must sign in to your Samsung account. • The available features and search results may vary depending on the region or service provider.
  • Page 76 Apps and features Launching Bixby Vision Launch Bixby Vision using one of these methods. • In the Camera app, tap Bixby Vision. • In the Gallery app, select an image and tap • In the Internet app, tap and hold an image and tap Bixby Vision. •...
  • Page 77 Apps and features and keep the text within the screen to recognize it. The translated text will appear on the screen. • To extract text, tap . You can share or save the extracted text. • To save the screen with the translated text as an image, tap .

  • Page 78: Bixby Home

    • To view more content, connect to a Wi-Fi or mobile network. • To fully use this feature, you must sign in to your Samsung account. Activating Bixby Home If Bixby Home does not appear, on the Home screen, tap and hold an empty area, or pinch your fingers together, swipe to the right, and then tap the Bixby Home switch to activate it.
  • Page 79 Apps and features Opening Bixby Home On the Home screen, swipe to the right. The Bixby Home screen will appear. When launching this feature for the first time or after performing a data reset, follow the on-screen instructions to complete the setup. Swipe upwards or downwards to view recommended content.
  • Page 80 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen.

  • Page 81: Bixby Routines

    Apps and features Bixby Routines Bixby Routines are a service that automates settings you use repeatedly and suggests useful features according to your frequent situations by learning your usage patterns. For example, a ‘before bed’ routine will perform actions, such as turning on silent mode and night mode, to avoid jarring your eyes and ears when you use the device before going to bed.
  • Page 82 Apps and features Launch the Settings app and tap Advanced features → Bixby Routines. On the Recommended list, select a routine you want and tap Save routine. • To set the routine’s conditions and actions, tap . Alternatively, tap the condition or action you want to edit.

  • Page 83: Reminder

    • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To fully use this feature, you must sign in to your Samsung account. • To use location reminders, the GPS feature must be activated.
  • Page 84 Apps and features Tap Get started on the Reminder card. The Reminder screen will appear and the Reminder app icon ( ) will be added to the Apps screen. Starting Reminder from Calendar → Reminder. The Reminder screen will appear and the Launch the Calendar app and tap Reminder app icon ( ) will be added to the Apps screen.
  • Page 85 Apps and features Tap Place → Set conditions → Pick a place and set the location to home. Tap When I arrive at → Done. Tap Save to save the reminder. When you arrive at home, the ‘Water the flowers’ notification will appear. Checking reminder notifications At the preset time or location, a notification pop-up window will appear.
  • Page 86 Apps and features Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder. Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. On the reminders list, select a reminder to edit and tap Edit. Edit the conditions and tap Save.

  • Page 87: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call. Access additional options. Add the number to the contacts list. Search for a contact.
  • Page 88 Apps and features Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it.
  • Page 89 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send.
  • Page 90 Apps and features Options during calls If the area around the rear camera is covered, unwanted noises may occur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: •...
  • Page 91 Apps and features Adding a phone number to Contacts Adding a phone number to Contacts from the keypad Launch the Phone app and tap Keypad. Enter the number. Tap Add to Contacts. Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact.

  • Page 92: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app and tap Select a storage location and tap Select. Enter contact information. Select a storage location. Add an image.
  • Page 93 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
  • Page 94 Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • To use this feature, you must sign in to your Samsung account. • The profile sharing feature may not be available depending on the region or service provider.
  • Page 95 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. → Groups → Create group. Launch the Contacts app and tap Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap Done.

  • Page 96: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 97 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. •...

  • Page 98: Internet

    Apps and features Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications. If this feature is not activated, launch the Settings app, tap Accessibility → Advanced settings → Notification reminders, and then tap the switch to activate it. Deleting messages Launch the Messages app and tap Conversations.
  • Page 99 Apps and features To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage. Refresh the current webpage. View your bookmarks. Move between pages.

  • Page 100: Camera

    Apps and features Changing security settings You can change your password or the lock method. → Settings → Privacy and security → Secret mode settings → Change password. To use your registered biometric data as a lock method along with the password, tap an option switch under Biometrics to activate it.
  • Page 101 Apps and features Taking photos Tap the image on the preview screen where the camera should focus. • Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Alternatively, drag the lens selection icon to the left or right. Zooming features are available only when using the rear camera.
  • Page 102 Apps and features Selecting a lens for shooting On the preview screen, tap Photo or Video, select the lens you want, and then take a photo or record a video. This feature is only available in some shooting modes. • : The Ultra wide lens lets you take wide-angle photos or record wide-angle videos.
  • Page 103 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Shooting modes list Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily.
  • Page 104 Apps and features • If this feature is not activated, tap on the preview screen and tap the Scene optimizer switch to activate it. • To use additional features, tap on the preview screen, tap Scene optimizer, and then tap the switches next to the features you want. •...
  • Page 105 Apps and features Adjust the position and angle of the camera to fit the composition. When the ideal composition is achieved, the guide will change to yellow. to take a photo. Ideal composition Guide Taking selfies You can take self-portraits with the front camera. On the shooting modes list, tap Photo.
  • Page 106 Apps and features Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. On the preview screen, tap Select a filter effect or beauty effects and take a photo. Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.
  • Page 107 Apps and features Live focus mode The camera allows you to take photos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a photo. Blur Big circle Spin Zoom Colour point...
  • Page 108 Apps and features Taking portraits that stand out using the Live focus feature On the shooting modes list, tap Live focus. Select a background effect you want. To adjust the intensity of the background effect, drag the adjustment bar to the left or right.
  • Page 109 Apps and features • When the background lighting appears in blurred points, the Artistic option will appear on the effects list. To change the shape of the background blur, tap Artistic and select the shape you want. Adjust the intensity of the background effect.
  • Page 110 Apps and features Super Slow-mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. After the video is recorded, background music will be added automatically. • Some super slow motion features may differ depending on the model. •...
  • Page 111 Apps and features Recording super slow motion videos automatically When motion is detected in the motion detection area, the device will capture the moment in super slow motion. Super slow motion recording may start at an unwanted moment if there are conditions such as the following: •...
  • Page 112 Apps and features Playing super slow motion videos Select a super slow motion video and tap Play super slow-mo video. Random background music will automatically accompany the video during playback. To capture an image while playing a video, tap Editing super slow motion videos On the playback screen, you can edit the video and save it as a different file or share it.
  • Page 113 Apps and features Tap Play slow motion video. The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section, drag to the left or right.
  • Page 114 Apps and features Night mode Take a photo in low-light conditions, without using the flash. On the shooting modes list, tap Night. Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene.
  • Page 115 Apps and features • : Adjust the shutter speed. A slow shutter speed allows more light in, so the photo becomes brighter. This is ideal for photos of scenery or photos taken at night. A fast shutter speed allows less light in. This is ideal for taking photos of fast-moving subjects. You can select an aperture value that will determine the brightness and depth of field.
  • Page 116 Apps and features Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. On the shooting modes list, tap Hyperlapse. and select a frame rate option. If you set the frame rate to Auto, the device will automatically adjust the frame rate according to the changing rate of the scene.
  • Page 117 Apps and features • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the Spot uses the light in a concentrated centre area of the shot to exposure of the shot.
  • Page 118 Apps and features • Save options: Select how you want to save photos. Tap the RAW copies (Pro) switch to set the device to save photos as uncompressed RAW files (DNG file format) in pro mode. RAW files contain unprocessed data from the image sensor for processing using image-processing software.
  • Page 119 Apps and features Useful features • HDR (rich tone): Take photos with rich colours and reproduce details even in bright and dark areas. • Tracking auto-focus: Set the device to track and automatically focus on a selected subject. When you select a subject on the preview screen, the device will focus on the subject even if the subject is moving or you change the camera’s position.

  • Page 120: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images Launch the Gallery app and tap Pictures. Select an image. Access additional options. Add the image to favourites.
  • Page 121 Apps and features Viewing videos Launch the Gallery app and tap Pictures. Select a video to play. Tap Play video to play the video. Rewind or Access additional fast-forward by options. dragging the bar. Capture the Create an current screen. animated GIF.
  • Page 122 Apps and features Viewing the details of images and videos While viewing an image or on the video preview screen, drag upwards on the screen. File details will appear. You can also view related content by tapping information on the screen. Edit information.
  • Page 123 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums.
  • Page 124 Syncing images and videos When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices.

  • Page 125: Ar Emoji

    Apps and features AR Emoji Introduction Create a My Emoji that looks like you, and take photos and record videos using My Emojis, character Emojis, or stickers. You can customize My Emoji’s features, such as the face shape or hairstyle, and decorate My Emoji with various accessories.
  • Page 126 Apps and features Creating My Emoji Make a My Emoji that looks like you. My Emoji stickers with various expressions will be automatically generated. Launch the Camera app and tap AR Emoji → Create My Emoji. Align your face on the screen and tap to take a photo.
  • Page 127 Apps and features Customizing My Emoji Edit or decorate a My Emoji in the My Emoji Studio. You can also create your own My Emoji stickers. Available options may vary depending on the region or service provider. My Emoji Studio Launch the Camera app and tap AR Emoji →...
  • Page 128 Apps and features My Emoji stickers Create your own stickers with My Emoji expressions and actions. You can use My Emoji stickers when sending messages or on a social network. Viewing My Emoji stickers In the My Emoji Studio, tap Stickers. Then, you can view My Emoji stickers. Create your own stickers.
  • Page 129 Select one of the My Emoji stickers. The My Emoji sticker will be inserted. My Emoji icon Deleting My Emoji stickers On the Samsung keyboard, tap and tap at the bottom of the keyboard. Select the My Emoji stickers you want to delete and tap Delete.
  • Page 130 Apps and features Capturing photos or videos with My Emoji Create fun photos or videos with My Emoji using various shooting modes. Mask Basic Mini motion Launch the Camera app and tap AR Emoji. Select a My Emoji you want to use. My Emoji...
  • Page 131 Apps and features Select the mode you want to use. • (Basic): My Emoji mimics your expressions. • (Mask): My Emoji’s face appears over your face so it looks like you are wearing a mask. • (Mini motion): My Emoji mimics your body movements. to take a photo, or swipe to the left on the preview screen and tap to record a video.

  • Page 132: Ar Doodle

    Apps and features AR Doodle Record fun videos with virtual handwriting or drawings on faces or anywhere else. When the camera recognizes a face or space, the doodles on the face will follow the face as it moves, and the doodles in the space will be fixed in the same place even if the camera moves. Launch the Camera app and tap Video on the shooting modes list.

  • Page 133: Always On Display

    Apps and features Always On Display You can view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. The brightness of the Always On Display may change automatically depending on the lighting conditions.
  • Page 134 Apps and features Controlling music playback on the Always On Display Launch the Settings app, tap Lock screen → FaceWidgets, and then tap the Music switch to activate it. To control music playback on the Always On Display, double-tap the clock. Swipe to the left or right on the clock to move to the music controller.

  • Page 135: Edge Screen

    Apps and features Edge screen Introduction You can quickly access your favourite apps and features from the Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. If the Edge panel handle is not visible, launch the Settings app, tap Display → Edge screen, and then tap the Edge panels switch to activate it.
  • Page 136 Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. Drag the Edge panel handle towards the centre of the screen. to open the Edge panel settings screen. Tick Edge panels to display. •...
  • Page 137 Apps and features Adding app pairs Add two frequently used apps, such as a video player and a messenger app, to the Apps edge panel to launch them together in the split screen view with a single tap. For more information about the split screen view, refer to Split screen view.
  • Page 138 Apps and features Viewing notifications via the pop-up window When you receive a notification with edge lighting, you can quickly view its content and perform available actions by opening the pop-up window. For example, if you receive a message while watching a video or playing a game, you can view the message and reply to it without switching the screen.

  • Page 139: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view...
  • Page 140 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window. On the lower window, swipe left or right to select another app to launch.
  • Page 141 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimize the window.

  • Page 142: Samsung Pay

    (NFC) to allow payment through standard credit card readers. You can view more information, such as cards that support this feature at www.samsung.com/samsung-pay. • To use this feature, you must sign in to your Samsung account and register your biometric data. Refer to Samsung account...
  • Page 143 Read and agree to the terms and conditions. Register your fingerprint to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
  • Page 144 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. Then, on the cards list, swipe to the left or right and select a card to use.

  • Page 145: Samsung Health

    Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restarting it after performing a data reset, follow the on-screen instructions to complete the setup. Some features may not be available depending on the region.
  • Page 146 • You can check your current steps on the notification panel. To turn off notifications, on the Samsung Health home screen, tap → Settings → Notifications, and then tap the Current steps switch under Ongoing to deactivate it.
  • Page 147 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.

  • Page 148: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
  • Page 149 Apps and features Composing notes with handwriting On the note composer screen, tap to write or draw with the S Pen. You can enter your handwriting more easily if you magnify the screen by spreading two fingers on it. Favourite Eraser Redo Select...
  • Page 150 Apps and features Editing your favourite pens Add various styles of pens to your favourites and then you can select and use them more quickly. On the note composer screen, tap Add a favourite pen. Delete pens. Your favourite pens Changing the pen settings When writing or drawing on the screen, tap to change the pen type, line thickness, or pen...
  • Page 151 → → Add-ons and tap the Easy writing On the Samsung Notes main screen, tap pad switch to activate it. On the note composer screen, swipe to the left on the toolbar at the bottom of the screen and tap The input field will be magnified and appear as the easy writing pad.
  • Page 152 Apps and features Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming. When there is handwriting on the note, tap To change the shape of the selection, tap once more. Tap or draw a line around the input to select. •...
  • Page 153 Apps and features Changing styles You can change the style of your handwriting and drawings. After writing or drawing on the screen, tap twice. Select a colour or line thickness you want. Point the S Pen toward where you want to apply the style. icon will appear.
  • Page 154 Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it. Launch the Samsung Notes app. Select a note and tap → Pin to home screen. The note will be added to the Home screen.

  • Page 155: Penup

    PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork, view others’ artwork, and get useful drawing tips. Your profile Your activities Post your artwork. View artwork by category. You can sign in to PENUP with your Samsung account or other SNS accounts.
  • Page 156 Apps and features Posting your artwork Launch the PENUP app and tap Select an option. • Tap Drafts, finish artwork, and then tap Done. • Tap From Gallery, select your artwork to post, and then tap Done. • Tap Photo drawing, select an option to take a photo or select a photo, draw on it, and then tap Done.
  • Page 157 Apps and features Live drawing Draw along as you watch the live drawing video that shows the process of completing an image. You can easily draw a nice image. Launch the PENUP app and tap Live drawing. Select an image. Tap Learn to draw.
  • Page 158 Apps and features Photo drawing Draw images on your photos and keep them as your own works of art. Select a photo from Gallery or take a photo and draw on the photo. After completing your drawing, you can see the image you drew by hiding the photo.

  • Page 159: Galaxy Wearable

    Apps and features Galaxy Wearable Galaxy Wearable is an app that allows you to manage your wearable devices. When you connect your device to the wearable device, you can customize the wearable device’s settings and apps. Launch the Galaxy Wearable app. Tap Start the journey to connect your device to the wearable device.

  • Page 160: Voice Recorder

    Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.
  • Page 161 Apps and features to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. Change the recording mode. Start recording. to finish recording. Enter a file name and tap Save. Changing the recording mode Launch the Voice Recorder app.

  • Page 162: My Files

    Apps and features Playing selected voice recordings When you review interview recordings, you can mute or unmute certain sound sources in the recording. Launch the Voice Recorder app. Tap List and select a voice recording made in interview mode. To mute certain sound sources, tap for the corresponding direction that sound is to be muted.

  • Page 163: Clock

    Apps and features Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm Launch the Clock app and tap Alarm. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save.

  • Page 164: Calculator

    Apps and features Stopwatch Launch the Clock app and tap Stopwatch. Tap Start to time an event. To record lap times while timing an event, tap Lap. Tap Stop to stop timing. • To restart the timing, tap Resume. • To clear lap times, tap Reset. Timer Launch the Clock app and tap Timer.

  • Page 165: Game Launcher

    Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Downloaded apps View your gameplay information.

  • Page 166: Game Booster

    Apps and features Removing a game from Game Launcher Tap and hold a game and tap Remove from Game Launcher. Changing the performance mode You can change the game performance mode. Launch the Game Launcher app, tap , and then drag the bar to select the mode you want. •...
  • Page 167 Apps and features • : Configure settings for Game Booster. • Monitoring temperature/Monitoring memory: Set the device to automatically adjust settings to prevent device overheating and to stop apps running in the background to better manage memory. • Block during game: Lock some features during games. •...

  • Page 168: Kids Home

    Apps and features Launching apps in pop-up windows while playing games You can launch apps in pop-up windows while playing a game. and select an app from the apps list. To edit the apps list, tap . Kids Home Introduction You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device.

  • Page 169: Smartthings

    • My kid’s creations: View the works created from the apps in Kids Home. • Allowed content: Check the apps or content supported by Kids Home and add them. • Show Content page: Set the device to display the Samsung partner’s content page on the Kids Home screen.
  • Page 170 • The devices you can connect may vary depending on the region or service provider. Available features may differ depending on the connected device. • Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.
  • Page 171 Apps and features Using home appliances, TVs, and IoT products View the status of your smart appliances, TVs, and IoT products from your smartphone’s screen. You can group devices by location and add rules to control the devices easily and conveniently.
  • Page 172 Apps and features Adding locations → → Add new location. Launch the SmartThings app and tap Enter the location name. • To set a location, tap Geolocation to select a location on the map and tap Done. • To add rooms to the location, tap Rooms, tick rooms you want to add, and then tap Done.
  • Page 173 Apps and features Adding automations You can also set an automation to operate devices automatically depending on the preset time, the status of devices, and more. For example, add an automation to turn on the audio automatically every day at 7:00 AM. Launch the SmartThings app.

  • Page 174: Sharing Content

    Using additional features • Share large files: Share large files. Upload files to the Samsung storage server and share them with others via a Web link. To use this feature, your phone number must be verified. • Smart View: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings supported devices.

  • Page 175: Samsung Dex

    Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor, or to a computer. Accomplish tasks you want done on your smartphone quickly and easily on a large screen using a keyboard and mouse.
  • Page 176 (USB Type-C to HDMI) Connecting to a computer You can use Samsung DeX by connecting your smartphone to a computer using a USB cable. Connect your smartphone to a computer using a USB cable. Open the notification panel, tap Samsung DeX.
  • Page 177 Apps and features Follow the on-screen instructions to download the Samsung DeX app on the computer. When the app is installed, connect your device to the USB cable again. The Samsung DeX screen will appear. Controlling the Samsung DeX screen Controlling with an external keyboard and mouse You can use a wireless keyboard/mouse.
  • Page 178 On your smartphone, drag downwards from the top of the screen to open the notification panel and tap Use your phone as a touchpad. • You can use the touchpad only when using Samsung DeX mode. • If your smartphone’s case has a front cover, open the front cover to use your smartphone as a touchpad.
  • Page 179 Controlling on a computer Control the Samsung DeX screen using the keyboard and mouse connected to the computer. You can move files easily between the computer and Samsung DeX by drag and drop, and you can also copy and paste text.
  • Page 180 Moving files On the Samsung DeX screen, click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen. On the computer screen, select a file and drag it to...

  • Page 181: Samsung Global Goals

    Apps and features Copying and pasting text Using the keyboard shortcut keys or mouse, copy text on the Samsung DeX screen or computer screen and paste it in the text input field on the other screen. Ending Samsung DeX When you disconnect your smartphone from the connected TV or monitor, Samsung DeX will end.
  • Page 182 Apps and features Gmail Send or receive emails via the Google Mail service. Maps Find your location on the map, search the world map, and view location information for various places around you. Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later.

  • Page 183: Introduction

    Settings Introduction Customize device settings. You can make your device more personalized by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.

  • Page 184: Wi-Fi

    Settings • Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.
  • Page 185 Settings • Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap Auto reconnect to turn off the switch.

  • Page 186: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
  • Page 187 Settings Accept the Bluetooth connection request on your device to confirm. The devices will be connected when the other device accepts the Bluetooth connection request. Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices.

  • Page 188: Nfc And Payment

    Settings Unpairing Bluetooth devices On the Settings screen, tap Connections → Bluetooth. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products.
  • Page 189 Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for a mobile payment service. To register or get more information about a service, contact your service provider. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it.

  • Page 190: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.

  • Page 191: Mobile Hotspot And Tethering

    Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi or USB. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature.

  • Page 192: More Connection Settings

    On the connected device, use the device’s mobile data connection to access the Internet. Auto Hotspot You can share your device’s mobile data connection with your other devices signed in to your Samsung account without entering a password. Tap Auto Hotspot and tap the switch to activate it. More connection settings Customize settings to control other connection features.
  • Page 193 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
  • Page 194 Settings MirrorLink You can display your device’s screen on the vehicle’s head unit monitor. Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor. On the Settings screen, tap Connections → More connection settings → MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.
  • Page 195 Settings Download booster Set the device to download files larger than 30 MB faster using Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster.

  • Page 196: Sounds And Vibration

    Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...

  • Page 197: Separate App Sound

    Settings Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker.

  • Page 198: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display. • Adaptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions. •...

  • Page 199: Blue Light Filter

    Settings • Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag. • Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors.

  • Page 200: Changing The Screen Mode Or Adjusting The Display Colour

    Settings On the Settings screen, tap Display → Night mode and tap the Turn on now switch to activate it. To set the schedule to apply night mode to the screen, tap the Turn on as scheduled switch to activate it and select an option. •...

  • Page 201: Screen Resolution (Galaxy Note10+)

    Settings Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually. On the Settings screen, tap Display → Screen mode → Vivid. Tap Advanced settings. Adjust the R (Red), G (Green), or B (Blue) colour bar to your preference. The screen tone screen will be adjusted.

  • Page 202: Wallpapers And Themes

    Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. •...

  • Page 203: Smart Lock

    Settings • Notifications: Set how to show notifications on the locked screen. • App shortcuts: Select apps to display shortcuts to them on the locked screen. • Dynamic Lock screen: Select an image pack from various categories and use it as a lock screen wallpaper.
  • Page 204 Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • Security update: View the version of your device’s software and check for updates. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information.

  • Page 205: Face Recognition

    Settings Face recognition You can set the device to unlock the screen by recognizing your face. • If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face.
  • Page 206 Settings Set a screen lock method. Select whether you are wearing glasses or not and tap Continue. Hold the device with the screen facing towards you and look at the screen. Position your face inside the frame on the screen. The camera will scan your face.
  • Page 207 Settings Unlocking the screen with your face You can unlock the screen with your face instead of using a pattern, PIN, or password. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap the Face unlock switch to activate it.

  • Page 208: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 209 Settings • Your device has a built-in fingerprint recognition sensor at the bottom centre of the screen. Ensure that the screen protector or the touchscreen on the fingerprint recognition sensor area is not scratched or damaged by objects, such as coins, keys, pens, and necklaces.
  • Page 210 Settings Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor. On the Settings screen, tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. Tap Check added fingerprints.

  • Page 211: Samsung Pass

    Verify with Samsung Pass switch to activate it. Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. Open a website that you want to sign in to.
  • Page 212 Save. Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Sign-in and select a website or app from the list.
  • Page 213 Settings Entering your personal information automatically You can use Samsung Pass to easily enter your address or payment card information on apps that support personal information autofill. On the Samsung Pass main screen, tap Autofill forms and select Add address or Add card.

  • Page 214: Secure Folder

    Secure Folder to be automatically locked and inaccessible. Before saving data in Secure Folder, make sure to back up a copy of the data in another secure location. To use Secure Folder, you must sign in to your Samsung account. Setting up Secure Folder Launch the Settings app and tap Biometrics and security →...
  • Page 215 • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 216 Settings Tap Move. The selected items will be deleted from the original folder and moved to Secure Folder. To copy items, tap Copy. The method for moving content may vary depending on the content type. Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage.
  • Page 217 Settings Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup.

  • Page 218: Accounts And Backup

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.

  • Page 219: Samsung Cloud

    Sync the data saved in your device, such as images and videos, with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it later.

  • Page 220: Google

    Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone. • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Samsung Cloud → Restore data →...

  • Page 221: Advanced Features

    • Side key: Select an action to perform when you press the Side key twice. • Call and text on other devices: Use your device’s calling and messaging features on other devices signed in to your Samsung account. This feature may not be available depending on the region or service provider.

  • Page 222: Link To Windows

    Settings • Reduce animations: Set the device to reduce the screen effects of certain actions, such as opening or closing apps. • Motions and gestures: Activate the motion feature and configure settings. Refer to Motions and gestures for more information. •...

  • Page 223: Motions And Gestures

    Settings Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. • Lift to wake: Set the device to turn on the screen when you pick it up. • Double tap to wake: Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off.

  • Page 224: Dual Messenger

    Settings Dual Messenger Install a second copy of an app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.

  • Page 225: Digital Wellbeing

    Settings Digital wellbeing View the daily usage history of your device. You can see information such as how long the screen was on and how many times you opened apps or used certain features. You can also limit usage time or change the notification settings for each app. On the Settings screen, tap Digital wellbeing.
  • Page 226 Settings Activating wind down mode You can activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed. On the Settings screen, tap Digital wellbeing → Wind down and tap the Turn on now switch to activate it.

  • Page 227: Device Care

    Settings Device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimize the device with a tap of your finger. Battery Security Storage Memory Optimizing your device On the Settings screen, tap Device care →...

  • Page 228: Battery

    Settings Using the auto optimization feature You can set the device to perform auto optimization when your device is not in use. Tap → Auto optimization and tap the switch to activate it. If you want to set the time to perform auto optimization, tap Time.

  • Page 229: Storage

    • You can view the available capacity of the internal storage in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap Clean now. To delete files or uninstall apps that you do not use any more, select a category under User data.

  • Page 230: Security

    If the battery remains fully discharged, the time and date is reset. • Contact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • Reset: Reset your device’s settings or perform a factory data reset. You can reset all your settings, or only network settings, or accessibility settings.

  • Page 231: Accessibility

    Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap General management → Language and input → Language → Add language. To view all the languages that can be added, tap → All languages. Select a language to add.

  • Page 232: Software Update

    Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.

  • Page 233: Appendix

    Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. You can check the accessibility feature you are using at the top of the screen.
  • Page 234 Appendix Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures • Tapping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen.
  • Page 235 Appendix Three finger gestures • Tapping: Start reading items aloud from the top. • Tapping twice: Start reading from the next item. • Tapping three times: Read the last selected text and copy it to the clipboard. • Swiping to the left or right: Open the contextual menu and scroll through the options. •...
  • Page 236 Appendix Configuring settings for Voice Assistant Configure settings for Voice Assistant for your convenience. Launch the Settings app and tap Accessibility → Screen reader → Settings. • Text-to-speech: Change the settings for text-to-speech features used when Voice Assistant is activated, such as languages, speed, and more. •...
  • Page 237 Appendix Using the device with the screen turned off For privacy, you can set the device to function normally with the screen off. The screen will not turn on when you press keys or tap the screen. Currently activated features do not turn off when the screen is off.
  • Page 238 High contrast fonts switch to activate it. Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the High contrast keyboard switch to activate it.
  • Page 239 Appendix Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours. The device changes the colours into more recognizable colours. Launch the Settings app, tap Accessibility → Visibility enhancements → Colour adjustment, and then tap the switch to activate it. Select an option. To adjust the intensity of colour, drag the adjustment bar under Intensity.
  • Page 240 Appendix Magnifying the screen Magnify the screen and zoom in on a specific area. Launch the Settings app and tap Accessibility → Visibility enhancements → Magnification. • Triple tap screen to magnify: Zoom in by tapping the screen three times. To return to the normal view, tap the screen three times again.
  • Page 241 Appendix Hearing enhancements Sound detectors Set the device to detect a baby crying or your doorbell. The device will vibrate when it detects sound and the alert will be saved as a log. While this feature is enabled, the voice recognition will not operate. Baby crying detector Launch the Settings app and tap Accessibility →...
  • Page 242 Mono audio switch to activate it. Caption settings Launch the Settings app, tap Accessibility → Hearing enhancements → Samsung subtitles (CC) or Google subtitles (CC), and then tap the switch to activate it. Select an option for configuring the caption settings.
  • Page 243 Appendix Speech-to-text The device records your voice and simultaneously converts it to on-screen text. Launch the Settings app and tap Accessibility → Hearing enhancements → Speech- to-text. and record with the microphone. When you are finished recording, tap DONE. To view recorded files or change the voice memo system language, launch the Voice Recorder app.
  • Page 244 Appendix Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps, features, and settings. You can easily control the device by tapping the assistive menus in the icon. Launch the Settings app and tap Accessibility → Interaction and dexterity → Assistant menu.
  • Page 245 Appendix Using enhanced assistive menus Set the device to display enhanced assistive menus for selected apps. Launch the Settings app, tap Accessibility → Interaction and dexterity → Assistant menu → Assistant plus, and then tap the switches next to the apps you want to activate. Click after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item.
  • Page 246 Appendix Tap Done. The device displays the restricted area. The restricted area will not react when you touch it and the device’s keys will be disabled. However, you can enable functions for the Function key, Volume key, and keyboard in interaction control mode. To deactivate interaction control mode, press and hold the Function key and the Volume Up key simultaneously.
  • Page 247 Appendix Advanced settings Launching accessibility features quickly Set to open accessibility features quickly. Launch the Settings app, tap Accessibility → Advanced settings → Power and Volume up keys, and then tap the switch to activate it. Then, select an accessibility feature to open when you simultaneously press the Function key and the Volume Up key.
  • Page 248 Appendix Setting light notification Set the device to blink the flash or the screen when an alarm sounds or when you have notifications, such as incoming calls or new messages. Launch the Settings app, tap Accessibility → Advanced settings → Flash notification, and then tap the switches next to the options you want to activate.

  • Page 249: Troubleshooting

    Launch the Settings app and tap Accessibility → Installed services. Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 250 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 251 • When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network. The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced.
  • Page 252 • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 253 → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
  • Page 254 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.

  • Page 255: Removing The Battery

    • Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and...

  • Page 256: Health And Safety

    • Use only a Samsung-approved battery and charger specifically designed for your device. An incompatible battery or charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung.
  • Page 257 Health and Safety Do not carry your device in your back pockets or on your waist • The device may be damaged, explode, or result in a fire if too much pressure is applied to it. • You may be injured if you are bumped or fall. Do not drop or cause an impact to the charger or the device Handle and dispose of the device and charger with care •...
  • Page 258 Health and Safety When using the wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger The device may not charge properly or may overheat. Do not bite or suck the device or the battery •...
  • Page 259 If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion.
  • Page 260 Health and Safety • Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping through your address book takes attention away from your primary responsibility of driving safely. • Dial sensibly and assess the traffic. Place calls when you are not moving or before pulling into traffic.
  • Page 261 Health and Safety Do not store your device near magnetic fields • Your device may malfunction or the battery may discharge from exposure to magnetic fields. • Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, may be damaged by magnetic fields. Prolonged exposure of your skin to an overheated device may cause low temperature burn symptoms, such as red spots and pigmentation Do not use your device with the back cover removed...
  • Page 262 Do not use the device if the screen is cracked or broken • Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Centre to have it repaired. Install mobile devices and equipment with caution •...
  • Page 263 • Any changes or modifications to your device can void your manufacturer’s warranty. If your device needs servicing, take your device to a Samsung Service Centre. • Do not disassemble or puncture the battery, as this can cause explosion or fire.
  • Page 264 Protect your personal data and prevent leakage or misuse of sensitive information • While using your device, be sure to back up important data. Samsung is not responsible for the loss of any data. • When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.
  • Page 265 Health and Safety Malware and viruses To protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damages or loss of data that may not be covered by the warranty service • Do not download unknown applications. •...
  • Page 266 Health and Safety Acknowledging Special Precautions and ISED (Innovation, Science and Economic Development Canada) Notice Cautions Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers.
  • Page 267 Health and Safety to remember is that each device meets strict federal guidelines. Variations in SARs do not represent a variation in safety. All devices must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR values between different model devices do not mean variations in safety.
  • Page 268 THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.
  • Page 269 Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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