Page 1 USER MANUAL SM-N9700 SM-N9750 English (HK). 08/2019. Rev.1.0 www.samsung.com/hk...
Page 2: Table Of Contents
Turning the device on and off 132 Always On Display Initial setup 134 Edge screen Samsung account 138 Multi window 141 Samsung Pay Transferring data from your previous device (Smart Switch) 144 Samsung Health Understanding the screen 147 Samsung Members...
Page 3 Table of Contents 173 Samsung DeX 199 Biometrics and security 179 Samsung Global Goals 200 Face recognition 179 Google apps 203 Fingerprint recognition 206 Samsung Pass 209 Secure Folder Settings 213 Accounts and backup 213 Samsung Cloud 181 Introduction 215 Google...
Page 4: Basics
• D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
Page 5 Basics • Y ou can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
Page 6: Device Overheating Situations And Solutions
• I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
Page 7 Basics The wireless charging or fast charging feature is only available on supported models. When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.
Page 8 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device.
Page 9: Device Layout And Functions
(Whether a case is supplied may vary by region or service provider.) • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
Page 10 Basics Device layout ► Galaxy Note10+: Speaker SIM card / Proximity/Light sensor Memory card tray Front camera Volume key Side key (Power/Bixby) Touchscreen Edge screen Edge screen Fingerprint recognition sensor Earphone jack / S Pen Multipurpose jack (USB Type-C) Microphone Flash GPS antenna Rear camera...
Page 11 Basics ► Galaxy Note10: Speaker SIM card tray Proximity/Light sensor Front camera Volume key Side key (Power/Bixby) Touchscreen Edge screen Edge screen Fingerprint recognition sensor Earphone jack / S Pen Multipurpose jack (USB Type-C) Microphone Speaker GPS antenna Rear camera (Triple) Flash NFC antenna / MST antenna /...
Page 12 • I f you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • C onnectivity problems and battery drain may occur in the following situations: –...
Page 13 Basics Function • P ress to adjust the device volume. Volume key • W hen the device is off, press and hold to turn it on. • P ress to turn on or lock the screen. Side key •...
Page 14 Basics S Pen S Pen button S Pen nib Name Functions • U se the S Pen to write, draw, or perform touch actions on the screen. S Pen nib • H over the S Pen over items on the screen to access additional S Pen features, such as the Air view feature.
Page 15 • I f water enters the S Pen slot, gently shake the device to remove the water from the slot before using it. • I f the S Pen is not working properly, take it to a Samsung Service Centre.
Page 16: Battery
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
Page 17 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
Page 18 Basics Fast charging The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. Increasing the charging speed To increase the charging speed, turn the device or its screen off when you charge the battery. If the fast charging feature is not activated, launch the Settings app, tap Device care →...
Page 19 • I f you use the wireless charger in areas with weak network signals, you may lose network reception. • U se Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.
Page 20 Basics Wireless PowerShare You can charge another device with your device’s battery. You can still charge another device even while charging your device. Depending on the type of accessories or cover being used, the Wireless PowerShare feature may not work properly. It is recommended to remove any accessories and cover being used before using this feature.
Page 21: Sim Or Usim Card (Nano-Sim Card)
• U se only a nano-SIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Page 22 Basics ► Galaxy Note10+: ► Galaxy Note10: Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot.
Page 23 Basics Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards. Gently press the SIM or USIM card into the tray to secure it. If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray. Insert the tray back into the tray slot.
Page 24: Memory Card (Microsd Card) (Galaxy Note10+)
To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Page 25 To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre. • F requent writing and erasing of data shortens the lifespan of memory cards.
Page 26 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Page 27: Turning The Device On And Off
Basics Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Turning the device on Press and hold the Side key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
Page 28: Initial Setup
Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. To activate emergency mode, press and hold the Side key and the Volume Down key →...
Page 29: Samsung Account
Accounts and backup → Accounts → Samsung account → → Help. Creating a Samsung account If you do not have a Samsung account, you should create one. You can create a Samsung account using your email address. Launch the Settings app and tap Accounts and backup → Accounts → Add account →...
Page 30: Transferring Data From Your Previous Device (Smart Switch)
Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.
Page 31 Basics Connect your device and the previous device using the previous device’s USB cable. Previous device Your device USB Connector (USB Type-C) The previous device's USB cable When the app selection pop-up window appears, tap Smart Switch → Receive data. In the previous device, tap Allow.
Page 32 Basics Transferring data wirelessly Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. On the previous device, launch Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store. On your device, launch the Settings app and tap Accounts and backup → Smart Switch.
Page 33: Understanding The Screen
Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
Page 34 Basics Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right.
Page 35 Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
Page 36 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
Page 37 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
Page 38 Basics Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location.
Page 39 Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name.
Page 40 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
Page 41 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
Page 42 Basics Icon Meaning Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
Page 43 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.
Page 44: Notification Panel
Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
Page 45 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...
Page 46: Screen Capture And Screen Record
Basics Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery.
Page 47: Entering Text
Basics Screen record Record the screen while using your device. (Screen recorder) to activate Open the notification panel, swipe downwards, and then tap it. After a countdown, recording will start. • T o write or draw on the screen, tap •...
Page 48 Basics Changing the input language → Languages Tap the input language key to switch between the input languages. Tap and types → Manage input languages and select the languages to use. Changing the keyboard On the navigation bar, tap to change the keyboard. →...
Page 49 Basics → Py. Qwerty: Switch to qwerty pinyin mode. • • → Pinyin 3 x 4: Switch to 3x4 pinyin mode. To enter a character, tap the corresponding key and select characters from the left side. → Half-screen handwriting or Full-screen handwriting: Switch to handwriting •...
Page 50: Installing Or Uninstalling Apps
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider.
Page 51 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • U ninstall: Uninstall downloaded apps. • D isable: Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature.
Page 52: Finder
Apps and features Finder Search for content on the device quickly. On the Apps screen, tap Finder search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
Page 53 Apps and features Launch the Settings app, tap Advanced features → S Pen → Air actions, and then tap the switch to activate the feature. • T he S Pen must be charged before you can use the Air actions feature. Refer to Charging the S Pen for more information.
Page 54 Apps and features Changing apps or features to use Change the app, feature, or actions you want to use with the S Pen feature. To change the app to launch, open the Air actions setting screen, tap Hold down Pen button to, and then select an app or feature.
Page 55 Tap Connect new S Pen. S Pen will be connected. You may experience a brief delay before it finishes connecting. • Y ou can only connect Samsung-approved S Pens that support Bluetooth Low Energy (BLE). • D o not detach the S Pen from the device when it is being connected. Doing so will interrupt the process.
Page 56 Apps and features Resetting your S Pen If the S Pen has connection problems or the S Pen disconnects often, reset the S Pen and connect it again. Insert the S Pen into the slot. Then, open the Air actions setting screen and tap → Reset S Pen.
Page 57 Activate various S Pen features from the Air command panel. The shortcuts that do not appear on the panel by default can be added by using the Add shortcuts feature. • C reate note: Create notes easily in a pop-up window without launching the Samsung Notes app. Refer to Create note for more information.
Page 58 S Pen over the Air command icon. Create note Create notes easily in a pop-up window without launching the Samsung Notes app. Open the Air command panel and tap Create note. Alternatively, double-tap the screen while pressing and holding the S Pen button.
Page 59 Apps and features Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation. When there is content you want to capture, such as a part of an image, open the Air command panel and tap Smart select.
Page 60 Apps and features Capturing an area from a video While playing a video, select an area and capture it as a GIF animation. When there is content you want to capture during video playback, open the Air command panel and tap Smart select. On the toolbar, tap Adjust the position and size of the capturing area.
Page 61 Apps and features Screen write Capture screenshots to write or draw on them or crop an area from the captured image. It is not possible to capture a screenshot while using some apps. When there is content you want to capture, open the Air command panel and tap Screen write.
Page 62 Apps and features Live messages Instead of a text message, create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file. When you want to send an animated message, open the Air command panel and tap Live messages.
Page 63 Apps and features Translate Hover the S Pen over the text you want to translate. The units included in the text will also be converted. • T o use this feature, your device must be connected to a Wi-Fi or mobile network. •...
Page 64 Apps and features Bixby Vision When you hover the S Pen over the content, the content is recognised and available search icons will appear. Use the features to search for similar images, detect and translate text, and more. Refer to Bixby Vision for more information.
Page 65 Apps and features Magnify Hover the S Pen over an area of the screen to enlarge it. Open the Air command panel, tap Magnify, and hover the S Pen over the area you want to enlarge. Change the size of the magnifier. Close the magnifier.
Page 66 Apps and features Hover the S Pen away from the screen to reduce the app to a thumbnail again. To close the minimised app, tap and hold the thumbnail and drag it to Remove at the top of the screen. Write on calendar Fill in your plans easily and quickly by writing or drawing on the calendar screen.
Page 67 Apps and features Air view Hover the S Pen over an item on the screen to preview content or view information in a pop- up window. In some apps, Action buttons will be displayed on the preview window. Action buttons If this feature is not activated, launch the Settings app, tap Advanced features →...
Page 68 You can quickly create memos by writing on the screen without turning on it. You can also pin or edit a memo on the Always On Display. Change the pen colour. Save the memo in Samsung Notes. Change the line thickness.
Page 69 When you pin a screen off memo, you can view the memo on the Always On Display. To edit the pinned memo, double-tap the memo. If you pin the edited memo on the Always On Display again, the original memo will be saved to Samsung Notes → → Screen off memo.
Page 70: Bixby
• T o use Bixby, your device must be connected to a Wi-Fi or mobile network. • T o use Bixby, you must sign in to your Samsung account. • B ixby is only available in some languages, and certain features may not be...
Page 71 When you launch Bixby for the first time, the Bixby intro page will appear. You must select the language to use with Bixby, sign in to your Samsung account according to the on-screen instructions, and then agree to the terms and conditions.
Page 72 Apps and features Using Bixby When you say what you want to Bixby, Bixby will launch corresponding functions or show the information you requested. While pressing and holding the Side key, say what you want to Bixby, and then release your finger from the key when you are finished speaking.
Page 73 Apps and features If Bixby asks you a question during a conversation, while pressing and holding the Side key, answer Bixby. Or, tap and answer Bixby. If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”, you can continue the conversation without tapping the icon.
Page 74: Bixby Vision
• T o use this feature, the device must be connected to a Wi-Fi or mobile network. • T o use some Bixby Vision features, you must sign in to your Samsung account. • T he available features and search results may vary depending on the region or service provider.
Page 75 Apps and features Launching Bixby Vision Launch Bixby Vision using one of these methods. • I n the Camera app, tap Bixby Vision. • I n the Gallery app, select an image and tap • I n the Internet app, tap and hold an image and tap Bixby Vision. •...
Page 76 Apps and features and keep the text within the screen to recognise it. The translated text will appear on the screen. • T o extract text, tap . You can share or save the extracted text. • T o save the screen with the translated text as an image, tap .
Page 77: Bixby Home
• T o view more content, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must sign in to your Samsung account. Activating Bixby Home If Bixby Home does not appear, on the Home screen, tap and hold an empty area, or pinch your fingers together, swipe to the right, and then tap the Bixby Home switch to activate it.
Page 78 Apps and features Swipe upwards or downwards to view recommended content. Access additional options. Upcoming reminder Recommended content To close Bixby Home, swipe to the left on the screen or tap the Back button. Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards.
Page 79: Bixby Routines
Apps and features Selecting apps to show as cards Add or delete apps to show as cards on the Bixby Home screen. On the Bixby Home screen, tap → Cards, select an app, and then tap the switches next to items to add or delete them.
Page 80 Apps and features Adding routines from the recommendation list View the list of useful features and add them as your own routines. Launch the Settings app and tap Advanced features → Bixby Routines. On the Recommended list, select a routine you want and tap Save routine. •...
Page 81 Apps and features , set conditions, and then tap Next. If you want to set the routine’s running condition to manual, tap Start button tapped. , set actions, and then tap Done. For manual routines, you can add them to the Home screen as widgets and access them quickly.
Page 82: Reminder
• T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
Page 83 Apps and features Starting Reminder from Calendar → Reminder. The Reminder screen will appear and the Launch the Calendar app and tap Reminder app icon ( ) will be added to the Apps screen. Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting.
Page 84 Apps and features Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze. Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder.
Page 85: Phone
Apps and features Restoring reminders Restore reminders that have been completed. On the reminders list, tap → Completed → Edit. Tick items to restore and tap Restore. Reminders will be added to the reminders list and you will be reminded at the preset times.
Page 86 Apps and features to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list. Search for a contact. Preview the phone number. Delete a preceding character. Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call.
Page 87 Apps and features Making calls by searching for nearby places You can easily make calls to places near your current location by searching for their information. You can search for nearby places by category, such as restaurants or stores, or by selecting recommended hot places.
Page 88 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Launch the Phone app and tap → Settings → Blocked numbers. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.
Page 89 Apps and features During a video call Tap the screen to use the following options: • : Access additional options. • C amera: Turn off the camera so that the other party cannot see you. • S witch: Switch between the front and rear cameras. •...
Page 90: Contacts
Apps and features Adding a tag to a phone number You can add tags to numbers without saving them to Contacts. This allows you to view the caller’s information when they call without having them listed in Contacts. Launch the Phone app and tap Recents. Tap a phone number →...
Page 91 Apps and features Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Depending on the selected storage location, the types of information you can save may vary. Tap Save. Importing contacts Add contacts by importing them from other storages to your device. →...
Page 92 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
Page 93 Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • T o use this feature, you must sign in to your Samsung account. • T he profile sharing feature may not be available depending on the region or service provider.
Page 94: Messages
Apps and features Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. → Manage contacts → Merge contacts. Launch the Contacts app and tap Tick contacts and tap Merge.
Page 95 Apps and features Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger. The recording icon appears only while the message input field is empty. Recipient Enter recipients.
Page 96 Apps and features Blocking unwanted messages Block messages from specific numbers added to your block list. Launch the Messages app and tap → Settings → Block numbers and messages → Block numbers. Tap Inbox and select a contact or a phone number. Or, tap Contacts, select contacts, and then tap Done.
Page 97: Internet
Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
Page 98 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode → Turn on Secret mode. If you are using In the toolbar at the bottom of the screen, tap this feature for the first time, set whether to use a password for secret mode.
Page 99: Camera
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
Page 100 Apps and features to take a photo. Bixby Vision AR Emoji Camera settings Options for current shooting mode Select a lens. Scene optimiser button Shooting modes Current mode Preview thumbnail Take a photo. Switch between the front and rear cameras. •...
Page 101 Apps and features Selecting a lens for shooting On the preview screen, select the lens you want and take a photo or record a video. This feature is only available in some shooting modes. • : The Ultra wide lens lets you take wide-angle photos or record wide-angle videos which look just like the actual view.
Page 102 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Shooting modes list Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily.
Page 103 Apps and features • I f this feature is not activated, tap on the preview screen and tap the Scene optimiser switch to activate it. • T o use additional features, tap on the preview screen, tap Scene optimiser, and then tap the switches next to the features you want.
Page 104 Apps and features Adjust the position and angle of the camera to fit the composition. When the ideal composition is achieved, the guide will change to yellow. to take a photo. Ideal composition Guide Taking selfies You can take self-portraits with the front camera. On the shooting modes list, tap Photo.
Page 105 Apps and features Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. On the preview screen, tap Select a filter effect or beauty effects and take a photo. Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.
Page 106 Apps and features Live focus mode The camera allows you to take photos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a photo. Blur Big circle Spin Zoom Colour point...
Page 107 Apps and features Taking portraits that stand out using the Live focus feature On the shooting modes list, tap Live focus. Select a background effect you want. To adjust the intensity of the background effect, drag the adjustment bar to the left or right.
Page 108 Apps and features • W hen the background lighting appears in blurred points, the (Artistic) icon will appear on the effects list. To change the shape of the background blur, tap select the shape you want. Adjust the intensity of the background effect.
Page 109 Apps and features Super Slow-mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. After the video is recorded, background music will be added automatically. • S ome super slow motion features may differ depending on the model. •...
Page 110 Apps and features Recording super slow motion videos automatically When motion is detected in the motion detection area, the device will capture the moment in super slow motion. Super slow motion recording may start at an unwanted moment if there are conditions such as the following: •...
Page 111 Apps and features Playing super slow motion videos Select a super slow motion video and tap Play super slow-mo video. Random background music will automatically accompany the video during playback. To capture an image while playing a video, tap Editing super slow motion videos On the playback screen, you can edit the video and save it as a different file or share it.
Page 112 Apps and features Tap Play slow motion video. The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section, drag to the left or right.
Page 113 Apps and features Night mode Take a photo in low-light conditions, without using the flash. On the shooting modes list, tap Night. Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene.
Page 114 Apps and features • : Adjust the shutter speed. A slow shutter speed allows more light in, so the photo becomes brighter. This is ideal for photos of scenery or photos taken at night. A fast shutter speed allows less light in. This is ideal for taking photos of fast-moving subjects. You can select an aperture value that will determine the brightness and depth of field.
Page 115 Apps and features Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. On the shooting modes list, tap Hyperlapse. and select a frame rate option. If you set the frame rate to Auto, the device will automatically adjust the frame rate according to the changing rate of the scene.
Page 116 Apps and features • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the Spot uses the light in a concentrated centre area of the shot to exposure of the shot.
Page 117 Apps and features • S ave options: Select how you want to save photos. Tap the RAW copies (Pro) switch to set the device to save photos as uncompressed RAW files (DNG file format) in pro mode. RAW files retain all of a photo’s data for the best image quality, but they will take up more memory.
Page 118 Apps and features Useful features • H DR (rich tone): Take photos with rich colours and reproduce details even in bright and dark areas. • T racking auto-focus: Set the device to track and automatically focus on a selected subject.
Page 119: Gallery
Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images Launch the Gallery app and tap Pictures. Select an image. Access additional options. Add the image to favourites.
Page 120 Apps and features Viewing videos Launch the Gallery app and tap Pictures. Select a video to play. Tap Play video to play the video. Rewind or Access additional fast-forward by options. dragging the bar. Capture the Create an current screen. animated GIF.
Page 121 Apps and features Viewing the details of images and videos While viewing an image or on the video preview screen, drag upwards on the screen. File details will appear. You can also view related content by tapping information on the screen. Edit information.
Page 122 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums.
Page 123 Syncing images and videos When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices.
Page 124: Ar Emoji
Apps and features AR Emoji Introduction Create a My Emoji that looks just like you, and take photos and record videos using My Emojis, character Emojis, or stickers. You can customise My Emoji’s features, such as the face shape or hairstyle, and decorate My Emoji with various accessories.
Page 125 Apps and features Creating My Emoji Make a My Emoji that looks like you. My Emoji stickers with various expressions will be automatically generated. Launch the Camera app and tap AR Emoji → Create My Emoji. Align your face on the screen and tap to take a photo.
Page 126 Apps and features Customising My Emoji Edit or decorate a My Emoji in the My Emoji Studio. You can also create your own My Emoji stickers. Available options may vary depending on the region or service provider. My Emoji Studio Launch the Camera app and tap AR Emoji →...
Page 127 Apps and features My Emoji stickers Create your own stickers with My Emoji expressions and actions. You can use My Emoji stickers when sending messages or on a social network. Viewing My Emoji stickers In the My Emoji Studio, tap Stickers. Then, you can view My Emoji stickers. Create your own stickers.
Page 128 The My Emoji sticker will be inserted. My Emoji icon Deleting My Emoji stickers → On the Samsung keyboard, tap and tap at the bottom of the keyboard. Select the My Emoji stickers you want to delete and tap Delete.
Page 129 Apps and features Capturing photos or videos with My Emoji Create fun photos or videos with My Emoji using various shooting modes. Mask Basic Mini motion Launch the Camera app and tap AR Emoji. Select a My Emoji you want to use. My Emoji...
Page 130 Apps and features Select the mode you want to use. • (Mask): My Emoji’s face appears over your face so it looks like you are wearing a mask. • (Basic): My Emoji mimics your expressions. • (Mini motion): My Emoji mimics your body movements. to take a photo, or swipe to the left on the preview screen and tap to record a video.
Page 131: Ar Doodle
Apps and features AR Doodle Record fun videos with virtual handwriting or drawings on faces or anywhere else. When the camera recognises a face or space, the doodles on the face will follow the face as it moves, and the doodles in the space will be fixed in the same place even if the camera moves. Launch the Camera app and tap Video on the shooting modes list.
Page 132: Always On Display
Apps and features Always On Display You can view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. The brightness of the Always On Display may change automatically depending on the lighting conditions.
Page 133 Apps and features Controlling music playback on the Always On Display Launch the Settings app, tap Lock screen → FaceWidgets, and then tap the Music switch to activate it. To control music playback on the Always On Display, double-tap the clock. Swipe to the left or right on the clock to move to the music controller.
Page 134: Edge Screen
Apps and features Edge screen Introduction You can quickly access your favourite apps and features from the Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. If the Edge panel handle is not visible, launch the Settings app, tap Display → Edge screen, and then tap the Edge panels switch to activate it.
Page 135 Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. Drag the Edge panel handle towards the centre of the screen. to open the Edge panel settings screen. Tick Edge panels to display. •...
Page 136 Apps and features Adding app pairs Add two frequently used apps, such as a video player and a messenger app, to the Apps edge panel to launch them together in the split screen view with a single tap. For more information about the split screen view, refer to Split screen view.
Page 137 Apps and features Viewing notifications via the pop-up window When you receive a notification with edge lighting, you can quickly view its content and perform available actions by opening the pop-up window. For example, if you receive a message while watching a video or playing a game, you can view the message and reply to it without switching the screen.
Page 138: Multi Window
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view...
Page 139 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window. On the lower window, swipe left or right to select another app to launch.
Page 140 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window.
Page 141: Samsung Pay
(NFC) to allow payment through standard credit card readers. You can view more information, such as cards that support this feature at www.samsung.com/hk/samsungpay. • T o use this feature, you must sign in to your Samsung account and register your biometric data. Refer to Samsung account...
Page 142 Read and agree to the terms and conditions. Register your fingerprint to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
Page 143 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. Then, on the cards list, swipe to the left or right and select a card to use.
Page 144: Samsung Health
Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. Some features may not be available depending on the region.
Page 145 • Y ou can check your current steps on the notification panel. To turn off notifications, on the Samsung Health home screen, tap → Settings → Notifications, and then tap the Current steps switch under Ongoing to deactivate it.
Page 146 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
Page 147: Samsung Members
You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
Page 148 Apps and features Composing notes with handwriting On the note composer screen, tap to write or draw with the S Pen. You can enter your handwriting more easily if you magnify the screen by spreading two fingers on it. Favourite Eraser Redo Select...
Page 149 Apps and features Editing your favourite pens Add various styles of pens to your favourites and then you can select and use them more quickly. On the note composer screen, tap Add a favourite pen. Delete pens. Your favourite pens Changing the pen settings When writing or drawing on the screen, tap to change the pen type, line thickness, or pen...
Page 150 → → Add-ons and tap the Easy writing On the Samsung Notes main screen, tap pad switch to activate it. On the note composer screen, swipe to the left on the toolbar at the bottom of the screen and tap The input field will be magnified and appear as the easy writing pad.
Page 151 Apps and features Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming. When there is handwriting on the note, tap To change the shape of the selection, tap once more. Tap or draw a line around the input to select. •...
Page 152 Apps and features Changing styles You can change the style of your handwriting and drawings. After writing or drawing on the screen, tap twice. Select a colour or line thickness you want. Point the S Pen toward where you want to apply the style. icon will appear.
Page 153 Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it. Launch the Samsung Notes app. Select a note and tap → Pin to home screen. The note will be added to the Home screen.
Page 154: Penup
PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork, view others’ artwork, and get useful drawing tips. Your profile Your activities Post your artwork. View artwork by category. You can sign in to PENUP with your Samsung account or other SNS accounts.
Page 155 Apps and features Posting your artwork Launch the PENUP app and tap Select an option. • T ap Drafts, finish artwork, and then tap Done. • T ap From Gallery, select your artwork to post, and then tap Done. •...
Page 156 Apps and features Live drawing Draw along as you watch the live drawing video that shows the process of completing an image. You can easily draw a nice image. Launch the PENUP app and tap Live drawing. Select an image. Tap Learn to draw.
Page 157 Apps and features Photo drawing Draw images on your photos and keep them as your own works of art. Select a photo from Gallery or take a photo and draw on the photo. After completing your drawing, you can see the image you drew by hiding the photo.
Page 158: Galaxy Wearable
Apps and features Galaxy Wearable Galaxy Wearable is an app that allows you to manage your wearable devices. When you connect your device to the wearable device, you can customise the wearable device’s settings and apps. Launch the Galaxy Wearable app. Tap Start the journey to connect your device to the wearable device.
Page 159: Voice Recorder
Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.
Page 160 Apps and features to start recording. Speak into the microphone. • T ap to pause recording. • W hile making a voice recording, tap BOOKMARK to insert a bookmark. Change the recording mode. Start recording. to finish recording. Enter a file name and tap Save.
Page 161: My Files
Apps and features Playing selected voice recordings When you review interview recordings, you can mute or unmute certain sound sources in the recording. Launch the Voice Recorder app. Tap List and select a voice recording made in interview mode. To mute certain sound sources, tap for the corresponding direction that sound is to be muted.
Page 162: Clock
Apps and features Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm Launch the Clock app and tap Alarm. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save.
Page 163: Calculator
Apps and features Stopwatch Launch the Clock app and tap Stopwatch. Tap Start to time an event. To record lap times while timing an event, tap Lap. Tap Stop to stop timing. • T o restart the timing, tap Resume. •...
Page 164: Game Launcher
Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Downloaded apps View your gameplay information.
Page 165: Game Booster
Apps and features Removing a game from Game Launcher Tap and hold a game and tap Remove from Game Launcher. Changing the performance mode You can change the game performance mode. Launch the Game Launcher app, tap , and then drag the bar to select the mode you want. •...
Page 166 Apps and features • : Configure settings for Game Booster. • M onitoring temperature/Monitoring memory: Set the device to automatically adjust settings to prevent device overheating and to stop apps running in the background to better manage memory. •...
Page 167: Kids Home
Apps and features Kids Home Introduction You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device. Using Kids Home (Kids Home) to activate Open the notification panel, swipe downwards, and then tap it.
Page 168: Smartthings
• M y kid’s creations: View the works created from the apps in Kids Home. • A llowed content: Check the apps or content supported by Kids Home and add them. • S how Content page: Set the device to display the Samsung partner’s content page on the Kids Home screen.
Page 169 • T he devices you can connect may vary depending on the region or service provider. Available features may differ depending on the connected device. • C onnected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.
Page 170 Apps and features Select a device type. Or, tap Scan or tap the search field to search for devices. Follow the on-screen instructions to connect devices. Viewing and controlling connected devices You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume.
Page 171 Apps and features Adding scenes Add a scene and register devices to it to control multiple devices at the same time. Launch the SmartThings app. → and select a location. → Scenes → Add scene. Enter the scene name. under Actions to add actions to perform. Tap Save.
Page 172: Sharing Content
Using additional features • S hare large files: Share large files. Upload files to the Samsung storage server and share them with others via a Web link. To use this feature, your phone number must be verified.
Page 173: Samsung Dex
Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor, or to a computer. Accomplish tasks you want done on your smartphone quickly and easily on a large screen using a keyboard and mouse.
Page 174 (USB Type-C to HDMI) Connecting to a computer You can use Samsung DeX by connecting your smartphone to a computer using a USB cable. Connect your smartphone to a computer using a USB cable. Open the notification panel, tap Samsung DeX.
Page 175 Apps and features Follow the on-screen instructions to download the Samsung DeX app on the computer. When the app is installed, connect your device to the USB cable again. The Samsung DeX screen will appear. Controlling the Samsung DeX screen...
Page 176 Use your phone as a touchpad. • Y ou can use the touchpad only when using Samsung DeX mode. • I f your smartphone’s case has a front cover, open the front cover to use your smartphone as a touchpad.
Page 177 Controlling on a computer Control the Samsung DeX screen using the keyboard and mouse connected to the computer. You can move files easily between the computer and Samsung DeX by drag and drop, and you can also copy and paste text.
Page 178 Moving files On the Samsung DeX screen, click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen. On the computer screen, select a file and drag it to...
Page 179: Samsung Global Goals
These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future.
Page 180 Apps and features Gmail Send or receive emails via the Google Mail service. Maps Find your location on the map, search the world map, and view location information for various places around you. Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later.
Page 181: Introduction
Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
Page 182: Wi-Fi
Settings • M obile networks: Configure your mobile network settings. • D ata usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit.
Page 183 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
Page 184: Bluetooth
SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
Page 185 Settings → Bluetooth and select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option. Accept the Bluetooth connection request on the other device. Dual audio You can connect up to two Bluetooth audio devices to your smartphone.
Page 186: Nfc And Payment
Settings NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna.
Page 187: Data Saver
Settings To set the default payment app, open the Settings screen and tap Connections → NFC and payment → Tap and pay → PAYMENT, and then select an app. The payment services list may not include all available payment apps. Sending data with the NFC feature Transfer data, such as images or contacts, with other devices by touching your device’s NFC antenna to the other device’s NFC antenna.
Page 188: Mobile Data Only Apps
Settings Mobile data only apps Select apps to always use the mobile data even when your device is connected to a Wi-Fi network. For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected.
Page 189 On the connected device, use the device’s mobile data connection to access the Internet. Auto Hotspot You can share your device’s mobile data connection with other devices signed in to your Samsung account without entering a password. Tap the Auto Hotspot switch to activate it.
Page 190: More Connection Settings
Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections → More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
Page 191 Settings Select the installed printer plug-in. The device will automatically search for printers that are connected to the same Wi-Fi network as your device. Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print → →...
Page 192: Sounds And Vibration
Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster.
Page 193: Dolby Atmos (Surround Sound)
Settings • S ystem sounds and vibration: Set the device to sound or vibrate for actions, such as controlling the touchscreen. • A dvanced sound settings: Optimise the settings for when media is being played. Refer Dolby Atmos (surround sound) Separate app sound for more information.
Page 194: Display
Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • A daptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.
Page 195: Blue Light Filter
Settings • T ouch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors. • S creensaver: Set the device to launch a screensaver when the device is charging. Refer to Screensaver for more information. Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen.
Page 196: Changing The Screen Mode Or Adjusting The Display Colour
Settings Changing the screen mode or adjusting the display colour Change the screen mode or adjust the display colour to your preference. Changing the screen mode On the Settings screen, tap Display → Screen mode and select a mode you want. •...
Page 197: Screen Resolution (Galaxy Note10+)
Settings Screen resolution (Galaxy Note10+) Change the screen resolution. It is set to FHD+ by default. Higher resolutions make the display more vivid, however they will consume more battery power. On the Settings screen, tap Display → Screen resolution. Select a resolution option and tap Apply. Some currently running apps may close when you change the resolution.
Page 198: Lock Screen
Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. The available options may vary depending on the screen lock method selected. • S creen lock type: Change the screen lock method. •...
Page 199: Smart Lock
• F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • S ecurity update: View the version of your device’s software and check for updates.
Page 200: Face Recognition
• S end diagnostic data: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • R eceive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
Page 201 Settings For better face recognition Consider the following when using face recognition: • C onsider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup • E nsure that you are in a well-lit area and that the camera lens is clean when registering •...
Page 202 Settings Deleting the registered face data You can delete face data that you have registered. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated.
Page 203: Fingerprint Recognition
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Page 204 Settings • Y our device has a built-in fingerprint recognition sensor at the bottom centre of the screen. Ensure that the screen protector or the touchscreen on the fingerprint recognition sensor area is not scratched or damaged by objects, such as coins, keys, pens, and necklaces.
Page 205 Settings Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor. On the Settings screen, tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. Tap Check added fingerprints.
Page 206: Samsung Pass
• T o use this feature, your device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must sign in to your Samsung account. Refer to Samsung account for more information.
Page 207 Save. Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Sign-in and select a website or app from the list.
Page 208 • Y our agreement to the terms and conditions and your Samsung account will remain active. • T he Samsung Pass data on other devices signed in to your Samsung account will not be deleted. On the Samsung Pass main screen, tap → Settings → Delete data.
Page 209: Secure Folder
Secure Folder to be automatically locked and inaccessible. Before saving data in Secure Folder, make sure to back up a copy of the data in another secure location. To use Secure Folder, you must sign in to your Samsung account. Setting up Secure Folder Launch the Settings app and tap Biometrics and security →...
Page 210 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your Samsung account password.
Page 211 Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
Page 212 Settings Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap → Settings → Backup and restore.
Page 213: Accounts And Backup
Sync the data saved in your device, such as images and videos, with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it later.
Page 214 Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone. • T o view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Samsung Cloud → Restore data →...
Page 215: Google
• C all & text on other devices: Use your device’s calling and messaging features on other devices signed in to your Samsung account. This feature may not be available depending on the region or service provider.
Page 216: Link To Windows
Settings • S creenshots and screen recorder: Change the settings for screenshots and screen recorder. • D irect share: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly. •...
Page 217: Motions And Gestures
Settings Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. • L ift to wake: Set the device to turn on the screen when you pick it up. •...
Page 218: Dual Messenger
Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.
Page 219: Digital Wellbeing
Settings Digital wellbeing View the daily usage history of your device. You can see information such as how long the screen was on and how many times you opened apps or used certain features. You can also limit usage time or change the notification settings for each app. On the Settings screen, tap Digital wellbeing.
Page 220 Settings Activating wind down mode You can activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed. On the Settings screen, tap Digital wellbeing → Wind down and tap the Turn on now switch to activate it.
Page 221: Device Care
Settings Device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Security Storage Memory Optimising your device On the Settings screen, tap Device care →...
Page 222: Battery
Settings Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use. Tap → Auto optimisation and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time.
Page 223: Storage
The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap Clean now. To delete files or uninstall apps that you do not use any more, select a category under User data.
Page 224: General Management
Settings General management Customise your device’s system settings or reset the device. On the Settings screen, tap General management. • L anguage and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language.
Page 225: Accessibility
Settings Accessibility Configure various settings to improve accessibility to the device. Refer to Accessibility more information. On the Settings screen, tap Accessibility. Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update.
Page 226: About Phone
Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. • S tatus: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. •...
Page 227: Appendix
Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. You can check the accessibility feature you are to view features you are currently using or tap Turn off using at the top of the screen.
Page 228 Appendix Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures • T apping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen.
Page 229 Appendix Three finger gestures • T apping: Start reading items aloud from the top. • T apping twice: Start reading from the next item. • T apping three times: Read the last selected text and copy it to the clipboard. •...
Page 230 Appendix Configuring settings for Voice Assistant Configure settings for Voice Assistant for your convenience. Launch the Settings app and tap Accessibility → Screen reader → Settings. • T ext-to-speech: Change the settings for text-to-speech features used when Voice Assistant is activated, such as languages, speed, and more. •...
Page 231 Appendix Using the device with the screen turned off For privacy, you can set the device to function normally with the screen off. The screen will not turn on when you press keys or tap the screen. Currently activated features do not turn off when the screen is off.
Page 232 High contrast fonts switch to activate it. Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the High contrast keyboard switch to activate it.
Page 233 Appendix Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours. The device changes the colours into more recognisable colours. Launch the Settings app, tap Accessibility → Visibility enhancements → Colour adjustment, and then tap the switch to activate it. Select an option. To adjust the intensity of colour, drag the adjustment bar under Intensity.
Page 234 Appendix Magnifying the screen Magnify the screen and zoom in on a specific area. Launch the Settings app and tap Accessibility → Visibility enhancements → Magnification. • T riple tap screen to magnify: Zoom in by tapping the screen three times. To return to the normal view, tap the screen three times again.
Page 235 Appendix Hearing enhancements Sound detectors Set the device to detect a baby crying or your doorbell. The device will vibrate when it detects sound and the alert will be saved as a log. While this feature is enabled, the voice recognition will not operate. Baby crying detector Launch the Settings app and tap Accessibility →...
Page 236 Mono audio switch to activate it. Caption settings Launch the Settings app, tap Accessibility → Hearing enhancements → Samsung subtitles (CC) or Google subtitles (CC), and then tap the switch to activate it. Select an option for configuring the caption settings.
Page 237 Appendix Interaction and dexterity Universal switch You can control the touchscreen by connecting an external switch, by tapping the screen, or by using head movements and face gestures. Launch the Settings app and tap Accessibility → Interaction and dexterity → Universal switch.
Page 238 Appendix Accessing assistive menus The assistive shortcut icon appears as a floating icon for easy access to the assistive menus from any screen. When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus appear on the icon. Tap the left or right arrow to move to other panels or swipe to the left or right to select other menus.
Page 239 Appendix Interaction control Activate interaction control mode to restrict the device’s reaction to inputs while using apps. Launch the Settings app and tap Accessibility → Interaction and dexterity → Interaction control. Tap the switch to activate it. Press and hold the Side key and the Volume Up key simultaneously while using an app. Adjust the size of the frame or draw a line around an area that you want to restrict.
Page 240 Appendix Ignore repeated touches Set the device to recognise only the first tap within a set time when you tap the screen repeatedly. Launch the Settings app, tap Accessibility → Interaction and dexterity → Ignore repeated touches, tap the switch to activate it, and then set the time. Advanced settings Launching accessibility features quickly Set to open accessibility features quickly.
Page 241 Appendix Setting light notification Set the device to blink the flash or the screen when an alarm sounds or when you have notifications, such as incoming calls or new messages. Launch the Settings app, tap Accessibility → Advanced settings → Flash notification, and then tap the switches next to the options you want to activate.
Page 242: Troubleshooting
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
Page 243 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
Page 244 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
Page 245 • F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
Page 246 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
Page 247 Appendix A small gap appears around the outside of the device case • T his gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. • O ver time, friction between parts may cause this gap to expand slightly. There is not enough space in the device’s storage Delete unnecessary data, such as cache, using the device care feature or manually delete unused apps or files to free up storage space.
Page 248 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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