Troubleshooting - Char-Broil The Big Easy 10101550 Product Manual

EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
Emergencies Possible Cause
Gas leaking from • Damaged hose.
cracked/cut/burned
hose.
Gas leaking from LP • Mechanical failure due to rusting or
cylinder.
Gas leaking from LP • Failure of cylinder valve from
cylinder valve.
Gas leaking between • Improper installation, connection not
LP cylinder and
regulator connection.
Fire coming through • Fire in burner section of burner due to
control panel.
Grease fire or • Too much grease buildup in burner area.
continuous excessive
flames above cooking
surface.

Troubleshooting

Problem Possible Cause
GAS ISSUES:
Burner will not light • Burner not engaged with control valve.
using ignitor.
• Obstruction in burner.
• No gas flow.
• Vapor lock at coupling nut to LP cylinder.
• Coupling nut and LP cylinder valve not
ELECTRICAL ISSUES:
• Electrode cracked or broken; "sparks at
• Electrode tip not in proper position
• Wire and/or electrode covered with
• Wire is loose or disconnected.
• Wire is shorting (sparking) between
mishandling.
mishandling or mechanical failure.
tight, failure of rubber seal.
blockage.
fully connected.
crack."
cooking residue.
ignitor and electrode.
Prevention/Solution
• Turn off gas at LP cylinder or at source on natural gas systems. If
hose is cut or cracked, replace valve/hose/regulator. See LP
Cylinder Leak Test and Connecting Regulator to the LP Cylinder.
• Replace LP cylinder.
• Turn off LP cylinder valve. Return LP cylinder to gas supplier.
• Turn off LP cylinder valve. Remove regulator from cylinder and
visually inspect rubber seal for damage. See LP Cylinder Leak Test
and Connecting Regulator to the LP Cylinder.
• Turn off control knob and LP cylinder valve. Allow flames to die
down. After fire is out and fryer is cold, remove burner and inspect
for spider nests or rust. See Natural Hazard and Cleaning the
Burner Assembly pages.
• Turn off control knob and LP cylinder valve. Allow flames to die
down. After cooling, clean food particles and excess grease from
inside appliance body, grease tray, and other surfaces.
Prevention/Solution
• Make sure valve is positioned inside of burner .
• Ensure burner is not obstructed with spider webs or other matter.
See cleaning section of Use and Care.
• Make sure LP cylinder is not empty. If LP cylinder is not empty,
refer to "Sudden drop in gas flow."
• Turn off knob and disconnect coupling nut from LP cylinder.
Reconnect and retry.
• Turn the coupling nut approximately one-half to three-quarters
additional turn until solid stop. Tighten by hand only - do not use
tools.
• Replace electrode.
• Tip of electrode should be pointing toward gas port opening on
burner. The distance should be 1/8" to 1/4". Adjust if necessary.
• Clean wire and/or electrode with rubbing alcohol and clean swab.
• Reconnect wire or replace electrode/wire assembly.
• Replace ignitor wire/electrode assembly.
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