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Preface Notebook Computer W970LUQ Service Manual...
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Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent ven- dor.
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This manual is intended for service personnel who have completed sufficient training to undertake the maintenance and inspection of personal computers. It is organized to allow you to look up basic information for servicing and/or upgrading components of the W970LUQ series notebook PC.
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Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock and injury to per- sons when using any electrical equipment: 1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
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Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
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Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong mag- netic fields. These can hinder proper performance and damage your data. Take care when using peripheral devices. Use only approved brands of Unplug the power cord before peripherals.
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Preface Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
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Preface Related Documents You may also need to consult the following manual for additional information: User’s Manual on CD/DVD This describes the notebook PC’s features and the procedures for operating the computer and its ROM-based setup pro- gram. It also describes the installation and operation of the utility programs provided with the notebook PC. System Startup º...
Chapter 1: Introduction Overview This manual covers the information you need to service or upgrade the W970LUQ series notebook computer. Informa- tion about operating the computer (e.g. getting started, and the Setup utility) is in the User’s Manual. Information about dri-vers (e.g.
Introduction Specifications Processor Options Security Intel® Pentium® Processor Security (Kensington® Type) Lock Slot N3700 (1.60GHz) BIOS Password 2MB Smart Cache, 14nm, DDR3L-1600MHz, TDP 6W Intel® PTT Intel® Celeron® Processor Storage Latest Specification Information N3150 (1.60GHz), N3050 (1.60GHz) 2MB Smart Cache, 14nm, DDR3L-1600MHz, TDP 6W The specifications listed here are correct at the One Changeable 2.5"...
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Introduction Communication Built-In Gigabit Ethernet LAN 1.0M HD PC Camera Module WLAN/Bluetooth M.2 Modules: (Factory Option) Intel® Wireless-AC 3165 Wireless LAN (802.11ac) + Bluetooth 4.0 (Factory Option) Intel® Wireless-N 7265 Wireless LAN (802.11b/g/n) + Bluetooth 4.0 (Factory Option) Third-Party Wireless LAN (802.11b/g/n) + Bluetooth 4.0 Card Reader Embedded Multi-In-1 Push-Push Card Reader...
Introduction External Locator - Top View with LCD Panel Open Figure 1 Top View 1. PC Camera 2. *PC Camera LED *When the PC camera is in use, the LED will be illuminated in red. 3. Built-In Microphone 4. LCD 5.
Introduction External Locator - Front & Right Side Views Figure 2 Front View 1. LED Indicator FRONT VIEW Figure 3 Right Side View 1. Microphone-In RIGHT SIDE VIEW Jack 2. Headphone-Out Jack 3. USB 2.0 Ports 4. Optical Device Drive Bay 5.
Introduction External Locator - Left Side & Rear View Figure 4 Left Side View 1. DC-In Jack 2. RJ-45 LAN Jack 3. External Monitor LEFT SIDE VIEW Port 4. Vent 5. HDMI-Out Port 6. USB 3.0 Ports 7. Multi-in-1 Card Reader Figure 5 REAR VIEW...
Chapter 2: Disassembly Overview This chapter provides step-by-step instructions for disassembling the W970LUQ series notebook’s parts and subsystems. When it comes to reassembly, reverse the procedures (unless otherwise indicated). We suggest you completely review any procedure before you take the computer apart.
Disassembly NOTE: All disassembly procedures assume that the system is turned OFF, and disconnected from any power supply (the battery is removed too). Maintenance Tools The following tools are recommended when working on the notebook PC: • M3 Philips-head screwdriver •...
Disassembly Maintenance Precautions The following precautions are a reminder. To avoid personal injury or damage to the computer while performing a re- moval and/or replacement job, take the following precautions: Power Safety Warning 1. Don't drop it. Perform your repairs and/or upgrades on a stable surface. If the computer falls, the case and other Before you undertake components could be damaged.
Disassembly Disassembly Steps The following table lists the disassembly steps, and on which page to find the related information. PLEASE PERFORM THE DISASSEMBLY STEPS IN THE ORDER INDICATED. To remove the Battery: To remove the CCD Module: 1. Remove the battery page 2 - 5 1.
Disassembly Removing the Battery Figure 1 Battery Removal 1. Turn off the computer, turn it over. 2. Slide the latch in the direction of the arrow (Figure 1a a. Slide the latch and hold it 3. Slide the latch in the direction of the arrow, and hold it in place (Figure 1a in place.
Disassembly Removing the Hard Disk Drive The hard disk drive can be taken out to accommodate other 2.5" serial (SATA) hard disk drives with a height of 9.5mm Figure 2 or 7.0mm (h). Follow your operating system’s installation instructions, and install all necessary drivers and utilities (as HDD Assembly outlined in Chapter 4 of the User’s Manual) when setting up a new hard disk.
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Disassembly 3. Lift the bottom cover from point (Figure 3b Figure 3 4. Remove the bottom cover (Figure 3c HDD Assembly 5. Slightly lift and pull the hard disk assembly in the direction of arrow (Figure 3d Removal (cont’d.) 6. Lift the hard disk assembly out of the bay (Figure 3e 7.
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Disassembly Hard Disk Size Note (Foam Rubber Insert) Note that the hard disks pictured on the following pages are all 9.5mm(H) hard disk drives. In some cases 7mm(H) hard disk drives will be installed. For more information contact your distributor/supplier, and bear in mind your warranty terms.
Disassembly Removing the Optical (CD/DVD) Device Figure 5 Optical Device 1. Turn off the computer, turn it over to remove the battery (page 2 - 5) and bottom cover (page 2 - Removal 2. The optical device will be visible at point on the mainboard (Figure 5a 3.
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Disassembly 6. Reverse the process to attach the front bezel with the new optical device at point (Figure 6e). Figure 6 7. Insert the new optical device and carefully slide it into the computer (the device only fits one way. DO NOT Optical Device FORCE IT;...
Disassembly Removing the 2nd (7mm) HDD from the Caddy Bay Figure 7 1. Turn off the computer, turn it over to remove the battery (page 2 - 5), bottom cover (page 2 - 6) and ODD (page 2 2nd (7mm) HDD Removal 2.
Disassembly Removing the System Memory (RAM) Figure 8 RAM Module The computer has two memory sockets for 204 pin Small Outline Dual In-line Memory Modules (SO-DIMM) supporting Removal single or dual channel DDR3L depending on the CPU. The main memory can be expanded up to 8GB. The total memory size is automatically detected by the POST routine once you turn on your computer.
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Disassembly 4. Pull the latches to release the second module if necessary. 5. Insert a new module holding it at about a 30° angle and fit the connectors firmly into the memory slot. 6. The module will only fit one way as defined by its pin alignment. Make sure the module is seated as far into the slot as it will go.
Disassembly Removing the Keyboard Figure 9 Keyboard Removal 1. Turn off the computer, turn it over to remove the battery (page 2 - 2. Press at point to release the keyboard (Figure 9a). a. Release the keyboard by 3. Turn the computer over, remove the keyboard (Figure 9c).
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Disassembly 6. Connect the keyboard ribbon cable from the locking collar socket , and be careful not to bend the keyboard rib- Figure 10 bon cable (Figure 10f). Keyboard Assembly 7. Replace and tighten the screws (Figure 9a). d. Connect the keyboard ribbon cable to the lock- ing collar socket.
Disassembly Removing the Wireless LAN Module Figure 11 Wireless LAN 1. Turn off the computer, turn it over to remove the battery (page 2 - 5) and bottom cover (page 2 - Module Removal 2. The Wireless LAN module will be visible at point on the mainboard (Figure 11a).
Disassembly Wireless LAN and Combo Module Cables Note that the cables for connecting to the antennae on WLAN, WLAN & Bluetooth Combo, LTE and 3G modules are not labelled. The cables/covers (each cable will have either a black or transparent cable cover) are color coded for iden- tification as outlined in the table below.
Disassembly Removing the CCD Figure 12 CCD Removal 1. Turn off the computer, turn it over to remove the battery (page 2 - 5) and bottom cover (page 2 - 2. Remove screws and disconnect cables & from the bottom assembly (Figure 12a).
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Disassembly 6. Remove the LCD front cover (Figure 12c). Figure 13 7. Disconnect the cable CCD Removal 8. Remove the CCD module (Figure 13f). (cont’d) 9. Reverse the process to install a new CCD module. e. Remove the LCD front cover.
Appendix A:Part Lists This appendix breaks down the W970LUQ series notebook’s construction into a series of illustrations. The component part numbers are indicated in the tables opposite the drawings. Note: This section indicates the manufacturer’s part numbers. Your organization may use a different system, so be sure to cross-check any relevant documentation.
Part List Illustration Location The following table indicates where to find the appropriate part list illustration. Table A - 1 Part List Illustration Part Location page A - 3 Top (4W) Top (6W) page A - 4 page A - 5 Bottom page A - 6 page A - 7...
Schematic Diagrams Appendix B: Schematic Diagrams This appendix has circuit diagrams of the W970LUQ notebook’s PCB’s. The following table indicates where to find the appropriate schematic diagram. Diagram - Page Diagram - Page Diagram - Page Table B - 1...
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Schematic Diagrams System Block Diagram 5V,5VS,3.3V,3.3VS 6-7P-W94L3-002 W940/W950/W970 LU BRASWELL System Block Diagram 3.3VA,1.8VA SHEET 26 MAIN BOARD SHEET 1~35 VDD3,VDD5 6-71-W94L0-D02 SHEET 27 PS8625 AUDIO BOARD 1066/ 1333 MHz (EDP to LVDS) PHONE JACK x2, USB3.0 x1 DDR3L / 1.35V SHEET 12 SHEET 36 VDD1.8,1.15VA...
Schematic Diagrams USB Hub GL850G-50 (USB HUB) IF USB DEVICE IS 3G For NB 0_04 0_04 LOT 3 3.3V USB HUB need SYS 3.3V H1_3.3VS IF USB DEVICE is 3G card H1_3.3VS USB HUB need Standby *0_04 *0_04 VDD3 3.3V R466 R466 *0_04...
Schematic Diagrams Power SW Board POWER SW & LED S_3.3VS POWER SWITCH 330_04 330_04 20mil FOR W940TU *0.1u_10V_X5R_04 *0.1u_10V_X5R_04 SJ_SW1 SJ_SW1 AVLC18S02015 AVLC18S02015 SMGND SMGND SM_BTN# CLOSE TO SC2 S_3.3VS SMGND 20mil 50578-0040N-001 50578-0040N-001 FOR W5950TU Sheet 37 of 39 SMGND Power SW Board POWER BUTTON...
Download the BIOS computer model. 1. Go to www.clevo.com.tw and point to E-Services and click E-Channel. Note that BIOS versions 2. Use your user ID and password to access the appropriate download area (BIOS), and download the latest BIOS files...
BIOS Update Use the flash tools to update the BIOS 1. Make sure you are not loading any memory management programs such as HIMEM by holding the F8 key as you see the message “EFI Shell”. You will then be prompted to give “Y” or “N” responses to the programs being loaded by EFI Shell.