NEC MultiSync EA244UHD-BK User Manual page 25

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No Video
If no video is present on the screen, turn the Power button off and on again.
Make certain the computer is not in a power-saving mode (touch the keyboard or mouse).
Some display cards do not output video signal when monitor is turned OFF/ON or disconnect/connect from the AC power
cord under low resolution with DisplayPort.
When using an HDMI input, please change "OVER SCAN".
No Sound
Make sure the audio cable is proper connected.
Check to see if mute is activated.
Check the volume in the OSD menu.
Check selected OSD's Tools to "SOUND INPUT", when DisplayPort or HDMI is in use.
Check the selected screen for output in OSD's Tools "SOUND INPUT", when setting is split screen.
If headphones are connected, the speakers will not emit any sound.
Brightness variations over time
Change Auto Brightness to OFF and adjust brightness.
NOTE:
When Auto Brightness is set to ON, the monitor automatically adjusts brightness based on the environment.
When the brightness of surrounding environment changes, the monitor will also change.
USB Hub does not operate
Check to make sure the USB cable is properly connected. Refer to your USB device User's Manual.
Check if the USB upstream port on the monitor is connected to the USB downstream port on the computer. And make
sure the computer is ON.
Human sensor does not work
If human icon on SENSOR SETTING (HUMAN SENSING) is located on vermilion color, it is detected that there is
person.
Make sure there is no object in front of Human sensor.
Make sure there is no equipment which radiating infrared rays in front of monitor.
ControlSync does not work
Check to make sure that ControlSync cable is connected correctly.
Check to make sure that ControlSync cable is not in "loop" connection.
Master monitor should be connected OUT connector only.
Please use provided ControlSync cable.
You can use up to 5 sub monitors via ControlSync.
Message "MULTI LIMITATION" is displayed
Set the input signal again in ACTIVE PICTURE (see page 25).
Color irregularities on screen
Reduce BRIGHTNESS.
Set UNIFORMITY to "ON".
English-23

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