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This LG LED LCD/LCD TV comes with 12 months on site Comprehensive on-site warranty from the date of purchase of the product, against
defective material workmanship. In case of defect, LG Electronics India Pvt. Ltd. (LGEIL) undertakes to get the set repaired free of charge during
warranty period.
Terms & Condition
1.
The warranty is confined to the first purchaser of the LG product only & is non-transferable.
2.
Proof of purchase (i.e. bill of sale, invoice or purchase receipt) must be presented when requesting service under warranty.
3.
Repairs & replacements will be carried out by the Authorized Service Centers of LGEIL. In case the customer shifts the place of residence
during warranty period, it is advised to contact Authorized Service Centre directly or call our help line no's (toll free).
4.
Repairs under warranty shall be carried out by an authorized service personnel only. The details of centralized help lines are as overleaf.
5.
For units installed beyond municipal limits of the jurisdiction of company's Authorized Service Center, on-site warranty is not applicable and
it is the responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at
its own cost and risk. All expenses incurred in collecting the units or parts thereof from the company's authorized service center, as well as
expenses incurred with deputizing of service personnel/technicians towards conveyance and other incidentals etc. will be borne by the
customer. Local Charges for transportation and handling charges may vary from location to location. Customers are advised to verify
before.
6.
The concerned authorized service center will advise the customer whether to effect the repairs at site or at the authorized service center.
7.
Call registered with the centralized helpline/Authorized service center, wherein only software updation (chargeable to customer), cleaning
of the unit/parts,adjustments, general explanations are not to be considered as defects.
8.
In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period
of the warranty. Where a replacement is provided the Product or part replaced becomes the property of LGEIL. LGEIL may replace parts with
refurbished parts. Replacement of parts would be purely at the discretion of LGEIL alone. In case the replacement of the entire unit is being
made, the same model shall be replaced and in the event such model has been discontinued, it shall be replaced with the model equivalent as
deemed by LGEIL. The warranty on replacement model shall remain in force only for the unexpired period of the warranty based on original
purchase.
9.
In case of any damage to the product / customer abuse/ repairs by un-authorized personnel / misuse detected/ by the Authorized Service
Center personnel, the warranty will be considered void and shall also not be applicable to warranty terms & conditions. Also repairs will be
done on chargeable basis only, subject to availability of parts.
10.
This warranty shall not cover any consequential or resulting liability, damage or loss to property or life arising directly or indirectly out of any
defect in the LG product. The company's obligation under this warranty shall be limited to repair or providing replacement of defective parts
only under the warranty period.
11. The company or its Authorized Service Center reserves the right to retain any part/s or component replaced at its discretion, in the event of a
defect being noticed in the equipment during warranty period.
12.
While the company will make every effort to carry out repairs at the earliest, it however is made expressly clear that the company is under no
obligation to do so in a specified period of time.
13.
Warranty does not cover accessories external to the equipment supplied by the dealer /LG as promotional scheme.
14.
In event of any unforeseen circumstance, spares not being available then the company's prevailing depreciation rules will be binding on the
purchaser to accept as a commercial solution in lieu of repairs.
15.
If any colored internal or external components are replaced, there will be commitment to ensure that the shades match with the original or
other components. The replaced shades, patterns, tints may vary from the customer's unit due to continuous usage of the unit. Any matching
components changed at customer's request will be on chargeable basis except the component which actually needed.
16.
Bright dots / Dark dots hereinafter referred as Pixels within the permissible limit shall not be treated as defect and will not be covered under
warranty. The range of permissible limit of Pixels anywhere on the screen is between 4 to 12 dots counted separately for Bright and Dark dots
each depending upon the screen resolution of the respective TV.
17.
The unit shall be operated with variation of + 5% of rated voltage at 50Hz. Any failure due to voltage / fluctuation beyond specified
tolerance will not be covered under warranty.
This Warranty is not applicable in any of the following cases:
1.
The warranty card is not completed properly at the time of purchase.
2.
The completed warranty card is not presented to authorized service personnel at the time of service of the product.
3.
The product is not operated according to instructions given in the Operating Instruction Booklet.
4.
Defects are caused by improper or reckless use, which shall be determined by the company personnel.
5.
Any repair work is carried out by persons other than authorized service personnel.
6.
Defects are caused by due to causes beyond control like lightening, abnormal voltage, acts of God or while in transit to service center or
purchaser's residence.
7.
The warranty is not valid in case, the serial number is deleted, defected or altered.
8.
To any defects ,damage, malfunction or failure resulting from alterations, accident, misuse, abuse, fire, liquid spillage, mis-adjustment of
customer controls, use on an incorrect voltage, power surges and dips, thunderstorm activity, acts of God, voltage supply problems,
tampering or unauthorized repairs by any persons, use of defective or incompatible accessories, the operation of a computer virus of any kind,
exposure to abnormally corrosive conditions or entry by any insect, vermin or foreign object in the Product.
9.
Damage to the product or any part/s due to transportation or shifting is not covered by warranty.
10.
This warranty will automatically terminate on the expiry of the warranty period as specified above, even if LG product may not be in use for any
time during the warranty period for any reason.
11. Only courts in state of Delhi shall have the jurisdiction for settling any claims, disputes arising under the warranty.
MODEL NO. :
DATE OF PURCHASE :
CUSTOMER NAME & ADDRESS
TEL. :
Customer's Signature
This Card is valid only if it is filled in and stamped by our Authorised dealer on the date of purchase.
WARRANTY CARD
CUSTOMERS COPY
SERIAL NO. :
DEALER NAME & ADDRESS
TEL. :
Dealer's Signature
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