Resetting; Network; Customer Support; Open Source Software Notice - LG SP520 Owner's Manual

Resetting

Symptom
You can reset the unit as
follows.

Network

Symptom
Streaming video services (such as
YouTube™, etc.) are often stopped
or "buffer" during playback.
Shared folder or files from your
PC or a media server are not
displayed on the device list.
Cannot connect the unit to the
access point or wireless LAN
router.
Access point is not displayed on
the "Access point name" list.

Customer support

You can update the Unit using the latest software to enhance the products operation and/or add new
features. To obtain the latest software for this unit (if updates have been made), please visit
http://www.lg.com/global/support/ or contact LG Electronics customer care center.

Open source software notice

To obtain the corresponding source code under GPL, LGPL and other open source licenses, please visit
http://opensource.lge.com. All referred license terms, warranty disclaimers and copyright notices are
available to download with the source code.
Cause & Solution
y Press RESET button on the unit. This will force the unit to power off.
y Unplug the power cord, wait at least five seconds, and then plug it in
again.
Cause & Solution
y Your broadband service speed may not be fast enough to stream
video services. Contact your Internet Service Provider (ISP) and
increase the broadband speed is recommended.
y The fire wall or anti-virus software on your media server is running.
Turn off the fire wall or anti-virus software running on your PC or
media server.
y The unit is not connected to the local area network that your PC or
the media server are connected.
y The wireless communication may be interrupted from household
devices that are using radio frequencies. Move the unit away from
them.
y The access point or wireless LAN router may not broadcast its SSID.
Set your access point to broadcast its SSID through your computer.
y Your network device such as access point may not set with
available frequency range and channel that this unit can support.
Try setting the frequency range and channel on the network
device setting.
Troubleshooting 37
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