LG MP500-B Series Owner's Manual

LG MP500-B Series Owner's Manual

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OWNER'S MANUAL
DIGITAL
SIGNAGE
MEDIA
PLAYER
(Hardware)
Please read this manual carefully before operating
the product and retain it for future reference.
MP500-A***
MP500-B***
MP500-F***
http://partner.lge.com
www.lg.com

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Summary of Contents for LG MP500-B Series

  • Page 1 OWNER’S MANUAL DIGITAL SIGNAGE MEDIA PLAYER (Hardware) Please read this manual carefully before operating the product and retain it for future reference. MP500-A*** MP500-B*** MP500-F*** http://partner.lge.com www.lg.com...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Licenses ..................4 Replacing Flash Memory Battery ..........4 MP500-A*** / MP500-B*** Specifications ................5 General Specifications ....................5 Multi I/O Port ......................... 5 Operational Specifications .................... 6 Included in the Box ..............7 Basic Components ......................7 Optional Items ....................... 7 Connections ................8 Front Panel ........................
  • Page 3 Connection to Multiple Monitors .................. 39 Limitations of Microsoft Windows Embedded Standard ...41 Frequently Asked Questions (FAQs) ........41 Unified Codecs .................42 Network Setting ................42 Attention ● LG Electronics does not guarantee the service of the OS not included in the purchase of the product.
  • Page 4: Licenses

    The flash memory battery is a consumable part. Flash Memory Battery Attention ● When you change the flash memory battery, it is recommended that you seek assistance from the LG Electronics Service Center. ● Using a non-standard battery may cause a malfunction.
  • Page 5: Mp500-A*** / Mp500-B

    MP500-A*** / MP500-B*** Specifications Attention ● Product specifications may change without prior notice to improve performance. General Specifications Dimensions 260 mm (W) x 40.1 mm (H) x 275.9 mm (D) (only Set) Weight 2.08 Kg (only Set) Intel Celeron™ Processor P4500 (2M Cache, 1.86 GHz) ®...
  • Page 6: Operational Specifications

    Operational Specifications DP: 2560 x 1600 60 Hz Maximum Resolution HDMI: 1920 x 1200 60 Hz Resolution Recommended 1920 x 1080 60 Hz Resolution Power Power Rating 100-240 V~ 50/60 Hz 1.3 A Video Sync (H/V) Max Mode Active ≤ 50 W Operating Condition Deep Sleep Mode ≤...
  • Page 7: Included In The Box

    Note ● SuperSign software and manual. - Downloading from the LG Electronics website. - Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model. (Depending on the model, this feature may not be supported.) Optional Items The following items are supported by the MP500, but are not provided with the product.
  • Page 8: Connections

    Connections Front Panel Back Panel Number Connection Description Power Cable In For the power cable. RS-232C Out For the RS-232C cable. Power Button Turns MP500 on. LINE-OUT Connector For a LINE-OUT cable for analog audio transfer. For USB-type devices, including memory, hard disk, CD-ROM, key- USB In board, and mouse.
  • Page 9: How To Install On Monitor

    ● Fixing the product with non-standard screws may cause damage or the product to fall down. LG Electronics is not liable for any accidents relating to the use of non-standard screws. ● Do not over tighten the screws as this may cause damage to the product and void your warranty.
  • Page 10: Wx50Mf Model

    ● Attaching the product with non-standard screws may cause damage or the product to fall down. LG Electronics is not liable for any accidents relating to the use of non-standard screws. ● Do not over tighten the screws as this may cause damage to the product and void your warranty.
  • Page 11: How To Install The Guide Bracket

    How to Install the Guide Bracket Make sure to match the numbers carved on the Attach the guide bracket to the back of your moni- guide bracket and the numbers on the back cover tor. (3 or 4 screws are required depending on the when assembling the guide bracket.
  • Page 12 Assemble the MP500-A/B*** to the guide bracket with the fixing screws. <Model that requires 3 fixing screws for assembling <Model that requires 3 fixing screws for assembling the guide bracket> the guide bracket> Attach the MP500-A/B*** to the guide bracket with 3 fixing screws.
  • Page 13: In/Out Cable Connection

    ● In order to directly connect the monitor to the MP500, its SET ID must be set to 1. ● To use SuperSign Manager, the monitor that will be connected to a MP500 must support the LG RS-232C protocol. A monitor supporting the LG RS-232C protocol can be controlled the monitor functions, such as...
  • Page 14: Connecting A Monitor With An Hdmi Cable

    Connecting a Monitor with an HDMI Cable HDMI connections allow digital video and audio signals to be transferred with one cable. HDMI cable connections do not require an additional audio in cable. Note ● Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
  • Page 15 Connect MP500 (OUT) to the monitor (IN) with an RS-232C cable. Connect a LAN cable to MP500.
  • Page 16: Connecting/Disconnecting Hdmi Audio Device In Windows

    Connecting/Disconnecting HDMI Audio Device in Windows Connecting HDMI Audio Device Move to the desktop of the monitor connected to the MP500. Click the button in the lower left of the screen. Select Start > Control Panel > Sounds and Audio Devices > Audio. Select Play Sounds >...
  • Page 17: Connecting A Monitor With Dp Cable

    Connecting a Monitor with DP Cable Attention ● To enable DP connection, the monitor that will be connected to MP500 must support the DP input port. ● When connecting the DP (DisplayPort) cable, use the standard cable. Using a non-standard cable may cause a malfunction.
  • Page 18 Connect MP500 to the monitor (IN) with an RS-232C cable. Connect the MP500 to the monitor with a LINE-OUT cable. AUDIO AUDI AUDIO...
  • Page 19 Connect a LAN cable to MP500. Attention ● MP500 prioritizes video output in the following order: DP → HDMI. If you connect multiple cables simultaneously and turn the product on, video output is prioritized accordingly. ● When the product is turned on after cable connection or the operating system is completely booted, DP and HDMI video output start operating.
  • Page 20: Connection To Multiple Monitors

    Connection to Multiple Monitors Multiple monitors can be connected to a single MP500. (The maximum number of monitors connected varies depending on the monitor type.) You can set the tile mode by connecting multiple monitors. Connect the RS-232C Out port of the MP500 to the RS-232C In port of the first monitor (SET ID 1). Connect rest of the monitors using a RS-232C cable.
  • Page 21 MP500 respectively. ● The following monitors support the connection through the monitor docking port. **WS50, **LT55A (LG Electronics) **WX50MF (LG Electronics) ● Disconnect the power cord first before moving or installing the product. Otherwise, this may result in electric shock.
  • Page 22: Specifications

    MP500-F*** Specifications Attention ● Product specifications may change without prior notice to improve performance. General Specifications Dimensions 260 mm (W) x 40.1 mm (H) x 276.75 mm (D) (only Set) Weight 2.0 Kg (only Set) Intel Celeron™ N2930 Processor (2M Cache, 1.83/2.16 GHz) ®...
  • Page 23: Operational Specifications

    Operational Specifications Maximum Resolution DP: 1920 x 1080 @ 60 Hz Resolution Recommended 1920 x 1080 60 Hz Resolution Power Power Rating 100-240 V~ 50/60 Hz 1.3 A Video Wattage Max Mode Active ≤15W Operating Condition Deep Sleep Mode ≤1W (Set = Off) Operating Conditions 5 °c to 40 °c...
  • Page 24: Included In The Box

    Included in the Box Basic Components The MP500-F*** with the following components. Please check that these components have been included prior to installation. < Basic Components > Φ3 L6 x 4 EA Owner's Manual MP500-F*** Power Cable (fixing screws) / Cards <...
  • Page 25: Optional Items

    ● The DP to HDMI adapter does not provide the function of converting HDMI to DP. Note ● SuperSign software and manual. - Downloading from the LG Electronics website. - Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model. (Depending on the model, this feature may not be supported.)
  • Page 26: Connections

    Connections Front Panel Back Panel Number Connection Description Power Cable In For the power cable. RS-232C Out For the RS-232C cable. Power Button Turns MP500-F*** on. LINE-OUT Connector For a LINE-OUT cable for analog audio transfer. For USB-type devices, including memory, hard disk, CD-ROM, USB In keyboard, and mouse.
  • Page 27: How To Install On Monitor

    ● Fixing the product with non-standard screws may cause damage or the product to fall down. LG Electronics is not liable for any accidents relating to the use of non-standard screws. ● Do not over tighten the screws as this may cause damage to the product and void your warranty.
  • Page 28: Wx50Mf Model

    ● Attaching the product with non-standard screws may cause damage or the product to fall down. LG Electronics is not liable for any accidents relating to the use of non-standard screws. ● Do not over tighten the screws as this may cause damage to the product and void your warranty.
  • Page 29: How To Install The Guide Bracket

    How to Install the Guide Bracket Make sure to match the numbers carved on the Attach the guide bracket to the back of your moni- guide bracket and the numbers on the back cover tor. (3 or 4 screws are required depending on the when assembling the guide bracket.
  • Page 30 Assemble the MP500-F*** to the guide bracket with the fixing screws. <Model that requires 3 fixing screws for assembling <Model that requires 3 fixing screws for assembling the guide bracket> the guide bracket> Attach the MP500-F*** to the guide bracket with 3 fixing screws.
  • Page 31: In/Out Cable Connection

    ● In order to directly connect the monitor to the MP500-F***, its SET ID must be set to 1. ● To use SuperSign Manager, the monitor that will be connected to a MP500-F*** must support the LG RS-232C protocol. A monitor supporting the LG RS-232C protocol can be controlled the monitor func-...
  • Page 32: Connecting A Monitor With Dp Cable

    Connecting a Monitor with DP Cable Attention ● To enable DP connection, the monitor that will be connected to MP500-F*** must support the DP input port. ● When connecting the DP (DisplayPort) cable, use the standard cable. Using a non-standard cable may cause a malfunction.
  • Page 33 Connect MP500-F*** (OUT) to the monitor (IN) with an RS-232C cable. Connect a LAN cable to MP500-F***.
  • Page 34 Attention ● When the product is turned on after cable connection or the operating system is completely booted, DP video output starts operating. ● The product does not support a dual mode where DP can be switched either to HDMI or DVI. It is only for DP output.
  • Page 35: Connecting A Monitor With Dp To Hdmi Adapter

    Connecting a Monitor with DP to HDMI Adapter Note ● Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur. ● Recommended HDMI cable types -High-Speed HDMI /™...
  • Page 36 Connect the MP500-F*** to the monitor using the DP to HDMI adapter and the HDMI cable. Connect MP500-F*** (OUT) to the monitor (IN) with an RS-232C cable.
  • Page 37 Connect a LAN cable to MP500-F***. Attention ● The DP to HDMI adapter must be connected before the product is turned on or after the operat- ing system has completely loaded.
  • Page 38: Connecting/Disconnecting Dp Audio Device In Windows

    Connecting/Disconnecting DP Audio Device in Windows Connecting/Disconnecting DP Audio Device in Windows Embedded Standard 7 P Select Start > Control Panel > Hardware and Sound > Sound. Click the Play tap first. Right-click on the Intel Display Audio or 2 - Realtek High Definition ®...
  • Page 39: Connection To Multiple Monitors

    Connection to Multiple Monitors Multiple monitors can be connected to a single MP500-F***. (The maximum number of monitors connected varies depending on the monitor type.) You can set the tile mode by connecting multiple monitors. Connect the RS-232C Out port of the MP500-F*** to the RS-232C In port of the first monitor (SET ID 1). Connect rest of the monitors using a RS-232C cable.
  • Page 40 MP500-F*** respectively. ● The following monitors support the connection through the monitor docking port. **WS50, **LT55A (LG Electronics) **WX50MF (LG Electronics) ● Disconnect the power cord first before moving or installing the product. Otherwise, this may result in electric shock.
  • Page 41: Limitations Of Microsoft Windows Embedded Standard

    Limitations of Microsoft Windows Embedded Standard The following are potential errors that may occur due to internal limitations of Microsoft Windows Embedded Standard, which is the OS of Media Player. ● If you press Alt + Enter on the DOS window, text other than English may be shown corrupted. ●...
  • Page 42: Unified Codecs

    · http://www.free-codecs.com Note ● The websites above are not related to LG Electronics, and are subject to change. ● Visit their websites for details about the codec license. ● Make sure that a codec required to play the content you require is included in the download package before you install it.
  • Page 43 ● Use a standard LAN cable (CAT5 or higher with a RJ45 connector). ● LG Electronics is not responsible for the Internet disconnection due to problems with or malfunctions of other connected devices. LG Electronics is not liable for any problems related to the Internet connection.
  • Page 44 Supplier’s Declaration of Conformity Trade Name Responsible LG Electronics USA, Inc. Party Address 111 Sylvan Avenue, North Building, Englewood Cliffs, NJ 07632 E-mail lg.environmental@lge.com Make sure to read the Important Precautions before using the product. Keep the User’s Guide(CD) in an accessible WARNING - This is a class A product.

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