Russell Hobbs RHRETMM705 User Manual page 26

PROBLEM SOLVING
Potential solution
Problem Potential reason
By the very nature of how a microwave works, it 'excites' the
water molecules in the food it is heating, causing them to
move about and generate heat from within the food. Often
when the food heats up it reaches the point where steam is
released. Dependant on the food type being heated (and its
1. Food that is being
water content level), the length of time being heated for –
cooked and so the amount of steam generated – it is inevitable that
some of the steam will condense and form back into water
Condensation droplets within the microwave cavity. This can usually be
or excess found on the inner walls or most commonly on the back of
water the glass door. If not cleaned up, these droplets can start to
form small 'pools' of water.
Cooling vents allow the heat and steam to escape from the
microwave. These cannot be covered as it can cause
excessive water to settle inside the microwave or the
2. Cooling vents covered microwave to overheat.
The installation instructions in the instruction manual must be
followed or the warranty will be void.
If the microwave is within its warranty period, please contact
Paint damage/ customer services for further advice or take the microwave
Maintenance
peeling back to the retailer it was purchased from for a refund or
replacement
Due to the construction of microwaves and certain
'dangerous' components inside, the light bulb can only be
changed by a qualified service engineer.
Light not
Bulb not working
working
If the microwave is within its warranty period, please contact
customer services for further advice or take the microwave
back to the retailer it was purchased from for a refund or
replacement
Cooling vents allow the heat and steam to escape from the
microwave. These cannot be covered as it can cause
excessive water to settle inside the microwave or the
Over heating Cooling vents covered
microwave to overheat.
The installation instructions in the manual must be followed
or the warranty will be void.
Check that the glass turntable has been placed correctly on
1. Glass turntable fitted
the turntable and is not hitting the walls/doors of the
incorrectly
microwave during operation.
Too noisy
Check that the dishes/plates are the correct size for the
2. Dishes/plate are too
microwave and that they are not hitting the walls/door of
large for the microwave
microwave during operation.
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