Samsung NP500R5M-X0AHK User Manual
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Samsung NP500R5M-X0AHK User Manual

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  • Page 1 User Manual www.samsung.com...

  • Page 2: Table Of Contents

    Windows recovery statements function Turning the computer on Samsung Security WEEE symbol information and off Q&A Samsung Update Samsung package Take- Unlocking the screen Back program Online Support (S Service) Windows Samsung PC Help Appendix (Self-help application) Samsung PC Cleaner...

  • Page 3: Getting Started

    • T his user manual is specially designed to detail the computer’s change without prior notice. For the latest version of the functions and features. manual, refer to the Samsung website, www.samsung.com. • T he user manual supplied with the computer may vary depending on the model.
  • Page 4 Getting started Instructional icons and expressions Copyright Copyright © 2016 Samsung Electronics Warning: situations that could cause injury to yourself or others This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated,...
  • Page 5 Getting started • H DMI, the HDMI logo, and Trademarks the term High Definition • S amsung and the Samsung logo are trademarks or registered Multimedia Interface are trademarks of Samsung Electronics. trademarks or registered • I ntel and Core are trademarks or registered trademarks of the trademarks of HDMI Licensing LLC.
  • Page 6 Getting started Data precautions Product capacity representation Samsung Electronics shall not be liable for any data loss. Please Storage capacity representation take care to avoid losing any important data and back up your data to prevent any such data loss.

  • Page 7: Layout

    Getting started Layout Front view • F eatures or options may differ depending on the model. ► For 13.3 inch models • T he items marked as optional may not be provided or may be provided in different locations. •...
  • Page 8 Getting started ► For 15.6 inch models Number/Name Description Microphone • Y ou can use the built-in (optional) microphone. • U sing this camera, you can take Camera (optional) still pictures and record video. • T he screen’s images are displayed here.
  • Page 9 Getting started Right view ► For 13.3 inch models ► For 15.6 inch models Number/Name Description Number/Name Description Memory card slot Memory card slot • I nsert a memory card into the slot. • I nsert a memory card into the slot. •...
  • Page 10 Getting started Left view ► For 13.3 inch models ► For 15.6 inch models Number/Name Description Number/Name Description • T his jack connects to the AC • T his jack connects to the AC DC jack adapter to supply power to the DC jack adapter to supply power to the computer.
  • Page 11 Getting started Bottom view ► For 13.3 inch models ► For 15.6 inch models Number/Name Description • T he internal heat of the computer is emitted through these holes. • I f the vents are blocked the Fan vents computer may overheat.

  • Page 12: Turning The Computer On And Off

    Open the LCD panel. Set the device not to automatically turn on the computer when the LCD panel is opened. 1. Select the Start button ( ) → Samsung Settings. 2. Select System → Auto booting → OFF.
  • Page 13 Getting started Turning the computer off About Windows Activation When you turn the computer on for the first time, the Windows Select the Start button ( ). activation screen appears. Follow the activation procedures according to the instructions on → Shut down. Select the screen to use the computer.

  • Page 14: Unlocking The Screen

    Getting started Unlocking the screen Windows To unlock the lock screen, do one of the following: Microsoft Windows is an operating system that is used to control a computer. • M ouse: Click the lock screen. • I mages and available features may differ depending on •...
  • Page 15 Getting started Using a multi desktop Deleting a desktop Multi desktop allows you to work on various tasks at the same Select on the taskbar. time via multiple desktops. You can use different desktops for various purposes. Move the cursor over the desktop icon you want to delete. Then, select in the upper-right corner of the icon.
  • Page 16 Getting started • Y ou can enable or disable push notifications for Action Center applications. You can also set personalized hot keys to The Windows 10 action center allows you to receive system appear in the action center by selecting the notifications, such as updates, and push notifications, such as Start button ( ) →...

  • Page 17: Basics

    Basics Keyboard Enter text or access computer functions with the keyboard. • I mages and available features may differ depending on the model and operating system. • T he keyboard layout may differ depending on the country. Using hot keys •...
  • Page 18 Fn + • R ight-click: Perform the right-click function. • M ute: Mute or unmute the audio. If the hot keys do not work properly, install the Samsung • V olume Control: Adjust the volume level. Settings application.

  • Page 19: Touchpad

    Basics Touchpad Clicking Tap the touchpad or press the left touchpad button. Use the touchpad to move the cursor or select an item. The left and right buttons of the touchpad act the same as the left and right buttons of a mouse. •...
  • Page 20 Basics Gesture functions Right-clicking This function enables right-clicking. Swiping To right-click an item, press the right touchpad button. To scroll up, down, left or right to a desired location, swipe with two fingers on the touchpad. Click Dragging To move an icon or an app tile to a desired location, press and hold it and then drag it to the target position with the left touchpad button pressed.
  • Page 21 Basics Configuring touchpad gestures Pinching To zoom in, spread two fingers apart while viewing a website, Configure touchpad gestures to use the touchpad more efficiently. map, or image. Pinch to zoom out. Select the Start button ( ) → → Devices → Touchpad → desired options.

  • Page 22: Memory Card

    Basics Memory card ► For 15.6 inch models Abbreviation Description Use a memory card to transfer data to other devices, such as digital cameras or MP3 players. Memory cards are sold separately. • S ecure Digital Purchase a memory card with the necessary capacity for the •...
  • Page 23 Basics Inserting a memory card Select the pop-up message to open the memory card folder. If a pop-up message appears, select the corresponding If a dummy card is inserted in the memory card slot, remove it. window → Continue without scanning. Insert a memory card into the memory card slot in the Select Open folder to view files.
  • Page 24 Basics • T o use a memory card to exchange data with a digital Formatting a memory card device, such as a digital camera, formatting the data Format the memory card to remove all data or before using it for with the digital device is recommended.

  • Page 25: External Display

    Basics External display Connecting to a display Connecting the computer to an external display device can be Connect the HDMI cable to the corresponding port of the useful for presentations or when watching a movie. The cables computer. required to connect an external display are sold separately. The computer supports HDMI cables.
  • Page 26 Basics Connect the power cord to the external display. Select a mode. PC screen only Turn on the display and change its display mode to one that supports an external input. Show the screen on the computer monitor only. Duplicate Press and hold the Fn key and press the F4 key.

  • Page 27: Wired Lan (For 15.6 Inch Models)

    Basics Wired LAN (For 15.6 inch models) Wired LAN To access the Internet at home, set up an account with an Internet Connect a LAN cable to the LAN port on the computer. service provider (ISP). To purchase Internet service and a modem, contact a local ISP.
  • Page 28 Basics Select Internet Protocol Version 4 (TCP/IPv4) from the Configure the IP settings. list below This connection uses the following items → • W hen using DHCP, select Obtain an IP address Properties. automatically. • T he Network Component name may differ depending on •...
  • Page 29 Basics Wake on LAN (WOL) feature Restart the computer. • I f the computer wakes up from sleep mode inadvertently, Activate the system remotely from sleep mode when a signal, disable the Wake on LAN feature. such as a magic packet command, is received via a wired LAN. •...

  • Page 30: Wireless Lan

    Basics Wireless LAN Connecting to a Wi-Fi network Connect the computer to a wireless network to use the Internet. On the taskbar, select The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is optional.
  • Page 31 Basics Deactivating the Wi-Fi feature Select a network from the list of detected wireless networks and select Connect automatically → Connect. When you are not using the Wi-Fi feature, turn it off to save battery power. Select on the taskbar. Select the connected network name to turn it off.

  • Page 32: Using The Security Slot

    Basics Using the security slot You can secure the computer by connecting a lock and cable to the security slot. Tie the lock and cable to a fixed object and install the other end of the cable to the security slot. To use this feature, you must purchase a lock and cable (sold separately).

  • Page 33: Applications

    • S ome applications may not be supported depending on the model. • A pplications that are provided by Samsung can be installed from Samsung Update. • T hird-party software related services...

  • Page 34: Samsung Settings

    Display and the application version. • S et sound settings. Audio Select the Start button ( ) → Samsung Settings. • M anage the quick settings displayed Quick settings on the taskbar. Select an option to configure the corresponding function.

  • Page 35: Samsung Security

    Setting the privacy folder feature. Select the Start button ( ) → Samsung → Samsung • F eatures may differ depending on the model and the Security. application version.
  • Page 36 When you work with your private information or open a window you wish to keep private, create a secret window to prevent an Select the Start button ( ) → Samsung → Samsung Security → invasion of your privacy. Block Recording and then select the switch to turn on the block recording feature.

  • Page 37: Samsung Update

    Samsung Update Select Update all. Or, select Install or Update of the item to be updated. Install and update Samsung applications and drivers on the The items will be updated. computer easily and conveniently. This application enables the user to search for or download the BIOS, drivers, and applications over the Internet.

  • Page 38: Online Support (S Service)

    A service associate can resolve any problems you have with your computer using the online chat and remote control program. You Online Support (S Service) can receive the help when you are having trouble using Samsung software. You can access the online service for free for a certain period of time after purchasing your computer.

  • Page 39: Samsung Pc Help (Self-Help Application)

    On the Samsung PC Help main screen, select the desired Samsung computers from a smartphone. menu. Watch the Samsung PC Help videos to become familiar with new • Y ou may incur additional charges when you access functions or to find solutions to problems.

  • Page 40: Samsung Pc Cleaner

    Samsung PC Cleaner You can check the apps, services, and disk usage information of your computer with Samsung PC Cleaner. It also maintains the system performance by removing unnecessary programs and files. Select the Start button ( ) → Samsung PC Cleaner.

  • Page 41: Settings & Upgrade

    Settings & Upgrade Controlling brightness using the taskbar → On the taskbar, select . You can adjust the level of brightness. LCD brightness Adjust the LCD brightness to reduce eye strain and save power. Controlling brightness using the keyboard • T o dim the LCD screen, press and hold the Fn key and press the F2 key.
  • Page 42 • S tandard: Appropriate for normal environments and convenient for most situations. Select the Start button ( ) → Samsung Settings. • P hoto Editing: Appropriate for viewing photos. • R eading: Appropriate for reading documents.

  • Page 43: Volume

    Settings & Upgrade Volume • T o mute or unmute the volume, press and hold the Fn key and press the F6 key. Adjust the system volume or sound volume when playing music or video. Controlling volume using the keyboard •...

  • Page 44: Bios (Setup Utility)

    Define a boot password, change the boot priority, or configure the Turn on the computer. installed chipsets. Before the Samsung logo appears, press the F2 key several • I ncorrect settings may cause the system to malfunction times. or crash.
  • Page 45 Settings & Upgrade The BIOS screen Number Name • S etup items The BIOS setup screen appears as shown below. • S etup tools You can change BIOS settings using the keyboard or mouse. – Help: View the help for BIOS set up. –...
  • Page 46 • I f you forget the Supervisor Password or HDD setup. Password, request assistance from the Samsung • U ser Password (low security level): This password is required Service Center. In this case, a service fee will be charged.
  • Page 47 Setup Notice window, select Ok to Then, press the F2 key several times before the Samsung logo complete the setup. appears to enter the BIOS setup screen.
  • Page 48 Removing a password Change the boot priority from the BIOS setup. Turn on the computer. Turn on the computer. Before the Samsung logo appears, press the F2 key several times. Before the Samsung logo appears, press the F2 key several times.
  • Page 49 Settings & Upgrade Using the Battery Calibration Function Select Advanced → Smart Battery Calibration. When charging/discharging the battery repeatedly for a short time only, the battery usage time may be reduced by the difference between the actual battery charge and the remaining Touch Pad Mouse charge display.

  • Page 50: Battery

    The battery is not user-serviceable or user-replaceable. • T o safely remove or replace the battery, take the device to a Samsung Service Center. You will be charged for this service. • Y ou can use the computer while it is charging, but the battery charging time may increase.
  • Page 51 Settings & Upgrade Battery status When the battery is fully charged, the operating status LED turns green. Disconnect the AC adapter from the computer. Move the cursor over the battery icon on the taskbar to view the current battery charge. Viewing the current battery charge when the computer is turned off Connect or disconnect the AC adapter from the computer to view...
  • Page 52 Instruction messages related to battery life are displayed Checking battery life instruction messages properly when the Samsung Settings application is When the battery has expired, an instruction message may appear installed on your computer. The messages may vary on the screen.

  • Page 53: Troubleshooting

    Troubleshooting • T he Samsung Recovery application may not be provided in models with less than 64 GB of storage. For models with less than 64 GB of storage, recover the computer to the factory default settings by reinstalling Windows.
  • Page 54 Backing up data. When the computer starts Windows: Select the Start button ( ) → Samsung Recovery. When the computer does not start Windows: Turn on the computer and press the F4 key several times before the Samsung logo appears.
  • Page 55 Backing up user data You can back up data files and folders. Select the Start button ( ) → Samsung Recovery → Back up computer. Turn on the computer and press the F4 key several times.
  • Page 56 When backing up to an external storage device, connect the device to the computer. Select the Start button ( ) → Samsung Recovery. Follow the on-screen instructions to complete data recovery.
  • Page 57 Purchase an external hard drive connector separately to connect the new drive to the computer. Connect the new drive to the computer with an external hard drive connector. Select the Start button ( ) → Samsung Recovery. Select Create a factory state disk or Create a disk copy.

  • Page 58: Windows Recovery Function

    Troubleshooting Windows recovery function Q&A If the Samsung Recovery application is not supported by the When experiencing problems with the computer, try these computer, reinstall Windows using the recovery function of solutions. Windows. Windows Reinstalling Windows will erase all data saved on the computer.
  • Page 59 Turn on the computer. The computer has an additional partition for restoring data or saving backup files (only for models with the Samsung Recovery Before the Samsung logo appears, press the F2 key several application). This partition is called a Recovery Area and it times.
  • Page 60 Samsung Recovery application uses a hidden area of 5–20 GB of the HDD to save the recovery image, and that hidden area is not counted towards the total size available to Windows. The size of the Samsung Recovery application varies by model.
  • Page 61 When recording protect mode is activated, the camera and microphone will not work. Select the Start button ( ) → Samsung → Samsung Security → Block Recording and tap the switch to turn the features off. The computer does not turn on automatically when the LCD panel is opened.

  • Page 62: Appendix

    Product specifications • T he Storage device capacity of a computer in which Samsung Recovery is installed, is smaller than the The system specifications may differ depending on the derived product specification. model. For detailed system specifications, refer to the product •...

  • Page 63: Ergonomic Tips

    Appendix Ergonomic tips • U se an adjustable chair with firm, comfortable support. • A djust the height of your chair so that thighs are horizontal to Maintaining the proper posture during computer use is very the floor and feet are flat on the floor. important to prevent physical injury.
  • Page 64 Appendix Arms and hands • W hen using the keyboard and touchpad, the shoulders should be relaxed. The upper arm and forearm should form an angle that is slightly greater than a right angle, with the wrist and hand in almost a straight line. •...
  • Page 65 Appendix Eye position and display illumination Hearing and volume control VOLUME Check your volume! • E nsure that the volume is not too loud before using the headset or earpiece. Excessive exposure to loud sounds can • P osition the screen at least 50 cm away from your eyes. cause hearing damage.
  • Page 66 Appendix Operating conditions • I f anyone related to you has experienced seizures or blackouts while using a similar product, consult a physician before using • T ake at least a 10 minute break every hour. the computer. •...

  • Page 67: Powering Your Device

    Appendix Powering your device • Y ou must insert the power plug when the power indicator light (LED) is lit green. If the plug is connected properly, the power indicator light remains green. Charging the battery on an airplane Otherwise, the power indicator light turns off.
  • Page 68 Appendix Using an auto adapter Using an airplane charging converter When a 12 VDC power supply is available a cigarette lighter socket Depending on the type of airplane you are traveling on, use the will be provided. Use the optional auto adapter to use the 12 VDC auto adapter and charging converter.

  • Page 69: Safety Precautions

    • D o not use a damaged power cord. computer. • D o not overload a multi-outlet or an extension cord beyond • S ince this is commonly applied to Samsung Computers, the specified voltage/current capacity. some pictures may differ from actual products.
  • Page 70 If water or other substances enters the product, disconnect your product or cause the computer to malfunction. They may the power cable and contact a Samsung Service Center. For also cause a fire or cause the battery to explode. notebook computers that are supplied with an optional •...
  • Page 71 Appendix Replace a run-down battery with a new, Samsung-approved Usage related battery. Do not use the computer on heated floors or electric pads, or Dispose of worn-out batteries properly. on beds, blankets, or cushions that block the ventilation of the •...
  • Page 72 If the computer is dropped or broken, disconnect the power shock or fire. cord and contact a Samsung Service Center. For notebook computers that are supplied with an optional removable When using the computer on its side, ensure the vents are clear battery, disconnect the battery.
  • Page 73 Appendix Do not place or use the computer on slanted or vibrating Usage related surfaces. Do not use the pen for unintended purposes, such as poking Failure to do so may result in computer malfunction or damage. the body like eyes or ears and do not put it in your mouth. Doing so may result in physical injury.
  • Page 74 Make sure to use the disconnect the power plug from the wall outlet and contact a emergency disc eject method only when the Optical Disc Drive Samsung Service Center immediately. For notebook computers has stopped. that are supplied with an optional removable battery, There is a danger of injury.
  • Page 75 Broken glass or acrylic could cause injury to your hands and face. • T o minimize possible interference with a pacemaker, use your Take the device to a Samsung Service Center to have it repaired. computer only on the side of your body that is opposite the pacemaker.
  • Page 76 Never disassemble or repair the product by yourself. Take care when touching the product or parts. There is a danger of accident. Use authorized Samsung Service The computer may be damaged or you may be injured. Center.
  • Page 77 Appendix Storage and movement related Cautions on preventing data loss (hard disk management) Do not store the computer in an enclosed space, such as a computer bag, while it is running. Take care not to damage the data on a storage device. Failure to do so may result in fire.
  • Page 78 Samsung’s quality standards for bad pixels are as follows: • B right dot: 2 or fewer • B lack dot: 4 or fewer •...

  • Page 79: Important Safety Information

    Appendix Important safety information • E nsure that the electrical outlet to power the equipment is easily accessible in case of fire or short circuit. • I f the computer has a voltage selector switch, make sure that Safety instructions the switch is in the proper position for your area.
  • Page 80 Care during use • U nplug the system from the wall outlet and contact a Samsung Service Center if: • D o not walk on the power cord or allow anything to rest on it. – The power cord or plug is damaged.
  • Page 81 Appendix Operating instructions When installing and operating devices please refer to safety requirements in the user manual. Devices can be used only with the equipment specified in the technical specifications of the devices. If any smell of burning or smoke is detected from the computer the unit should be switched off and the battery removed.

  • Page 82: Replacement Parts And Accessories

    Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Use only replacement parts and accessories recommended by Contact the Samsung Service Center for information on how to manufacturer. dispose of batteries that you cannot use or recharge any longer.
  • Page 83 Appendix Laser safety Power cord requirements All systems equipped with CD or DVD drives comply with the The power cord set (all plug, cable and AC adapter plug) you appropriate safety standards, including IEC 60825-1. The laser received with your computer meets the requirements for use in devices in these components are classified as “Class 1 Laser the country where you purchased your equipment.

  • Page 84: Regulatory Compliance Statements

    Appendix Regulatory compliance The RF field strength of the wireless device or devices that may be embedded in the notebook are well below all international statements RF exposure limits as known at this time. Because the wireless devices (which may be embedded into the notebook) emit less energy than is allowed in radio frequency safety standards and Wireless guidance recommendations, manufacturer believes these devices are safe...
  • Page 85 Appendix • R adio frequency wireless communication can interfere • E very country has different restrictions on the use of with equipment on commercial aircraft. Current wireless devices. Since your system is equipped with aviation regulations require wireless devices to be a wireless device, when traveling between countries turned off while traveling in an airplane.
  • Page 86 Appendix United States of America Explosive Device Proximity Warning Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in USA and Canada Safety Requirements and Notices an explosive environment unless the device has been Do not touch or move antenna while the unit is transmitting or modified to be qualified for such use.
  • Page 87 Appendix The Part 15 radio device operates on a non-interference This equipment has been tested and found to comply basis with other devices operating at this frequency. Any with the limits for a Class B digital device pursuant to Part changes or modification to said product not expressly 15 of the FCC Rules.
  • Page 88 Appendix Intentional emitter per FCC Part 15 If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user (If fitted with 2.4 G band or 5 G band) may find the following booklet helpful: “Something About Low power, Radio LAN type devices (radio frequency (RF) wireless Interference.
  • Page 89 Appendix Health and safety information Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including Exposure to Radio Frequency (RF) Signals interference that may cause undesired operation of the device.
  • Page 90 For body worn operation, this model meets the FCC RF exposure For corresponding model only guidelines when used with Samsung accessory designated for this The Specific Absorption Rate (SAR) is a measure of the rate of product. Non-compliance with the above restrictions may result in absorption of RF energy by the human body expressed in units violation of FCC RF exposure guidelines.
  • Page 91 Appendix Canada The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met. To reduce potential radio interference to other users, the Unintentional emitter per ICES-003 antenna type and its gain should be so chosen that the equivalent This digital apparatus does not exceed the Class B limits for radio isotropically radiated power (EIRP) is not more than that required noise emissions from digital apparatus as set out in the radio...
  • Page 92 Appendix When using IEEE 802.11a wireless LAN, this product is restricted to The power output of the wireless device (or devices), which may indoor use due to its operation in the 5.15 to 5.25 GHz frequency be embedded in your notebook, is well below the RF exposure range.
  • Page 93 Este produto esta homologado pela ANATEL, de acordo com Province, Vietnam os procedimentos regulamentados pela Resolucao 242/2000, e For the web or the phone number of the Samsung Service Center, atende aos requisitos tecnicos aplicados. see the Warranty or contact the retailer where you purchased your Este equipamento opera em caráter secundário, isto é, não...

  • Page 94: Weee Symbol Information

    This marking on the product, accessories or literature indicates For information on Samsung’s environmental commitments that the product and its electronic accessories (for example, and product specific regulatory obligations e.g. REACH visit: charger, headset, USB cable) should not be disposed of with other samsung.com/uk/aboutsamsung/samsungelectronics/...
  • Page 95 Hg, Cd or Pb indicate that the battery To find the nearest recycling location, go to our website: contains mercury, cadmium or lead above the reference levels www.samsung.com/recyclingdirect in EC Directive 2006/66. If batteries are not properly disposed or call, (877) 278-0799.

  • Page 96: Samsung Package Take-Back Program

    Appendix Samsung package Take-Back program In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. Simply call the following number for the locations nearest you. CRT Processing, LLC (877) 278-0799 Kathy Severson – Logistics contact Dispose unwanted electronics through an approved recycler.
  • Page 97 Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is subject to change without prior notice. www.samsung.com English. 08/2017. Rev. 3.3...

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