Sound Issues; Hdmi Connection Issues; Computer Connection Issues; Contact Us - Philips 22PFT54 3 Series User Manual

Sound issues

There is a picture but the sound quality is
poor:
Note
•
If no audio signal is detected, the TV will automatically
switch the audio output off - this does not indicate a
malfunction.
•
Check that all cables are connected
properly.
•
Check that the volume is not set to 0.
•
Check that the sound is not muted.
• Check that the sound settings are set
correctly.
There is a picture, but sound only comes from
one speaker:
•
Check that the sound balance is set to the
centre.

HDMI connection issues

There are problems with HDMI devices:
•
Note that HDCP (High-bandwidth Digital
Content Protection) support can delay the
time taken for a TV to display content from
an HDMI device.
•
If the TV does not recognise the HDMI
device and no picture is displayed, try
switching the source from one device to
another and back again.
• If there are intermittent sound disruptions,
check that the HDMI device output
settings are correct.
•
If you use an HDMI-to-DVI adapter or
cable, check whether the audio cable that
comes with the product is connected to
AUDIO (mini-jack only).
EN
22

Computer connection issues

The computer display on the TV is not stable:
•
Check that your PC is using the supported
resolution and refresh rate.
•
Set the TV picture format to unscaled.

Contact us

If you are unable to resolve your problem,
please refer to the FAQs for this model at:
www.philips.com/support.
If the problem remains unresolved after this,
contact your local Philips Customer Service
Centre.
Caution
•
Do not attempt to repair the TV yourself. This may
cause severe injury, irreparable damage to the TV or
void your warranty.
Note
•
Make a note of your TV model and serial number
before contacting the Philips Customer Service Centre.
These numbers are printed on the back/bottom of the
TV and on the packaging.