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The Victor Manufacturing Ltd warranty does not affect any legal rights you have against
the person who supplied your Victor Manufacturing Ltd goods or any other legal right
against Victor Manufacturing Ltd under the laws of the United Kingdom – it is an addition
to those rights.
All goods sold by Victor Manufacturing Ltd are subject to the Company's standard
conditions of sale, a copy of which is available upon request.
Where the goods and components supplied by Victor Manufacturing Ltd are of the
company's design and manufacture, Victor Manufacturing Ltd will make good any
defects in those goods provided Victor Manufacturing Ltd liability will be limited to the
following:
It is the purchaser's responsibility to prove that the unit is under warranty, e.g. receipt of
purchase, invoice number, serial number, etc.
Damaged in transit claims must be reported in writing to the company within 3 days of
receipt for your claim to be validated. Damaged goods will not be replaced or repaired
if they have been used.
Victor Manufacturing Ltd must authorise all warranty repairs prior to the commencement
of work. Work carried out on goods prior to authorisation will not be covered nor will any
resultant damage.
All warranty will be immediately invalidated if in reasonable opinion of Victor
Manufacturing Ltd, unauthorised repairs or modifications have been made to the goods,
in the case of accident, misuse, or damage caused by improper installation and altered
or missing serial numbers. Victor Manufacturing Ltd will not provide warranty repairs if in
our opinion the problem resulted from externally caused damage, use outside the goods
specification, faults caused by inexperienced or non-approved repairers. All warranty
will be immediately invalidated if installation of equipment is not in accordance with
Victor Manufacturing Ltd installation instructions supplied.
Customer adjustments explained in the operating manual are not covered by Victor
Manufacturing Ltd on-site warranty.
Assistance can be received by contacting the
warranty desk.
The liability of Victor Manufacturing Ltd and its appointed engineers are limited to the
cost of repairs (parts and labour only) of the unit under warranty. Loss of food or other
damages caused by faulty goods are not covered by the warranty.
No fault found warranty calls and installation errors are not covered under Victor
Manufacturing Ltd warranty and will result in a charge being made for the callout and
on-site labour for our appointed engineer. The Victor Manufacturing Ltd warranty does
not cover the replacement of used consumables, or parts that require period adjustment
or lubrication, unless the part is faulty.
You must have evidence that routine maintenance has been carried out by a qualified
engineer in accordance with the instruction manual. This is of particular importance with
refrigerated and gas fuelled appliances.
Work made necessary by lack of routine
maintenance or cleaning is not covered by this warranty and will be chargeable.
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