Fault
The appliance is not
working.
The programme does
not start.
The door cannot
be opened.
The water is not drain-
ing.
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
You have not pressed
Press
.
▶
Door is not closed.
Close the door.
1.
Press
to start the programme.
2.
Childproof lock is activated.
→ "Deactivating the childproof lock", Page 42
▶
/
is activated.
Check whether
▶
→ "Buttons", Page 23
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
is activated.
Continue the programme by selecting Spin or
▶
Drain and pressing
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 40
▶
Water level is too high.
Start the Drain programme.
▶
Power failure.
Open the door using the emergency release.
▶
→ "Emergency release", Page 59
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
.
/
is activated.
.
Troubleshooting en
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