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Network
Symptom
BD-LIVE feature does not
work.
Customer Support
You can update the Player using the latest software to enhance the products operation and/or
add new features. To obtain the latest software for this player (if updates have been made),
please visit http://lgservice.com or contact LG Electronics customer care centre.
Cause & Solution
•
The connected USB storage may not have enough space.
Connect the USB storage with at least 1GB free space.
•
Ensure that the unit is correctly connected to the local area
network and can access the internet (see pages 20-22).
•
Your broadband speed may not be fast enough to use the
BD-LIVE features. Contact your Internet Service Provider (ISP)
and increase the broadband speed is recommended.
•
The [BD-LIVE connection] option in the [Setup] menu is set
to [Prohibited]. Set the option to [Permitted].
51
Troubleshooting
6
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