Contacting Support - Cisco Valet Plus Quick Reference Manual

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Support
If your computer can't connect to the Internet.
If your computer can't access the Internet, try the
following:
Check that the power cord on the Valet is connected
•
to a power outlet. If connected to a power strip, make
sure the power strip is turned on.
Check to make sure that the power light, Internet
•
lights, port lights and wireless lights are on.
Check that the Valet is connected to your DSL or cable
•
modem using a network cable.
Turn off your DSL or cable modem and your Valet, and
•
wait 30 seconds. Turn the modem on, wait 30 seconds,
and then turn on your Valet. Reboot your computer
and try to connect to the Internet again.
If your PC does not have a wireless network adapter,
•
we recommend the Valet Connector (Cisco AM10)

Contacting Support

Our award-winning support resources are available
24/7/365. As a Valet owner you can rest easy, knowing that
qualified technical support specialists are just a phone call
away. 877-500-8070 (United States only)
If you have Internet access you can get instant help from
our online tools. There you'll find step-by-step solutions to
common questions. Or, visit our online community forum
and chat with other Valet owners. Simply visit our support
website at www.ciscovalet.com/support. It's a great way
to get the answers you need without waiting on hold!
© 2010 Cisco Systems, Inc. All rights reserved. Cisco, the Cisco logo, and
Valet are trademarks or registered trademarks of Cisco Systems, Inc. and/
or its affiliates in the United States and certain other countries. All other
trademarks mentioned in this document or website are the property of
their respective owners. The use of the word partner does not imply a
partnership relationship between Cisco and any other company.
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