Troubleshooting - Canon SELPHY CP740 Printing Manual

Solutions for when you cannot print as expected, or think the printer is not
operating properly.
Power will not turn on...
Did you press and hold the power button until the start-up image displayed?
Check the compact power adapter, the main printer unit and the power cord to
ensure that they are correctly connected.
Cannot print...
Have you run out of ink sheets? SELPHY series printers cannot print any
more than the number of prints indicated on the color ink/paper
cassette packages. The starter ink cassette can be used to print 5 sheets.
Check that you are using the correct paper, paper cassette, and ink
cassette combination.
I have extra paper but the ink ran out...
Some ink may be consumed even if you don't print if you tug on the ink sheets
or needlessly turn the power on/off repeatedly. Also, the ink can be wasted if
you take out the ink cassette when the paper sheets run out during a multiple
print run. Remove the paper cassette and replenish the paper without removing
the ink cassette.
Cannot print cleanly...
Did you set paper specific to SELPHY CP series printers in the
cassette with the shiny side upward as required? If the ink
sheet becomes dusty, blow it clean with a blower brush or
similar device. If narrow stripes appear, remove the ink
cassette and slide the supplied cleaner in and out two or
three times to clean the interior of the printer.
Images will not appear even with a memory card
inserted...
Confirm that the memory card is inserted all the way into the correct slot. Also
confirm that the images conform to the Design rule for Camera File system.

Troubleshooting

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