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7 Maintenance and service
Tips about DHW tank temperature
▪ Use a weekly schedule for your normal domestic hot water needs
(only in scheduled mode).
▪ Program to heat up the DHW tank to a preset value (Storage
comfort = higher DHW tank temperature) during the night,
because then space heating demand is lower.
▪ If heating up the DHW tank once at night is not sufficient,
program to additionally heat up the DHW tank to a preset value
(Storage eco = lower DHW tank temperature) during the day.
▪ Make sure the desired DHW tank temperature is NOT too high.
Example: After installation, lower the DHW tank temperature daily
by 1°C and check if you still have enough hot water.
▪ Program to turn ON the domestic hot water pump only during
periods of the day when instant hot water is necessary. Example:
In the morning and evening.
7
Maintenance and service
7.1
Overview: Maintenance and
service
The installer has to perform a yearly maintenance. You can find the
contact/helpdesk number via the user interface.
As end user, you have to:
▪ Keep the area around the unit clean.
▪ Keep the user interface clean with a soft damp cloth. Do NOT use
any detergents.
▪ Regularly check if the water pressure indicated on the manometer
is above 1 bar.
Refrigerant
This product contains fluorinated greenhouse gases. Do NOT vent
gases into the atmosphere.
Refrigerant type: R410A
Global warming potential (GWP) value: 2087.5
NOTICE
In Europe, the greenhouse gas emissions of the total
refrigerant charge in the system (expressed as tonnes
CO
-equivalent) is used to determine the maintenance
2
intervals. Follow the applicable legislation.
Formula to calculate the greenhouse gas emissions:
GWP value of the refrigerant × Total refrigerant charge [in
kg] / 1000
Please contact your installer for more information.
7.2
To find the contact/helpdesk
number
Prerequisite: You switched the permission level to Advanced end
user.
1 Go to [6.3.2]:
> Information > Error handling > Contact/
helpdesk number.
8
Troubleshooting
8.1
Overview: Troubleshooting
If a malfunction occurs,
is displayed on the home pages. You can
press
to display more information about the malfunction.
User reference guide
22
For the symptoms listed below, you can try to solve the problem
yourself. For any other problem, contact your installer. You can find
the contact/helpdesk number via the user interface.
8.2
To check the error history
Prerequisite: Only available if
1 Go to [6.3.1]:
> Information > Error handling > Error history.
8.3
To check the warning history
Prerequisite: Only available if
1 Go to [6.3.1]:
> Information > Error handling > Warning
history.
8.4
Symptom: You are feeling too cold
(hot) in your living room
Possible cause
The desired room temperature is
too low (high).
The desired room temperature
cannot be reached.
8.5
Symptom: The water at the tap is
too cold
Possible cause
You ran out of domestic hot
water because of unusual high
consumption.
The desired DHW tank
temperature is too low.
EHBH04~16CBV + EHVH04~16S18+26CBV
is displayed on the home pages.
is displayed on the home pages.
Corrective action
Increase (decrease) the desired
room temperature.
If the problem recurs daily, do
one of the following:
▪ Increase (decrease) the room
temperature preset value.
▪ Adjust the room temperature
schedule.
Increase the desired leaving
water temperature in accordance
with the heat emitter type.
Corrective action
If you immediately need domestic
hot water, activate the DHW tank
booster mode. However, this
consumes extra energy.
If you can wait, overrule
(increase) the active or next
scheduled desired temperature
so that more hot water will be
produced exceptionally.
If the problems recurs daily, do
one of the following:
▪ Increase
the
DHW
tank
temperature preset value.
▪ Adjust
the
DHW
tank
temperature
schedule.
Example:
Program
additionally
heat
up
DHW tank to a preset value
(Storage eco = lower tank
temperature) during the day.
Daikin Altherma – Low temperature split
4P449972-1 – 2016.06
to
the
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