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1.5 Using the Unified Messaging Features
1.5 Using the Unified Messaging Features
1.5.1 What is the Unified Messaging system?
Introduction to the Unified Messaging system
Your Control Box can provide you with Unified Messaging system service. You can access the Unified
Messaging system from a telephone. As the owner of a mailbox, you can:
•
Send a message to one or more people.
•
Have the Unified Messaging system e-mail you when someone leaves you a message.
•
Be notified by the message waiting indication on your extension when new messages have been
recorded in your mailbox.
•
Many other useful messaging features.
•
Users who are assigned a mailbox in the Unified Messaging system are called subscribers.
•
Hospitality Mode:
If your service mode is set to "Hospitality Mode", available features such as listening to
messages, etc. may be limited according to the COS settings for your mailbox.
Before You Begin
In order to use the Unified Messaging system as a subscriber, you need to know the following information.
The System Manager can help you if you do not know this information.
•
The extension number that you should dial in order to access the Unified Messaging system.
•
Your mailbox number and extension number.
Prompts
Prompts are recorded voice guidance messages that help you set and use Unified Messaging system
features. Prompts also help callers when the system is handing their calls. Depending on how your Unified
Messaging system is programmed, subscribers and callers can select the language they prefer for system
prompts.
<Prompt example>
"To leave a message, press 1."
"Please leave a message at the tone."
"To end recording, hang up or press 1 for more features."
•
Not all prompts are described in each operation.
•
The prompts in each operation are not exactly the same as the actual prompts you will hear
from the Unified Messaging system.
1.5.2 Logging in to and Configuring Your Mailbox
–
Logging in to Your Mailbox
–
Common Service Commands and Navigation Commands
Logging in to Your Mailbox
In order to access Subscriber Services (to play messages, change mailbox settings, etc.), you must first log
in to your mailbox.
When logging in to your mailbox from your own extension, you do not need to enter any special commands
or your mailbox number.
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Operating Manual
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