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Symptom
Image is left on the
screen. (image retention)
On-screen display
Symptom
On-screen display does
not appear.
The model name does not
disappear from the
screen.
Remote control
Symptom
The remote control does
not work.
3D video images
Symptom
The video image does not
seem like 3D video
images.
Cause and Remedy
When high contrast non-moving images are displayed for a
long period of time, there may be some image retention on
the screen. This is only a temporary condition. Turning off
the power for a while will eliminate the retained image.
Cause and Remedy
Set "Status" on the Setup
Check if the ON/STANDBY indicator should light in green.
When the ON/STANDBY indicator blinks in green, the unit
is starting up. Wait until it stops blinking and remains lit in
green.
The display mode of the unit may be set at the time of
purchase. Consult with your local dealer or qualified Sony
personnel.
Cause and Remedy
Batteries could be weak. Replace them with new batteries.
Insert the batteries with the correct polarities.
If there is a fluorescent lamp near the remote control
detector, the unit may work improperly or inadvertently.
Confirm the position of the remote control detector on the
unit.
Set "IR Receiver" to "Front & Rear" on the Installation
menu.
Cause and Remedy
Check if the 3D glasses are turned on.
Make sure that the battery in the 3D glasses could be weak
or is sufficiently charged.
Set "2D-3D Display Sel." to "Auto" or "3D."
Check if the input signals are compatible 3D signals.
The 3D signals may not be input depending on the
specifications of the connected AV selector/AV amplifier/
external equipment. If the 3D signal is not input, confirm
the specifications and/or settings of the AV selector/AV
amplifier/external equipment.
When the viewing position is too far from the unit, the 3D
glasses may not be able to display the images properly.
The screen size is not appropriate. Set the zooming
magnification to low or watch the image from farther away
from the screen.
For details, see "Precautions for use" of "Using the 3D
Glasses."
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menu to "On."
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