Whirlpool  WTW5500XW Use And Care Manual page 14

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
If you experience
Washer not performing as expected (cont.)
Sand, pet hair, lint, etc.
on load after washing
Load is tangling
Not cleaning or
removing stains
Small amount of
water still in
dispenser after
cycle
14
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
Heavy sand, pet hair, lint, and
detergent or bleach residues
may require additional rinsing.
Washer not loaded as recommended.
Wash load not completely
covered in water.
Added more water to washer.
Washer not loaded properly.
Not using HE detergent or using too
much HE detergent.
Not using correct cycle for fabric type.
Not using dispensers.
Not washing like colors together.
Normal dispenser operation.
Add an Extra Rinse to the selected cycle.
See "Using Your Washer" section.
See "Cycle Guide" to match your load with the best cycle.
Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher speed
spin.
Load garments in loose heaps evenly around the washplate. Do
not load garments directly over the center of the washplate.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Washer senses load size and adds correct amount of water.
This is normal and necessary for clothes to move.
Do not add more water to washer. Adding water lifts the
garments off the washplate, resulting in less effective cleaning.
Washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the washplate. Do
not load garments directly over the center of the washplate.
Add only 1 or 2 additional garments after washer has started.
The suds from regular detergent can keep washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow manufacturer's directions
based on load size and soil level.
Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
If using Quick Wash cycle, wash only a few items.
Use Whites and Heavy Duty cycle for tough cleaning.
See "Cycle Guide" to match your load with the best cycle.
Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products directly onto load.
Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
It is normal for small amounts of water to remain in dispenser.
Solution