Samsung SyncMaster 730MP Manual page 51

2. Maintaining the Flat Panel Display Screen.
6. Symptoms and Recommended Actions
Clean with a soft cloth (cotton flannel) smoothly.
A monitor recreates visual signals received from the computer. Therefore, if there is trouble with the
computer or the video card, this can cause the monitor to become blank, have poor coloring, noise,
Video mode not supported, etc. In this case, first check the source of the problem, and then contact
a service center or your
1. Check if the power cord and the video cables are properly connected to the computer.
2. Check if the computer beeps more than 3 times when booting.
(If it does, request an after-service for the main board of the computer.)
3. If you installed a new video card or if you assembled the PC, check if you installed the adapter(video)
driver and the monitor driver.
4. Check if the scanning ratio of the video screen is set at 75Hz or 85Hz.
6. Symptoms and Recommended Actions
(Do not exceed 60Hz when using the maximum resolution.)
A monitor recreates visual signals received from the computer. Therefore, if there is trouble with the
5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove
computer or the video card, this can cause the monitor to become blank, have poor coloring, noise,
the Display Adapter at the "Control Panel, System, Device Administrator" and then reboot the
Video mode not supported, etc. In this case, first check the source of the problem, and then contact
computer to reinstall the adapter (video) driver.
a service center or your
1. Check if the power cord and the video cables are properly connected to the computer.
2. Check if the computer beeps more than 3 times when booting.
(If it does, request an after-service for the main board of the computer.)
The following table lists possible problems and their solutions. Before calling for service, check the
3. If you installed a new video card or if you assembled the PC, check if you installed the adapter(video)
information in this section to see if you can remedy any problems yourself. If you do need
driver and the monitor driver.
assistance, please call
4. Check if the scanning ratio of the video screen is set at 75Hz or 85Hz.
(Do not exceed 60Hz when using the maximum resolution.)
Installation | Screen | Audio
5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove
the Display Adapter at the "Control Panel, System, Device Administrator" and then reboot the
computer to reinstall the adapter (video) driver.
1. Problems related to Installation
Problems related to the monitor installation and their solutions are listed.
The following table lists possible problems and their solutions. Before calling for service, check the
information in this section to see if you can remedy any problems yourself. If you do need
Problems
assistance, please call,
It appears the PC does not
Installation | Screen | Audio
function normally.
1. Problems related to Installation
The monitor screen flickers.
Problems related to the monitor installation and their solutions are listed.
TV screen is blurred or shows
Problems
noise signals.
PC It appears the PC does not
Mode function normally.
TV signal is not received
The monitor screen flickers.
TV TV screen is blurred or
Mode shows noise signals.
2. Problems related to Screen
Problems related to the monitor screen and their solutions are listed.
TV signal is not received
Problems
Screen is blank and power
indicator is off
2. Problems related to Screen
"Check Signal Cable" message
Problems related to the monitor screen and their solutions are listed.
Problems
"Not Supported Mode" message
Screen is blank and power
indicator is off
Never use acetone, benzene or thinner.
dealer.
(They may cause flaws or deformation of the screen surface.)
The user will be required to pay costs and related expenses for
repair of damages caused by him/her.
dealer.
the phone number on the Information section or contact your
| Remote Control
the phone number on the Information section or contact your
Check if the Display Adapter Driver (VGA Driver) is properly
| Remote Control
installed.
(Refer to
Check if the signal cable between the computer and the
monitor is securely connected and tightened.
(Refer to
Check if the TV antenna connector is securely connected to
the external antenna.
(Refer to
Check "Channel system" and make sure you choose the
correct channel system.
(Refer to the
Select "Auto program" to configure the channel system
automatically. (Refer to the
Ensure that the power cord is firmly connected and the LCD
monitor is on.
(Refer to the
Ensure that the signal cable is firmly connected to the PC or
video sources.
(Refer to the
Ensure that the PC or video sources are turned on.
Check the maximum resolution and the frequency of the
video adapter.
Ensure that the power cord is firmly connected and the LCD
Compare these values with the data in the
monitor is on.
Modes
Solutions
Installing Driver)
Connecting to a Computer)
Solutions
Connecting to TV)
Check if the Display Adapter Driver (VGA Driver) is
properly installed.
(Refer to Installing Driver)
Channel System)
Check if the signal cable between the computer and
the monitor is securely connected and tightened.
Auto Program)
(Refer to Connecting to a
Check if the TV antenna connector is securely
connected to the external antenna.
(Refer to Connecting to TV)
Check "Channel system" and make sure you choose
the correct channel system.
(Refer to the Channel System)
Solutions
Select "Auto program" to configure the channel
system automatically. (Refer to the
Connecting the Monitor)
Connecting the Monitor)
Solutions
Chart.
dealer.
dealer.
Computer)
Auto Program)
Preset Timing