Support Menu; Self Diagnosis; Software Upgrade; Contact Samsung - Samsung SyncMaster T27A300 User Manual

Basic Features

Support Menu

O
MENUm → Support → ENTERE

Self Diagnosis

✎
Self Diagnostic might take few seconds, this is part of
the normal operation of the TV.
■ Picture Test: Use to check for picture problems.
Yes: If the test pattern does not appear or there is
noise in the test pattern, select Yes. There may be a
problem with the TV. Contact Samsung's Call Center for
assistance (1-800-SAMSUNG).
No: If the test pattern is properly displayed, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device's user manual.
■ Sound Test: Use the built-in melody sound to check for
sound problems.
Yes: If you can hear sound only from one speaker or not
at all during the sound test, select Yes. There may be a
problem with the TV. Contact Samsung's Call Center for
assistance (1-800-SAMSUNG).
No: If you can hear sound from the speakers, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device's user manual.
■ Signal Strength: (Digital channels only) An HD channel's
reception quality is either perfect or the channels are
unavailable. Adjust your antenna to increase signal
strength.

Software Upgrade

Samsung may offer upgrades for your
TV's firmware in the future. Please visit
Samsung.com or contact the Samsung
call center at 1-800-SAMSUNG (726-7864)
to receive information about downloading
upgrades and using a USB drive. Upgrades
will be possible by connecting a USB drive
to the USB port.
✎
When software is upgraded, video
and audio settings you have made will
return to their default (factory) settings.
✎
We recommend you write down your
settings so that you can easily reset
them after the upgrade.
HD Connection Guide
Refer to this information when connecting external devices
to the TV.

Contact Samsung

View this information when your TV does not work properly
or when you want to upgrade the software. You can find
information regarding our call centers and how to download
products and software.
TV Rear Panel
USB Drive
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