Samsung UN55ES8000G E-Manual page 718

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you have the box connected to your TV
using an HDMI cable.)
If you are using a DVI to HDMI cable, a
separate audio cable is required.
If your TV has a headphone jack, make
sure there is nothing plugged into it.
If the TV is connected to an external
device, reboot the connected device by
disconnecting, and then reconnecting
device's power cable.

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