LG F 299RDSU Series Owner's Manual
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LG F 299RDSU Series Owner's Manual

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OWNER'S MANUAL
WASHING MACHINE
Before beginning installation, read these instructions carefully.
This will simplify installation and ensure that the washer is
installed correctly and safely. Leave these instructions near
the washer after installation for future reference.
F*299RDSU*
WD9912*6RCT
MFL68005520
www.lg.com

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  • Page 1 OWNER’S MANUAL WASHING MACHINE Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the washer is installed correctly and safely. Leave these instructions near the washer after installation for future reference. F*299RDSU* WD9912*6RCT www.lg.com MFL68005520...

  • Page 2: Table Of Contents

    Contents Contents........2 Thank you for buying a LG Fully Product Features......3 Automatic Washing Machine. Important safety instructions Important safety instructions ....4 Please read your owner’s manual Basic safety precautions .......5 Save these instructions......6 carefully, it provides instruction on safe installation, use and maintenance.

  • Page 3: Product Features

    Product Features Inverter Direct Drive system The advanced Brushless DC motor directly drives the drum without belt and pulley. 6 Motion Washer is able to perform various drum actions or a combination of different actions depending on the wash program selected. Combined with a controlled spin speed and the ability of the drum to rotate both left and right, the wash performance of the machine is greatly improved, giving you perfect results every time.

  • Page 4: Important Safety Instructions

    Important safety instructions READ ALL INSTRUCTIONS AND EXPLANATION OF THE INSTALLATION BEFORE USE. WARNING For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, injury to persons, or death. Your Safety and the safety of others are very important.

  • Page 5: Basic Safety Precautions

    Important safety instructions ■ Basic safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following: • Before installation, check exterior • Do not wash or dry articles that have damages.

  • Page 6: Save These Instructions

    Important safety instructions ■ Basic safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following: • Before discarding an old machine This appliance can be used by •...
  • Page 7 Important safety instructions ■ Safety instructions for use WARNING To minimize the risk of fire in a tumble dryer, the following should be observed: • Items that have been spotted or soaked • Items containing foam rubber (also with vegetable or cooking oil constitute known as latex foam) or similarly a fire hazard and should not be placed testured rubber like materials should...

  • Page 8: Specifications

    Specifications Transit bolts Power plug • If the supply cord is damaged, Drawer it must be replaced by the (For detergent and manufacturer or its service fabric softener) agents or a similarly qualified person in order to avoid a hazard. Control panel Drain hose Drum...

  • Page 9: Installation

    Installation ■ Removing packing 1. Remove the cardboard box and styrofoam packing. 2. Lift the washing machine and remove the base packing. Washer 3. Remove the tape securing the power supply cord and drain hose. Spanner 4. Remove the inlet hose from the drum. Base Packing NOTE •...

  • Page 10: Installation Place Requirements

    Installation ■ Installation place requirements ‹ Location • Level floor : Washer Allowable slope under entire washer is 1˚ • Power outlet : Must be within 1.5 meters of either side of location of washer. Do not overload the outlet with more than one appliance. approx.
  • Page 11 Installation CAUTION CAUTION concerning the Power cord • Most appliances recommend they be placed upon a dedicated circuit; that is, a single outlet circuit which powers only that appliance and has no additional outlets or branch circuits. Check the specification page of this owner's manual to be certain. •...

  • Page 12: Connecting Water Supply Hose

    Installation ■ Connecting water supply hose • Water supply pressure must be between 100 kPa and 1000 kPa (1.0 - 10.0 kgf / cm • Do not strip or crossthread when connecting inlet hose to the valve. • If the water supply pressure is more than 1000 kPa, a decompression device should be installed. •...
  • Page 13 Installation Type-C : Connecting one touch type hose to tap without thread 1. Unscrew the adapter ring plate and the 4 adapter retaining screws. 2. Remove the guide plate if the tap is Ring plate too large to fit the adapter. Guide plate 3.

  • Page 14: Installation Of Drain Hose

    Installation Installation of drain hose • The drain hose should not be placed higher than 100 cm above the floor. Water in the washer does not drain or drains slowly. • Securing the drain hose correctly will protect the floor from damage due to water leakage.

  • Page 15: Leveling

    Installation ■ Leveling 1. Leveling the washing machine properly prevents excessive noise and vibration. Install the appliance on a solid and level floor surface, preferably in a corner of the room. NOTE • Timber or suspended type flooring may contribute to excessive vibration and unbalance.
  • Page 16 • If possible install the washer in one of the corners of the room, where the floor is more stable. • Fit the rubber cups to reduce vibration. • You can obtain the rubber cups (4620ER4002B) from the LG spares dept. NOTE •...

  • Page 17: How To Use Washer

    How to use washer Operating washing machine 1. Sort Laundry. (Refer to 18 page) 2. Open the door and load laundry. 3. Press the Power button. 4. Select a Program. (Refer to 19~20 page) Select options at this time (Refer to 22~26 page) ■...

  • Page 18: Care Before Washing

    How to use washer ■ Care before washing 1. Care Labels Wash temperature Look for a care label on your clothes. Normal machine wash This will tell you about the fabric content of your garment and how it should be washed. Permanent press Delicate 2.

  • Page 19: Washing Program Table

    How to use washer Washing program table • Recommended courses according to the laundry type. Proper Maximum Description Program Fabric type Temp. Load Color fast garments (shirts, 40°C Provides better performance by nightdresses, pajamas, etc) and Cotton (Cold, 30°C, Rating combining various drum motions.

  • Page 20: Extra Options

    How to use washer NOTE • Neutral detergent is recommended. • The wool cycle features gentle tumbling and low-speed spin for garment care. Extra options Time Turbo Cupboard Time Steam Iron Dry Program Delay Load Wash™ Cotton Baby Care Hygiene Sports Wear Allergy Care Steam Cleaning...

  • Page 21: Control Panel

    How to use washer ■ Control panel Additional Smart Diagnosis™ function is program available only for the products with display buttons a Smart Diagnosis™ mark. Power Program Start/Pause Option button dial button buttons Power Additional program • Press the Power button to turn power on •...

  • Page 22: Options

    How to use washer ■ ■ Options Other functions Wash Spin only • Light : This option can be used to reduce 1. Press the Power button. the time of a wash program. 2. Press the Spin button to select Spin speed. 3.

  • Page 23: Dry

    How to use washer ■ NOTE Drying Automatic guide • The maximum drying capacity for this • Use your Automatic Cycles to dry most model is 10 kg. When loading, please loads. Electronic sensors measures the use the maximum drying capacity temperature of the exhaust to increase or indicator behind the door as shown decrease drying temperatures for faster...

  • Page 24: Manual Drying Time Guide

    How to use washer Manual Drying time guide Rubber and Plastics - Do not dry any items made from or • By pressing the Time Dry button containing rubber or plastics, such as: repeatedly, the drying time can be select a) aprons, bibs, chair covers in 30 minute increments: b) curtains and table cloths...

  • Page 25: Child Lock

    How to use washer ■ Child Lock Select this function to lock the buttons on the control assembly to prevent tampering. "Child Lock" can be set only during the washing cycle. Locking the control panel 1. Press and hold the Wash and Rinse button for 3 seconds.

  • Page 26: Tub Clean

    How to use washer ■ Tub Clean Tub Clean is a special cycle to clean the inside of the washing machine. A higher water level is used in this cycle at higher spin speed. Perform this cycle regularly. 1. Remove any clothing or items from the washer and close the door.

  • Page 27: Tag On

    Tag On ■ Before using the Tag On function • The Tag On function allows you to conveniently use the LG Smart Diagnosis™, and Cycle Download, and Laundry Stats features to communicate with your appliance right from your own smart phone.

  • Page 28: The Tag On Guide

    In some cases, NFC-equipped phones may be unable to transmit successfully. • Press [ ] in the LG Smart Laundry & DW app for a more detailed guide on how to use the Tag On function.

  • Page 29: Tag On Self-Diagnosis Using Lg Smart Laundry & Dw Application

    Tag On This feature uses LG Smart Diagnosis™, Cycle Download, and Laundry Stats when you touch the LG appliance's Tag On logo with your NFC Equipped smartphone. ■ Tag On self-diagnosis using LG Smart Laundry & DW application 1. Install 'LG Smart Laundry & DW' application on a NFC-equipped smartphone.

  • Page 30: Tag On Diagnosis

    LG customer service representative for them to find your Smart Diagnosis data. 5. Press the Call button to initiate the call to LG's Support Center. Images are for reference only. The LG Smart Laundry&DW application may be...

  • Page 31: Tag On Cycles Download Using Lg Smart Laundry & Dw Application

    Tag On Cycles allows you to download cycles for later use. The cycle is available at the Download Cycle position on the control panel until another cycle is downloaded. 1. Install 'LG Smart Laundry & DW' application on a NFC-equipped smartphone. - Install the application from the play store and run it.
  • Page 32 • If it isn't recognized, touch [ ] on the upper right of the Tag On screen on your 'LG Smart Laundry & DW' app to see the detailed guide. (This might happen due to the different NFC antenna positions NFC antenna positions for each phone.)

  • Page 33: Laundry Stats Using Lg Smart Laundry & Dw Application

    If it isn’t recognized, touch On the upper right of the Tag On screen on your “LG Smart Laundry & DW” app to see the detailed guide. (This might happen due to the different NFC antenna positions for each phone.)

  • Page 34: Laundry Stats(Tub Clean) Using Lg Smart Laundry & Dw Application

    If it isn’t recognized, touch On the upper right of the Tag On screen on your “LG Smart Laundry & DW” app to see the detailed guide. (This might happen due to the different NFC antenna positions for each phone.)

  • Page 35: Laundry Stats(Immediate Start) Using Lg Smart Laundry & Dw Application

    If it isn’t recognized, touch On the upper right of the Tag On screen on your “LG Smart Laundry & DW” app to see the detailed guide. (This might happen due to the different NFC antenna positions for each phone.)

  • Page 36: Tag On Cycle Set Using Lg Smart Laundry & Dw Application

    Tag On ■ Tag On Cycle Set using LG Smart Laundry & DW application 1. Select Tag On. Widget and icons at the bottom of the screen are all available to use. 2. Select Tag On Cycle Set 3. Touch the Tag On logo.
  • Page 37 If it isn’t recognized, touch On the upper right of the Tag On screen on your “LG Smart Laundry & DW” app to see the detailed guide. (This might happen due to the different NFC antenna positions for each phone.)

  • Page 38: Adding Detergent

    Adding detergent ■ Adding detergent and fabric softener ‹¤The dispenser drawer • Main wash only ➔ • Pre Wash + Main Wash ➔ WARNING • Keep all washing detergents away from children as there is danger of poisoning. • Too much detergent, bleach or softener may cause an overflow.
  • Page 39 Adding detergent ‹¤Detergent dosage • Detergent should be used according to the instruction of the detergent manufacture. • If too much detergent is used, too many suds can occur and this will decrease the washing result or cause heavy load to the motor. •...

  • Page 40: Maintenance

    Maintenance • Before cleaning the washer interior, unplug the electrical power cord to avoid electrical shock hazards. • Turn off the stopcock if the machine is to be left for any length of time (e.g. holiday), especially if there is no floor drain(gully) in the immediate vicinity. The water inlet filter •...

  • Page 41: The Drain Pump Filter

    Maintenance The drain pump filter • The drain filter collects threads and small objects left in the laundry. Check regularly that the filter is clean to ensure smooth running of your machine. CAUTION • First drain using the drain hose and then open the pump filter to remove any threads or objects. Be careful when draining if the water is hot.

  • Page 42: Dispenser Drawer

    Maintenance Dispenser drawer • After a while, detergents and fabric softeners leave a deposit in the drawer. • It should be cleaned from time to time with a jet of running water. • If necessary it can be removed completely from the machine by pressing the catch downwards and by pulling it out.

  • Page 43: The Washing Drum

    Maintenance The washing drum • If you live in a hard water area, limescale may build up continuously in places where it cannot be seen and thus not easily removed. Over time the build up of scale clogs appliances, and if it is not kept in check these may have to be replaced. •...

  • Page 44: Troubleshooting Guide

    Troubleshooting guide • This washing machine is equipped with automatic safety functions which detect and diagnose faults at an early stage and react appropriately. When the machine does not function properly or does not function at all, check the following points before you contact your service provider. Diagnosing Problems Symptom Possible Cause...
  • Page 45 Troubleshooting guide Symptom Possible Cause Solution Washer does not • Electrical power cord may not be Make sure plug fits tightly in wall start plugged in or connection may be outlet. loose. • House fuse blown, circuit breaker Reset circuit breaker or replace tripped,or a power outage has fuse.

  • Page 46: Error Messages

    Troubleshooting guide Error Messages Symptom Possible Cause Solution • Water supply is not adequate in area. Check another tap in the house. • Water supply taps are not completely Fully open tap. open. • Water inlet hose(s) are kinked. Straighten hose(s). •...

  • Page 47: Using Smart Diagnosis

    Accordingly, LG does not guarantee that Smart Diagnosis would accurately troubleshoot any given issue.

  • Page 48: Terms Of Warranty

    Terms of Warranty NOTE • When disposing of the appliance, cut off the mains cable, destroy the plug and disable the door lock to prevent children being trapped inside. What Is Not Covered: • Service trips to your home to teach you how to use the product. •...
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