Adding Detergents and Softeners ..............19 Control Panel ....................22 Programme Table ....................24 Extra Options and Functions ................28 SMART FUNCTIONS LG ThinQ Application ..................31 Smart Diagnosis ....................33 MAINTENANCE Cleaning After Every Wash................34 Cleaning the Appliance Periodically & Performing an Emergency Water Evacuation......................35 TROUBLESHOOTING Before Calling for Service................38...
global_main.book.book Page 3 Friday, March 19, 2021 2:04 PM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
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global_main.book.book Page 4 Friday, March 19, 2021 2:04 PM SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
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global_main.book.book Page 5 Friday, March 19, 2021 2:04 PM SAFETY INSTRUCTIONS • Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician. • This appliance is equipped with a power cord having an equipment- earthing / grounding conductor (earthing pin) and a grounding power plug.
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• Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
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• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
global_main.book.book Page 8 Friday, March 19, 2021 2:04 PM INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Control Panel Power Plug Detergent Dispenser Drawer Transit Bolts Drum Drain Hose...
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global_main.book.book Page 9 Friday, March 19, 2021 2:04 PM INSTALLATION Accessories *1 The included accessories vary depending on the model you purchased. Cold Supply Hose Anti–slip Sheets*1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap*1 Specifications Model...
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global_main.book.book Page 10 Friday, March 19, 2021 2:04 PM INSTALLATION Dimension(mm) 645 mm 710 mm 1270 mm 940 mm 770 mm...
global_main.book.book Page 11 Friday, March 19, 2021 2:04 PM INSTALLATION Installation Place Index Clearance (mm) Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. WARNING Installation Location •...
• You can purchase rubber cups (part No. codes and ordinances. 4620ER4002B) from the LG service centre. Unpacking the Appliance Ventilation Lifting the Appliance Off the • Make sure that air circulation around the...
global_main.book.book Page 13 Friday, March 19, 2021 2:04 PM INSTALLATION Starting with the bottom two transit bolts • If the appliance rocks when pushing the top use the spanner (included) to fully loosen all plate of the appliance diagonally, adjust the feet transit bolts by turning them counterclockwise.
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If this occurs, install the anti- stand or elevated surface unless it is slip sheets under the levelling feet and adjust the manufactured by LG Electronics for use with this level. model. Clean the floor to attach the anti-slip sheets.
global_main.book.book Page 15 Friday, March 19, 2021 2:04 PM INSTALLATION Connecting the Water Remove the guide plate if the tap is too large to fit the adapter. Supply Hose Note for Connection • Water pressure must be between 50 kPa and 800 kPa (0.5‒8.0 kgf/cm²).
global_main.book.book Page 16 Friday, March 19, 2021 2:04 PM INSTALLATION Connecting the Hose to the Remove the guide plate if the tap is too large to fit the adapter. Appliance Screw the supply hose to the water inlet valve on the back of the appliance.
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global_main.book.book Page 17 Friday, March 19, 2021 2:04 PM INSTALLATION • Securing the drain hose correctly will protect the floor from damage due to water leakage. 105 cm • If the drain hose is too long, do not force it back into the appliance.
global_main.book.book Page 18 Friday, March 19, 2021 2:04 PM OPERATION OPERATION Operation Overview • Add the proper amount of detergent to the detergent dispenser. If desired, add bleach or fabric softener to the appropriate areas of Using the Appliance the dispenser. Before the first wash, select the Cotton wash programme and add a half amount of the Turn on the appliance.
global_main.book.book Page 19 Friday, March 19, 2021 2:04 PM OPERATION Preparing the Wash Load NOTE Sort the wash load for best washing results, and • The dashes under the symbol give you then prepare the clothes according to the symbols information about the type of fabric and the on their care labels.
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global_main.book.book Page 20 Friday, March 19, 2021 2:04 PM OPERATION detergents that are suitable for Drum (front • Minimum load: 1/3 of full load. load) type washers. • If too many suds occur, reduce the detergent amount. Using the Dispenser •...
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global_main.book.book Page 21 Friday, March 19, 2021 2:04 PM OPERATION Adding Water Softener maximum fill line can cause it to dispense too early, which may stain the clothes. A water softener, such as anti-limescale can be used to cut down on the use of detergent in areas with high water hardness level.
• This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
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global_main.book.book Page 23 Friday, March 19, 2021 2:04 PM OPERATION Description Customizing Washing Programme Buttons Use these buttons to adjust the water temperature, spin speed and soil level settings for the selected programme. • The current settings are shown in the display. •...
global_main.book.book Page 24 Friday, March 19, 2021 2:04 PM OPERATION Programme Table Washing Programme Cotton 40 ℃ (Cold to 60 ℃) Max. Load: Rating Description Washes normally soiled clothes by combining various drum motions. Stain Care 60 ℃ (40 °C to 60 ℃) Max.
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global_main.book.book Page 25 Friday, March 19, 2021 2:04 PM OPERATION Speed Wash 40 ℃ (Cold to 40 ℃) Max. Load 5 kg Description Washes small loads of lightly soiled clothes in a short time. Rinse+Spin Max. Load: Rating Description Rinses and spins clothes. Use fabric softener if needed. Download Cycle Description This programme allows you to download a new and special washing programme to...
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global_main.book.book Page 26 Friday, March 19, 2021 2:04 PM OPERATION Programme Steam Turbo Wash Crease Care Delicates Sportswear Duvet Speed Wash Rinse+Spin Selectable Maximum Spin Speed Programme Maximum Spin Speed Cotton Extra High Stain Care Extra High Baby Care Extra High Hygiene Extra High Allergy Care...
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global_main.book.book Page 27 Friday, March 19, 2021 2:04 PM OPERATION Standard 60 °C Cotton Standard 40 °C Cotton programme programme (Half Load) Full Load Half Load Number of washing cycles Water consumption during washing cycle (liter) Duration of each washing cycle (min) Number of rinse cycles Water consumption of each rinse cycle 25/25...
global_main.book.book Page 28 Friday, March 19, 2021 2:04 PM OPERATION Extra Options and Follow the next steps to customize a washing programme: Functions Prepare the clothes and load the drum. You can use the extra options and functions to customize the programmes. Press the Power button.
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global_main.book.book Page 29 Friday, March 19, 2021 2:04 PM OPERATION Turbo Wash Select a washing programme and set your Adding this option reduces the programme time preferred options as desired. but the similar washing results will be provided. Press and hold the Favourite button for 3 Crease Care seconds to save the favorite programme.
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global_main.book.book Page 30 Friday, March 19, 2021 2:04 PM OPERATION • When the controls are locked, and the NOTE remaining time are alternatively shown on the display during the wash while this function is • For safety reasons, the door remains locked engaged.
Page 31 Friday, March 19, 2021 2:04 PM SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone.
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Use a smartphone to control your appliance wireless router manual. remotely. You can also monitor your cycle • LG ThinQ is not responsible for any network operation so you know how much time is left in the connection problems or any faults, cycle.
Page 33 Friday, March 19, 2021 2:04 PM SMART FUNCTIONS Disable this function manually • Launch the LG ThinQ application and select the When this function is activated, press and hold the Smart Diagnosis feature in the menu. Follow Remote Start button for 3 seconds.
global_main.book.book Page 34 Friday, March 19, 2021 2:04 PM MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. •...
global_main.book.book Page 35 Friday, March 19, 2021 2:04 PM MAINTENANCE Cleaning the Appliance WARNING Periodically & Performing • Leave the door open to dry inside of the an Emergency Water appliance only if the children are supervised at home. Evacuation Tub Clean Cleaning the Water Inlet Filter This is a special function to help clean the inside of...
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global_main.book.book Page 36 Friday, March 19, 2021 2:04 PM MAINTENANCE Cleaning the Drain Pump Filter CAUTION and Performing an Emergency • Be careful when draining, as the water may be Water Evacuation hot. The drain filter collects threads and small objects •...
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global_main.book.book Page 37 Friday, March 19, 2021 2:04 PM MAINTENANCE Reassemble the components of the drawer to the proper compartments and insert the drawer.
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
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• Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
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global_main.book.book Page 40 Friday, March 19, 2021 2:04 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Thumping sound Heavy clothes may produce a thumping sound. This is usually normal. • If the sound continues, the appliance is probably out of balance. Stop and redistribute the clothes.
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global_main.book.book Page 41 Friday, March 19, 2021 2:04 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Control panel has powered off due to inactivity. operate. • This is normal. Press the Power button to turn the appliance on. Appliance is unplugged.
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global_main.book.book Page 42 Friday, March 19, 2021 2:04 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance is not filling Inlet filter clogged. properly. • Make sure the inlet filters on the fill valves are not clogged. Inlet hoses may be kinked. •...
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global_main.book.book Page 43 Friday, March 19, 2021 2:04 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Staining Bleach or softener is dispensed too soon. • Dispenser compartment is overfilled. It makes bleach or softer dispensed rapidly. Always measure bleach or softener to prevent overfilling. •...
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• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.