Lenovo V50s User Manual
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Lenovo V50s User Manual

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Lenovo V50s-07IMB
User Guide

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  • Page 1 Lenovo V50s-07IMB User Guide...
  • Page 2 • Setup Guide First Edition (July 2020) © Copyright Lenovo 2020. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    ....Use Lenovo Vantage ....9 Update UEFI BIOS....
  • Page 4 ....91 Call Lenovo ....Before you contact Lenovo ..

  • Page 5: About This Documentation

    • Depending on the version of operating systems and programs, some user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice. Lenovo makes constant improvements on the documentation of your computer, including this User Guide. To get the latest documentation, go to: https://pcsupport.lenovo.com...
  • Page 6 Lenovo V50s-07IMB User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    The indicator in the power button shows the system status of your computer. • On: The computer is on. • Off: The computer is off or in hibernation mode. • Blinking: The computer is in sleep mode. © Copyright Lenovo 2020...
  • Page 8 Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB 8. USB 3.2 connectors Gen 1 storage device, or USB printer. 9. Storage drive activity indicator This indicator is on when the storage drive is in use. * for selected models Lenovo V50s-07IMB User Guide...

  • Page 9: Rear

    Rear Send audio signals from the computer to external devices, such as powered stereo speakers, headphones, or multimedia keyboards. To connect a stereo system or other external recording device, connect a cable between the audio line-in connector of the device and the audio line-out connector of the computer. 1.
  • Page 10 Lock devices (such as the keyboard and the mouse) to your computer through a 13. Smart cable clip slots smart cable clip. Connect an external modem, a serial printer, or other devices that use a serial 14. Serial connector* connector. * for selected models Lenovo V50s-07IMB User Guide...

  • Page 11: Features And Specifications

    Features and specifications • Width: 100.0 mm (3.9 inches) Dimensions • Height: 274.8 mm (10.8 inches) • Depth: 304.3 mm (11.9 inches) Weight (without packaging) Maximum configuration as shipped: 4.3 kg (9.5 lb) 1. Right-click the Start button to open the Start context menu. Hardware configuration 2.

  • Page 12: Statement On Usb Transfer Rate

    USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device. USB device Data rate (Gbit/s) 3.2 Gen 1 / 3.1 Gen 1 3.2 Gen 2 / 3.1 Gen 2 3.2 Gen 2 × 2 Lenovo V50s-07IMB User Guide...

  • Page 13: Chapter 2. Get Started With Your Computer

    With a Microsoft account, you can: • Enjoy one-time signing in if you are using other Microsoft services, such as OneDrive, Skype, and Outlook. com. • Sync personalized settings across other Windows-based devices. © Copyright Lenovo 2020...

  • Page 14: Windows User Interface

    Display the latest notifications from apps and provide quick access to some 12. Action center features. Open the Start menu • Click the Start button. • Press the Windows logo key on the keyboard. Open the Start context menu Right-click the Start button. Lenovo V50s-07IMB User Guide...

  • Page 15: Connect To Networks

    Access Lenovo Vantage Open the Start menu and click Lenovo Vantage. You also can type Lenovo Vantage in the search box. To download the latest version of Lenovo Vantage, go to Microsoft Store and search by the app name.

  • Page 16: Use Multimedia

    • The available features vary depending on the computer model. • Lenovo Vantage makes periodic updates of the features to keep improving your experience with your computer. The description of features might be different from that on your actual user interface.
  • Page 17 • Show only on 2: Display the video output only on an external display. ® If you show programs using DirectDraw or Direct3D in full-screen mode, only the main display shows the video output. Change display settings 1. Right-click a blank area on the desktop and select Display settings. 2.
  • Page 18 Lenovo V50s-07IMB User Guide...

  • Page 19: Chapter 3. Explore Your Computer

    Open the Start menu, and then click Settings ➙ Devices ➙ Bluetooth & other devices. b. Turn on the Bluetooth switch. 2. Click Add Bluetooth or other device ➙ Bluetooth. 3. Select a Bluetooth device, and then follow the on-screen instructions. © Copyright Lenovo 2020...

  • Page 20: Use The Optical Drive (For Selected Models)

    2. Select the corresponding item to eject the card from the Windows operating system. 3. Press the card and remove it from your computer. Store the card safely for future use. Use a smart cable clip Note: You can purchase a smart cable clip from Lenovo. Lenovo V50s-07IMB User Guide...

  • Page 21: Purchase Accessories

    Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.
  • Page 22 Lenovo V50s-07IMB User Guide...

  • Page 23: Chapter 4. Secure Your Computer And Information

    Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo.

  • Page 24: Log In To Your Computer Securely

    Setting a hard disk password prevents unauthorized access to the data on the storage drive. When a hard disk password is set, you are prompted to enter a valid password each time you try to access the storage drive. Lenovo V50s-07IMB User Guide...

  • Page 25: Use Software Security Solutions

    • If the supervisor password is forgotten, it might not be removed by clearing CMOS depending on your BIOS settings. • If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.

  • Page 26: Use Antivirus Programs

    The computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on the computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.

  • Page 27: Use Intel Bios Guard

    2. Select Security ➙ Cover Tamper Detected and press Enter. 3. Select Enabled and press Enter. 4. Press F10 or Fn+F10 to save the changes and exit. When the cover presence switch connector on the system board is enabled, if the cover presence switch detects that the computer cover is not correctly installed or closed, an error message will be displayed when you turn on the computer.
  • Page 28 Lenovo V50s-07IMB User Guide...

  • Page 29: Chapter 5. Uefi Bios

    Change the display language of UEFI BIOS UEFI BIOS supports four display languages: English, French, Russian, and simplified Chinese. To change the display language of UEFI BIOS: 1. Select Main ➙ Language and press Enter. 2. Set the display language as desired. © Copyright Lenovo 2020...

  • Page 30: Set The System Date And Time

    To enable or disable the configuration change detection feature: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Security ➙ Configuration Change Detection and press Enter. 3. Enable or disable the feature as desired. Lenovo V50s-07IMB User Guide...

  • Page 31: Enable Or Disable The Automatic Power-On Feature

    4. Press F10 or Fn+F10 to save the changes and exit. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.

  • Page 32: Change The Its Performance Mode

    When you install a new program, device driver, or hardware component, you might need to update UEFI BIOS. You can update the BIOS from your operating system or a flash update disc (supported only on selected models). Lenovo V50s-07IMB User Guide...

  • Page 33: Recover From A Bios Update Failure

    Download and install the latest UEFI BIOS update package by one of the following methods: • From Lenovo Vantage: Open Lenovo Vantage to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package.
  • Page 34 Lenovo V50s-07IMB User Guide...

  • Page 35: Chapter 6. Troubleshooting, Diagnostics, And Recovery

    3. See Chapter 6 “Troubleshooting, diagnostics, and recovery” on page 29 to resolve the problem you are experiencing, run the diagnostic program, and recover your operating system. 4. If the problem persists, contact Lenovo. See Chapter 8 “Help and support” on page 57. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.

  • Page 36: Startup Problems

    – Ensure that the Optane memory is not removed. – Ensure that the Optane memory is not damaged. Check the Optane memory using diagnostic tools. The computer beeps multiple times before Ensure that no keys are stuck. the operating system starts up. Lenovo V50s-07IMB User Guide...

  • Page 37: Audio Problems

    Audio problems Problem Solution • If you are using powered external speakers that have an On/Off control, ensure that: – The On/Off control is set to the On position. – The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
  • Page 38 4. Right-click each Wi-Fi device, and then click Enable device. • Enable the Wi-Fi feature in Windows Settings. 1. Open the Start menu. 2. Click Settings ➙ Network & Internet ➙ Wi-Fi. 3. Enable the Wi-Fi feature. • Update or reinstall the Wi-Fi driver. Lenovo V50s-07IMB User Guide...
  • Page 39 Problem Solution • Enable the Bluetooth feature in UEFI BIOS. • Enable all Bluetooth devices. 1. Right-click the Start button to open the Start context menu. 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. 3. Expand Bluetooth to display all Bluetooth devices. Right-click each Bluetooth device, and then click Enable device.

  • Page 40: Performance Problems

    Uninstall/ Change or Uninstall. • Right-click a blank area on the taskbar and open Task Manager. The free memory space is insufficient. Then, end some tasks you are not performing. • Install additional memory modules. Lenovo V50s-07IMB User Guide...

  • Page 41: Storage Drive Problems

    Storage drive problems Problem Solution • Ensure that the signal cables and power cables for all the storage drives are connected correctly. • Ensure that the computer is configured correctly to support the storage drives. Some or all storage drives are missing from –...

  • Page 42: Serial Connector Problems

    Refer to the documentation that comes with the USB device for more information. • Disconnect and reconnect the USB connector to reset the USB device. • Ensure that the Smart USB Protection function is disabled in UEFI BIOS. Lenovo V50s-07IMB User Guide...

  • Page 43: Software Problems

    Lenovo diagnostic tools For information about Lenovo diagnostic tools, go to: https://pcsupport.lenovo.com/lenovodiagnosticsolutions Recovery This section introduces the recovery information of the Windows 10 operating system. Ensure that you read and follow the on-screen recovery instructions. The data on your computer might be deleted during the recovery process.

  • Page 44: Use Advanced Options

    Windows recovery programs are damaged. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist Create a recovery USB drive Attention: The creation process deletes anything stored on the USB drive.

  • Page 45: Update The Device Driver

    Download and install the latest driver by one of the following methods: • From Lenovo Vantage: Open Lenovo Vantage to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package.
  • Page 46 Lenovo V50s-07IMB User Guide...

  • Page 47: Chapter 7. Cru Replacement

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 48: Computer Cover

    2. Disconnect all power cords from electrical outlets and disconnect all cables from the computer. 3. Unlock any locking device that secures the computer cover. 4. Gently lay down the computer so that the computer cover is facing up. 5. Replace the computer cover. Lenovo V50s-07IMB User Guide...

  • Page 49: Front Bezel

    6. Place the computer in an upright position. 7. Reconnect the power cord and all disconnected cables to the computer. Front bezel Prerequisite Before you start, read Appendix A “Important safety information” on page 61 and print the following instructions. Replacement procedure 1.

  • Page 50: Optical Drive

    1. Remove the computer cover. See “Computer cover” on page 42. 2. Remove the front bezel. See “Front bezel” on page 43. 3. Disconnect the signal cable and the power cable from the optical drive. 4. Replace the optical drive. Lenovo V50s-07IMB User Guide...

  • Page 51: Hard Disk Drive

    5. Connect the signal cable and the power cable to the new optical drive. 6. Reinstall the removed parts. Then, reconnect the power cord and all disconnected cables to the computer. Hard disk drive Prerequisite Before you start, read Appendix A “Important safety information” on page 61 and print the following instructions.
  • Page 52 2. Remove the front bezel. See “Front bezel” on page 43. 3. Remove the optical drive. See “Optical drive” on page 44. 4. Disconnect the signal cable and the power cable from the hard disk drive. 5. Replace the hard disk drive. Lenovo V50s-07IMB User Guide...
  • Page 53 Chapter 7 CRU replacement...

  • Page 54: M.2 Solid-State Drive

    2. Remove the front bezel. See “Front bezel” on page 43. 3. Remove the optical drive. See “Optical drive” on page 44. 4. Remove the hard disk drive. See “Hard disk drive” on page 45. 5. Replace the M.2 solid-state drive. • Type 1 Lenovo V50s-07IMB User Guide...
  • Page 55 • Type 2 Chapter 7 CRU replacement...

  • Page 56: Coin-Cell Battery

    Replacement procedure 1. Remove the computer cover. See “Computer cover” on page 42. 2. Remove the front bezel. See “Front bezel” on page 43. 3. Remove the optical drive. See “Optical drive” on page 44. Lenovo V50s-07IMB User Guide...
  • Page 57 4. Remove the hard disk drive. See “Hard disk drive” on page 45. 5. Replace the coin-cell battery. Chapter 7 CRU replacement...

  • Page 58: Memory Module

    2. Remove the front bezel. See “Front bezel” on page 43. 3. Remove the optical drive. See “Optical drive” on page 44. 4. Remove the hard disk drive. See “Hard disk drive” on page 45. 5. Replace a memory module. Lenovo V50s-07IMB User Guide...
  • Page 59 Chapter 7 CRU replacement...

  • Page 60: Pci Express Card

    Before you start, read Appendix A “Important safety information” on page 61 and print the following instructions. Replacement procedure 1. Remove the computer cover. See “Computer cover” on page 42. 2. Replace the PCI Express card. Lenovo V50s-07IMB User Guide...
  • Page 61 3. Reinstall the removed parts. Then, reconnect the power cord and all disconnected cables to the computer. Chapter 7 CRU replacement...
  • Page 62 Lenovo V50s-07IMB User Guide...

  • Page 63: Chapter 8. Help And Support

    How to access? Use Lenovo Vantage to: • Configure device settings. • Download and install UEFI BIOS, drivers and firmware • Open the Start menu and click Lenovo Vantage. updates. • Use Windows Search. • Secure you computer from outside threats.

  • Page 64: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...

  • Page 65: Purchase Additional Services

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 66 Lenovo V50s-07IMB User Guide...

  • Page 67: Appendix A. Important Safety Information

    Customer Support Center for further guidance. • Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged. © Copyright Lenovo 2020...
  • Page 68 Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
  • Page 69 Do not use them with any other products. For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 70 If you intend to use your PC in a country or region that is different from your ordering location, please purchase an additional Lenovo power cord for the country or region where the PC will be used. Refer to the power cord guide provided in our Web site, , for details.
  • Page 71 Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
  • Page 72 If the coin-cell battery is not a CRU, do not attempt to replace the coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.
  • Page 73 computer, power adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn. • Do not charge the battery or operate your computer, power adapter, or accessories near flammable materials or in explosive environments.
  • Page 74 Some laser products contain an embedded Class 3B laser diode. Note the following: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Lenovo V50s-07IMB User Guide...
  • Page 75 Liquid crystal display (LCD) notice DANGER To avoid shock hazards: • Do not remove the covers. • Do not operate this product unless the stand is attached. • Do not connect or disconnect this product during an electrical storm. • The power cord plug must be connected to a properly wired and grounded power outlet. •...
  • Page 76 2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the packaging, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...
  • Page 77 For tips on how to minimize visual fatigue, please go to to visit https://www.lenovo.com/us/en/safecomp/ “Minimizing Visual Fatigue”. Tip-over hazard prevention notice The computer may cause harm to children if it is not located in an appropriate place. Follow the tips below to protect children from harm caused by the computer tipping over: •...
  • Page 78 Basic maintenance tips Here are some basic points about keeping your computer functioning properly: • Keep the computer in a clean, dry environment. Ensure that the computer rests on a flat, steady surface. Lenovo V50s-07IMB User Guide...
  • Page 79 The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
  • Page 80 Wipe or dust the stain gently with a soft, dry cloth. If the stain remains, moisten a soft, lint-free cloth with water or eyeglass cleaner, but do not apply liquids directly to your computer screen. Ensure that the computer screen is dry before closing it. Lenovo V50s-07IMB User Guide...

  • Page 81: Appendix B. Accessibility And Ergonomic Information

    This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 82 You can make the items on your screen easier to read by changing the item size. • To change the item size temporarily, use the Magnifier tool in Ease of Access Center. • To change the item size permanently: Lenovo V50s-07IMB User Guide...
  • Page 83 Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
  • Page 84 Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding the keys. Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest. Lenovo V50s-07IMB User Guide...

  • Page 85: Appendix C. Compliance And Tco Certified Information

    The full text of the system EU declaration of conformity is available at: https://www.lenovo.com/us/en/compliance/eu-doc Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
  • Page 86 Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: https://www.lenovo.com/us/en/compliance/recycling...
  • Page 87 Collect and recycle a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 88 If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 89 Disposing of battery packs from Lenovo products Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can find details on the battery pack in the product documentation. If you need to dispose of a battery pack, insulate it with vinyl tape, contact Lenovo sales, service, or your place of purchase, or a waste-disposal operator, and follow their instructions.
  • Page 90 India RoHS RoHS compliant as per E-Waste (Management) Rules. Mainland China RoHS Lenovo V50s-07IMB User Guide...
  • Page 91 Federal Communications Commission (FCC) Supplier’s Declaration of Conformity The following information refers to Lenovo V50s-07IMB, machine types: 11EE, 11EF, 11HA, and 11HB. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 92 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 93 Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Japan VCCI Class B compliance statement...
  • Page 94 This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Lenovo product service information for Taiwan Taiwan precautionary vision statement 警語：使用過度恐傷害視力...
  • Page 95 Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset a default power plan. To change the power plan, see “Set the power plan” on page 13.
  • Page 96 Lenovo V50s-07IMB User Guide...

  • Page 97: Appendix D. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 98 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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