Lenovo V50a-22IMB User Manual
  1. Manuals
  2. Brands
  3. Lenovo Manuals
  4. Desktop
  5. V50a-22IMB
  6. User manual

Lenovo V50a-22IMB User Manual

Hide thumbs Also See for V50a-22IMB:
Table of Contents

Advertisement

Quick Links

Lenovo V50a-22IMB
Lenovo V50a-24IMB
User Guide

Advertisement

Table of Contents
loading

Related Manuals for Lenovo V50a-22IMB

Summary of Contents for Lenovo V50a-22IMB

  • Page 1 Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...
  • Page 2 • Setup Guide Fourth Edition (June 2021) © Copyright Lenovo 2020, 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    ... . . Lenovo diagnostic tools ..Use passwords ....
  • Page 4 ....81 Call Lenovo ....Before you contact Lenovo ..

  • Page 5: About This Documentation

    • Depending on the version of operating systems and programs, some user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice. Lenovo makes constant improvements on the documentation of your computer, including this User Guide. To get the latest documentation, go to: https://pcsupport.lenovo.com...
  • Page 6 Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    5. Multi-touch screen* touch screen (for selected models)” on page 11. 6. Optical drive eject button* Eject the optical drive tray. 7. Optical drive activity indicator* This indicator is on when the optical drive is in use. © Copyright Lenovo 2020, 2021...
  • Page 8 12. USB 3.2 connector Gen 1 storage device, or USB printer. Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB 13. USB 2.0 connectors storage device, or USB printer. * for selected models Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 9: Rear

    • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer. This connector supports the smart power-on 8.

  • Page 10: Features And Specifications

    – Depth: 59.0 mm (2.3 inches) Maximum configuration as shipped: Weight (without the packaging) • Lenovo V50a-22IMB: 6.2 kg (13.6 lb) • Lenovo V50a-24IMB: 6.8 kg (15.0 lb) 1. Right-click the Start button to open the Start context menu. Hardware configuration 2.

  • Page 11: Statement On Usb Transfer Rate

    • Color display with In-Plane Switching (IPS) technology • Color display with Advanced In-cell Touch (AIT) technology* • Display size: – Lenovo V50a-22IMB: 546.1 mm (21.5 inches) – Lenovo V50a-24IMB: 604.5 mm (23.8 inches) Video features • Display resolution: 1920 x 1080 pixels •...
  • Page 12 Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 13: Chapter 2. Get Started With Your Computer

    Note: For information about installing the computer stand, refer to the setup guide that comes with your computer. • Type 1 – Tilt the screen forward and back. – Turn the screen to the left and right. • Type 2 – Tilt the screen forward and back. © Copyright Lenovo 2020, 2021...

  • Page 14: Get Started With Windows 10

    You can also log in to the Windows operating system with a Microsoft account. To create a Microsoft account, go to the Microsoft sign-up page at and follow the on- https://signup.live.com screen instructions. With a Microsoft account, you can: Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 15: Windows User Interface

    • Enjoy one-time signing in if you are using other Microsoft services, such as OneDrive, Skype, and Outlook. com. • Sync personalized settings across other Windows-based devices. Windows user interface Change account settings, lock the computer, or sign out from the current account. 1.

  • Page 16: Connect To Networks

    • Monitor your computer health, and secure your computer against outside threats. • Scan your computer hardware and diagnose hardware problems. • Look up warranty status (online). • Access User Guide and helpful articles. Notes: • The available features vary depending on the computer model. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 17: Use Night Light

    • Open the Start menu. Click Settings ➙ System ➙ Display. Then, turn on or turn off the Night light switch. Note: Selected Lenovo computers are low blue-light certified. These computers are tested with night light turned on and color temperature set to the default value of 48.
  • Page 18 Tap and hold Open a shortcut menu. Slide Scroll through items, such as lists, pages, and photos. Drag an item to the location you want Move an object. Move two fingers closer together Zoom out. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...
  • Page 19 Move two fingers farther apart Zoom in. Swipe in from the right edge Open the action center to see your notifications and quick actions. Swipe in from the left edge View all your open windows in task view. • Swipe downwards shortly from the top edge (for full-screened app or when your computer is in the tablet mode) Show a hidden title bar.

  • Page 20: Use Multimedia

    Ensure that both your computer and the wireless display support Miracast Press and then select a wireless display to connect. Change display settings Right-click a blank area on the desktop and select Display settings. Then, you can change display settings as you prefer. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 21: Chapter 3. Explore Your Computer

    Open the Start menu, and then click Settings ➙ Devices ➙ Bluetooth & other devices. b. Turn on the Bluetooth switch. 2. Click Add Bluetooth or other device ➙ Bluetooth. 3. Select a Bluetooth device, and then follow the on-screen instructions. © Copyright Lenovo 2020, 2021...

  • Page 22: Use The Optical Drive (For Selected Models)

    Safely Remove Hardware and Eject Media icon. 2. Select the corresponding item to eject the card from the Windows operating system. 3. Press the card and remove it from your computer. Store the card safely for future use. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 23: Purchase Accessories

    Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more. To shop at Lenovo, go to https://www.lenovo.com/accessories...
  • Page 24 Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 25: Chapter 4. Secure Your Computer And Information

    (using Cleat locking technology). You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo.

  • Page 26: Use Software Security Solutions

    • If the supervisor password is forgotten, it might not be removed by clearing CMOS depending on your BIOS settings. • If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.

  • Page 27: Use Computrace Agent Software Embedded In Firmware (For Selected Models)

    To use Windows firewalls: 1. Go to Control Panel and view by large icons or small icons. 2. Click Windows Defender Firewall, and then follow the on-screen instructions. Use Computrace Agent software embedded in firmware (for selected models) The Computrace Agent software is an IT asset management and computer theft recovery solution. The software detects if changes have been made on the computer, such as hardware, software, or the computer call-in location.

  • Page 28: Use Intel Bios Guard

    1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Security ➙ Smart USB Protection and press Enter. 3. Select the desired setting and press Enter. 4. Press F10 or Fn+F10 to save the changes and exit. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 29: Chapter 5. Uefi Bios

    UEFI BIOS supports three or four display languages: English, French, simplified Chinese, and Russian (for selected models). To change the display language of UEFI BIOS: 1. Select Main ➙ Language and press Enter. 2. Set the display language as desired. © Copyright Lenovo 2020, 2021...

  • Page 30: Change The Display Mode Of Uefi Bios

    3. Select the storage device as desired and press Enter. If you want to change the startup device sequence permanently, select Enter Setup on Startup Device Menu and press Enter to enter the BIOS menu. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 31: Enable Or Disable The Configuration Change Detection Feature

    4. Press F10 or Fn+F10 to save the changes and exit. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.

  • Page 32: Change The Its Performance Mode

    Windows 10 version, check the compatibility list for the Windows version. For details, go to: https://support.lenovo.com/us/en/solutions/windows-support To change the BIOS settings: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. From the main interface, select Security ➙ Secure Boot and press Enter. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 33: Update Uefi Bios

    Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • From the Lenovo Support Web site: 1. Go to https://pcsupport.lenovo.com 2.
  • Page 34 9. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1. 10. To prevent data loss, ensure that BIOS settings are restored to an earlier point. For BIOS configurations, see Chapter 5 “UEFI BIOS” on page 23. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 35: Chapter 6. Troubleshooting, Diagnostics, And Recovery

    3. See Chapter 6 “Troubleshooting, diagnostics, and recovery” on page 29 to resolve the problem you are experiencing, run the diagnostic program, and recover your operating system. 4. If the problem persists, contact Lenovo. See Chapter 8 “Help and support” on page 49. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.

  • Page 36: Startup Problems

    – Ensure that the Optane memory is not removed. – Ensure that the Optane memory is not damaged. Check the Optane memory using diagnostic tools. The computer beeps multiple times before Ensure that no keys are stuck. the operating system starts up. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 37: Screen Problems

    Screen problems Problem Solution • The computer voltage matches the voltage available at the electrical outlet for your country or region. • Press a key to exit the screen saver. • Press the power button to wake the computer from sleep or The screen goes blank while the computer is hibernation mode.

  • Page 38: Audio Problems

    Then, click Open Volume Mixer and select the desired speaker. 2. Click the speaker icon on top of the volume control, and then click the Levels tab. Network problems Note: The Wi-Fi and Bluetooth features are optional. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...
  • Page 39 Problem Solution • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in UEFI BIOS. • Enable the Ethernet LAN adapter. 1. Go to Control Panel and view by large icons or small icons. 2.
  • Page 40 3. Turn on the Bluetooth switch to enable the Bluetooth feature. • Update or reinstall the Bluetooth driver. Sound does not come from the Bluetooth Select the Bluetooth headset or headphones as the default audio headset or headphones. output device in advanced sound settings. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 41: Performance Problems

    Performance problems Problem Solution Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the disk-defragmentation process might take up to several hours. 1. Close any open programs and windows. 2. Open the Start menu. Excessive fragmented files exist on the 3.

  • Page 42: Storage Drive Problems

    • Ensure that the disc surface is clean and not scratched. out while a DVD movie is playing. • Check all cable connections to and from the speakers. • Use the DVD menu for the video to select a different audio track. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 43: Usb Device Problems

    • Uninstall the program and then reinstall it. To download a program that is preinstalled on your computer, go to https:// pcsupport.lenovo.com and follow the on-screen instructions. Diagnostics Use diagnostic solutions to test hardware components and report operating-system-controlled settings that interfere with the correct operation of your computer.

  • Page 44: Lenovo Diagnostic Tools

    If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.

  • Page 45: Create And Use A Recovery Usb Device

    Windows recovery programs are damaged. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist Create a recovery USB drive Attention: The creation process deletes anything stored on the USB drive.
  • Page 46 • From Windows Update: Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is recommended that you get device drivers from Lenovo. 1. Open the Start menu.

  • Page 47: Chapter 7. Cru Replacement

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 48 3. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the computer cover is facing up. 4. Replace the computer stand. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 49: Computer Cover

    5. Place the computer in an upright position. 6. Reconnect the ac power adapter and all disconnected cables to the computer. Computer cover Prerequisite Before you start, read Appendix A “Important safety information” on page 53 and print the following instructions.
  • Page 50 With one hand holding down the LCD panel by its edge, the other hand pulls the computer cover up with fingertips to gradually release the rest three sides of the computer cover from the hooks in sequence as shown. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...
  • Page 51 d. Before installing the computer cover, turn it over to adjust the rear cover releaser as shown. e. Install the computer cover. f. Move the computer cover screw cap back to the original position. Chapter 7 CRU replacement...

  • Page 52: Internal Speakers

    3. Disconnect the internal-speaker cable from the system board. 4. Replace the internal speakers. 5. Connect the new internal-speaker cable to the system board. 6. Reinstall the removed parts. Then, reconnect the ac power adapter and all disconnected cables to the computer. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 53: 2.5-Inch Storage Drive

    2.5-inch storage drive Prerequisite Before you start, read Appendix A “Important safety information” on page 53 and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...
  • Page 54 5. Reconnect the storage drive cable to the 2.5-inch storage drive. 6. Reinstall all removed parts. Then, reconnect the ac power adapter and all disconnected cables to the computer. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 55: Chapter 8. Help And Support

    • Setup Guide screen instructions to filter out the documentation you want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...

  • Page 56: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...

  • Page 57: Purchase Additional Services

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 58 Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 59: Appendix A. Important Safety Information

    In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance. © Copyright Lenovo 2020, 2021...
  • Page 60 Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
  • Page 61 Do not use them with any other products. For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 62 If you intend to use your PC in a country or region that is different from your ordering location, please purchase an additional Lenovo power cord for the country or region where the PC will be used. Refer to the power cord guide provided in our Web site, , for details.
  • Page 63 Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
  • Page 64 If the coin-cell battery is not a CRU, do not attempt to replace the coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.
  • Page 65 computer, power adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn. • Do not charge the battery or operate your computer, power adapter, or accessories near flammable materials or in explosive environments.
  • Page 66 Some laser products contain an embedded Class 3B laser diode. Note the following: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...
  • Page 67 Liquid crystal display (LCD) notice DANGER To avoid shock hazards: • Do not remove the covers. • Do not operate this product unless the stand is attached. • Do not connect or disconnect this product during an electrical storm. • The power cord plug must be connected to a properly wired and grounded power outlet. •...
  • Page 68 2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the packaging, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...
  • Page 69 For tips on how to minimize visual fatigue, please go to to visit https://www.lenovo.com/us/en/safecomp/ “Minimizing Visual Fatigue”. Tip-over hazard prevention notice The computer may cause harm to children if it is not located in an appropriate place. Follow the tips below to protect children from harm caused by the computer tipping over: •...
  • Page 70 • Operating: 20%-80% (non-condensing) • Storage: 20%–90% (non-condensing) Cleaning and maintenance With appropriate care and maintenance, your computer will serve you reliably. The following topics offer information to help you keep your computer working with best performance. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...
  • Page 71 The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
  • Page 72 Wipe or dust the stain gently with a soft, dry cloth. If the stain remains, moisten a soft, lint-free cloth with water or eyeglass cleaner, but do not apply liquids directly to your computer screen. Ensure that the computer screen is dry before closing it. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 73: Appendix B. Accessibility And Ergonomic Information

    This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. You can get the most up-to-date accessibility information from https://www.lenovo.com/accessibility If you need additional support with the accessibility features, go to https://pcsupport.lenovo.com/...
  • Page 74 Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding the keys. Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 75: Appendix C. Compliance And Tco Certified Information

    The full text of the system UK declaration of conformity is available at: https://www.lenovo.com/us/en/compliance/uk-doc Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
  • Page 76 Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: https://www.lenovo.com/us/en/compliance/recycling...
  • Page 77 If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 78 Collect and recycle a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 79 European Union (EU) / United Kingdom (UK) RoHS This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of EU Directive 2011/65/EU (as amended by Directive 2015/863/EU) and UK SI 2012 No. 3032 on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast"...
  • Page 80 Mainland China RoHS Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...
  • Page 81 Taiwan RoHS Electromagnetic emission notices Federal Communications Commission (FCC) Supplier’s Declaration of Conformity The following information refers to below products and machine types. Appendix C. Compliance and TCO Certified information...
  • Page 82 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 83 Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Japan VCCI Class B compliance statement...
  • Page 84 注意事項： • 使用30分鐘請休息10分鐘。 • 未滿2歲幼兒不看螢幕，2歲以上每天看螢幕不要超過1小時。 Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo. Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...
  • Page 85 Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset a default power plan. To change the power plan, see “Set the power plan” on page 15.
  • Page 86 Lenovo V50a-22IMB Lenovo V50a-24IMB User Guide...

  • Page 87: Appendix D. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 88 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

This manual is also suitable for:

V50a-24imb

Table of Contents