Panasonic KX-TG6812NZ Operating Instructions Manual page 50

Useful Information
Problem
The base unit does not
ring.
I cannot make a call.
Caller ID
Problem
Caller information is not
displayed.
Caller information is slow
to display.
Time on the unit has
shifted.
The name stored in the
phonebook is not fully
displayed while an outside
call is being received.
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PNQX5803YA_0719_ver122.pdf
Cause/solution
R The ringer volume is turned off. Adjust ringer volume (page 26).
R If you are using a BT double adaptor to connect the unit,
remove the adaptor and connect the unit to the phone wall
socket directly. If the unit operates properly, check or replace
the adaptor.
R You dialled a call restricted number (page 31).
R The key lock feature is turned on. Turn it off (page 19).
R The unit is not designed to be used with rotary/pulse dialling
services.
Cause/solution
R You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall
socket.
R If you use a DSL/ADSL (JetStream) service, we recommend
that you contact your DSL/ADSL service provider to have a
DSL/ADSL Splitter installed. We do not recommend the use of
generic DSL/ADSL filters. Contact your DSL/ADSL service
provider for details.
R Other telephone equipment such as a monitored Burglar Alarm
or the modem in the SKY Digital decoder may be interfering
with this unit. Disconnect the other equipment and try again.
R Depending on your service provider/telephone company, the
unit may display the caller's information at the 2nd ring or later.
Set the first ring to "Off" (page 26).
R Move closer to the base unit.
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to "Manual" (off) (page 26).
R Edit the phonebook entry name to fit in 1 line of text (page 21).
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