Table of Contents
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Model shown is KX-TG2721.
Before initial use, see "Getting Started"
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG2721_2722NZ(en)_0807_ver002.pd1
Operating Instructions
Digital Cordless Answering System
Model No.
1
KX-TG2721NZ
KX-TG2722NZ
2012/08/07
10:29:45
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Table of Contents
Related Manuals for Panasonic KX-TG2722NZ
Summary of Contents for Panasonic KX-TG2722NZ
- Page 1 Model shown is KX-TG2721. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q...
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Page 2: Table Of Contents
Table of Contents Introduction Voice Mail Service Model composition ........3 Voice mail service ........29 Accessory information ........3 Intercom/Locator Important Information Intercom .............30 For your safety ..........5 Handset locator ..........30 Important safety instructions ......6 Transferring calls, conference calls ....30 For best performance ........7 Useful Information Other information .........7 Character entry ..........31... -
Page 3: Introduction
KX-TG2722 KX-TG2721 KX-TGA277 R Intercom calls and the phonebook copy feature are only available for KX-TG2722. R The suffix (NZ) in the following model numbers will be omitted in these instructions: KX-TG2721NZ/KX-TG2722NZ Accessory information Supplied accessories Quantity Accessory item/Part number... - Page 4 Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4MVT or HHR-4MRT batteries Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset DECT repeater KX-A405 Replacement batteries may have a different capacity from that of the supplied batteries.
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Page 5: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product. -
Page 6: Important Safety Instructions
Important Information – the handset batteries need recharging or thunderstorm is coming, we recommend have failed. that you: – there is a power failure. – Unplug the telephone line cord from the phone socket. – Unplug the AC adaptor from the AC Battery power outlet. -
Page 7: For Best Performance
R Operating the product near electrical Base unit location/avoiding noise appliances may cause interference. Move away from the electrical appliances. The base unit and other compatible Panasonic units use radio waves to communicate with Routine care each other. R For maximum coverage and noise-free... -
Page 8: Specifications
Important Information Information on Disposal in other Countries outside the European Union These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Specifications R Standard: GAP (Generic Access Profile) -
Page 9: Getting Started
R USE ONLY Ni-MH batteries AAA (R03) size. Connections R Do NOT use Alkaline/Manganese/Ni-Cd batteries. R Use only the supplied Panasonic AC R Confirm correct polarities ( adaptor PNLV226AL. R When mounting the unit on a wall, see page 38. -
Page 10: Note When Setting Up
R Use the supplied rechargeable batteries. batteries. For replacement, we recommend using the R The battery level may not be displayed Panasonic rechargeable batteries noted on correctly after you replace the batteries. In page 4, 6. this case, place the handset on the base... -
Page 11: Controls
Getting Started MR/ECON Controls R: Recall/Flash ECO: Eco mode shortcut key Handset N (Off/Power) Microphone Charge contacts Navigator key – MDN, MCN, MFN, or MEN: Scroll through various lists and items. – (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking. –... -
Page 12: Display
Getting Started Display Turning the power on/off Handset display items Power on Press M N for about 1 second. Item Meaning Range status: The more Power off bars visible, the closer the handset is to the base unit. Press M N for about 2 seconds. -
Page 13: One Touch Eco Mode
Getting Started R You can select 24-hour or 12-hour clock format (“AM” or “PM”) by pressing *. N a M Note: R The date and time may be incorrect after a power failure. In this case, set the date and time again. -
Page 14: Making/Answering Calls
Making/Answering Calls When storing a calling card access number and/or PIN in the phonebook, a pause is also Making calls needed (page 16). Example: If you need to dial the line access Lift the handset and dial the phone number “0” when making outside calls with a number. -
Page 15: Useful Features During A Call
Making/Answering Calls Temporary handset ringer off For Call Waiting or Call Waiting Caller ID service users While the handset is ringing for a call, you can turn the ringer off temporarily by pressing To use call waiting or Call Waiting Caller ID, you must first subscribe with your service provider/telephone company. -
Page 16: Phonebook
Phonebook N a MbN: Select the character Handset phonebook entry mode. a M Press the dial key (0 to 9) which The phonebook allows you to make calls contains the character you are searching without having to dial manually. You can add for (page 31). - Page 17 Phonebook Copying an entry Find the desired entry (page 16). a MbN: “Copy” a M Enter the handset number you wish to send the phonebook entry to. R When an entry has been copied, “Completed” is displayed. R To continue copying another entry: MbN: “Yes”...
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Page 18: Programming
Programming Programmable settings You can customise the unit by programming the following features using the handset. Scrolling through the display menus Press MCN or MDN to select the desired main menu. a M Press MCN or MDN to select the desired item in sub-menu 1. a M R In some cases, you may need to select from sub-menu 2. - Page 19 Programming Main menu Sub-menu 1 Sub-menu 2 Ph.Book Setup New Entry – – Copy All Handset Setup – Set Date & Time – Alarm <Off> Ringer Setup Ringer Volume <Level 6> *3, *4 – Ringtone <Ringtone 1> Display Setup Select Language <English>...
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Page 20: Special Programming
Programming If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. If you do not want the unit to ring before the caller information is received, set to “Off”. (Caller ID subscribers only) You can only remove the first ring if the unit rings two times or more by default, which depends on your service provider/telephone company. - Page 21 Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on.
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Page 22: Caller Id Service
Caller ID Service R If the unit is connected to a PBX system, caller information may not be properly Using Caller ID service received. Contact your PBX supplier. Important: R This unit is Caller ID compatible. To use Missed calls Caller ID features, you must subscribe to a If a call is not answered, the unit treats it as a Caller ID service. - Page 23 Caller ID Service Press MCN to search from the most recent MbN: Select the desired entry. a call, or press MDN to search from the oldest call. MbN: “Add Phonebook” a M To call back, press M To store the name, continue from step 3, To exit, press M “Adding entries”, page 16.
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Page 24: Answering System
Answering System Answering system Turning the answering system on/off The answering system can answer and record calls for you when you are unavailable to The answering system is preset to on. answer the phone. You can also set the unit to play a greeting Base unit message but not to record caller messages by Press M... -
Page 25: Listening To Messages Using The Base Unit
Answering System Recording your greeting message Playing back the greeting message MbN: “Answer System” a M MbN: “Answer System” a M MbN: “Greeting” a M MbN: “Greeting” a M MbN: “Start REC” a M MbN: “Play Greeting” a M MbN: “Yes” a M After a beep sounds, hold the handset about 20 cm away and speak clearly into the microphone (2 minutes and 30... -
Page 26: Listening To Messages Using The Handset
Answering System Operation Listening to messages Erase all messages using the handset Reset to a pre-recorded greeting message When new messages have been recorded, “Messages” is displayed on the handset with If pressed within the first 5 seconds of a the total number of new messages. - Page 27 Answering System Note: Remote access code R If you do not press any dial keys within 10 A 3-digit remote access code must be entered seconds after a voice guidance prompt, the when operating the answering system unit disconnects your call. remotely.
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Page 28: Answering System Settings
Answering System provider/telephone company on how to Enter your remote access code within 10 operate this service and how you will be seconds after the long beep. notified that you have messages. To use R The greeting message is played back. this service you will be required to leave R You can either hang up, or enter your your answering machine off on your unit... -
Page 29: Voice Mail Service
Voice Mail Service Voice mail service To receive Call Minder or Message Mailbox messages, please note the following: “Call Minder” and “Message Mailbox” are automatic answering services offered by your service provider/telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your... -
Page 30: Intercom/Locator
Intercom/Locator Intercom Transferring calls, conference calls Available for: KX-TG2722 Available for: KX-TG2722 Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can be made between 2 handsets. R When paging the handset, the paged handset beeps for 1 minute. -
Page 31: Useful Information
Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 31). – Press MFN or MEN to move the cursor left or right. –... - Page 32 Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table ( TG2721_2722NZ(en)_0807_ver002.pd32 2012/08/07 10:29:47...
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Page 33: Error Messages
Useful Information Error messages Display message Cause/solution Error R Recording was too short. Try again. Failed R Phonebook copy failed (page 16). Confirm the other handset (the receiver) is in standby mode and try again. Incomplete R The receiver’s phonebook memory is full. Erase the unwanted phonebook entries from the other handset (the receiver) and try again. - Page 34 Useful Information Problem Cause/solution I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration. R The base unit’s AC adaptor or telephone line cord is not connected.
- Page 35 Useful Information Problem Cause/solution Noise is heard, sound cuts R You are using the handset or base unit in an area with high in and out. electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit.
- Page 36 Useful Information Answering system Problem Cause/solution The unit does not record R The answering system is turned off. Turn it on (page 24). new messages. R The message memory is full. Erase unwanted messages (page 25). R The recording time is set to “Greeting Only”. Change the setting (page 28).
- Page 37 Useful Information Registering a handset to the base unit Handset: MbN: “Handset Setup” a M MbN: “Register H.set” a M Base unit: Press and hold M N for about 5 seconds, until the registration tone sounds. R If all registered handsets start ringing, press M N again to stop, then repeat this step.
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Page 38: Wall Mounting
Useful Information Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. R Drive the screws (not supplied) into the wall. n Base unit n Charger 50 mm 25 mm Screws Screws... -
Page 39: Warranty
6) Damage to the product caused by accident, misuse or Act of God. 7) Repairs when the product has been dismantled, repaired, modified or serviced by other than a Panasonic Authorised Dealer authorised to service that type of product. IF YOUR PANASONIC PRODUCT FAILS WITHIN THE... -
Page 40: Index
Index Recall/flash: 15 Redialling: 14 Index Repeater: 21 Ringer tone: 19 Alarm: 20 Speakerphone: 14 Answering calls: 14 Transferring calls: 30 Answering system: 24 Troubleshooting: 33 Call screening: 24 Erasing messages: 25, 26, 27 Voice mail: 29 Greeting message: 24 Volume Greeting only: 28 Receiver: 14... - Page 41 Notes TG2721_2722NZ(en)_0807_ver002.pd41 2012/08/07 10:29:48...
- Page 42 Notes TG2721_2722NZ(en)_0807_ver002.pd42 2012/08/07 10:29:48...
- Page 43 Notes TG2721_2722NZ(en)_0807_ver002.pd43 2012/08/07 10:29:48...
- Page 44 350 Te Irirangi Drive, East Tamaki, Private Bag 14911 Panmure, Auckland, New Zealand Phone: (09) 272 0100 Fax: (09) 272 0137 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan © Panasonic System Networks Co., Ltd. 2012 *PNQX5405ZA* *PNQX5405ZA* PNQX5405ZA TT0912MU0 (D) TG2721_2722NZ(en)_0807_ver002.pd44...