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Model shown is KX-TG2721.
Before initial use, see "Getting Started"
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TG2721AL
KX-TG2722AL
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Table of Contents
Related Manuals for Panasonic KX-TG2721AL
Summary of Contents for Panasonic KX-TG2721AL
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Page 1: Operating Instructions
Model shown is KX-TG2721. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey:... -
Page 2: Table Of Contents
Table of Contents Introduction Voice Mail Service Model composition ........3 Voice mail service ........30 Accessory information ........3 Intercom/Locator Important Information Intercom .............31 For your safety ..........5 Handset locator ..........31 Important safety instructions ......6 Transferring calls, conference calls ....31 For best performance ........6 Useful Information Other information .........7 Character entry ..........32... -
Page 3: Introduction
KX-TG2722 KX-TG2721 KX-TGA277 R Intercom calls and the phonebook copy feature are only available for KX-TG2722. R The suffix (AL) in the following model numbers will be omitted in these instructions: KX-TG2721AL/KX-TG2722AL Accessory information Supplied accessories Quantity Accessory item/Part number... - Page 4 Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4MVT/2B or HHR-4MRT/2B batteries Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset DECT repeater KX-A405AL...
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Page 5: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. R It is advised not to use the equipment at a To prevent severe injury and loss of life/ refuelling point. -
Page 6: Important Safety Instructions
R Please ensure that a separate telephone, not dependent on local power, is available Base unit location/avoiding noise for emergency use. The base unit and other compatible Panasonic R This equipment will be inoperable when units use radio waves to communicate with mains power fails. -
Page 7: Other Information
Important Information – away from electronic appliances such as TVs, radios, personal computers, Other information wireless devices, or other phones. – facing away from radio frequency CAUTION: Risk of explosion if battery is transmitters, such as external antennas replaced by an incorrect type. Dispose of used of mobile phone cell stations. - Page 8 Important Information Maximum: Approx. 1.8 W R Operating conditions: 0 °C – 40 °C, 20 % – 80 % relative air humidity (dry) Note: R Design and specifications are subject to change without notice. R The illustrations in these instructions may vary slightly from the actual product.
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Page 9: Getting Started
R USE ONLY Ni-MH batteries AAA (R03) size. Connections R Do NOT use Alkaline/Manganese/Ni-Cd batteries. R Use only the supplied Panasonic AC R Confirm correct polarities ( adaptor PNLV226AL. R When mounting the unit on a wall, see page 39. -
Page 10: Note When Setting Up
R Even after the batteries are fully charged, For replacement, we recommend using the the handset can be left on the base unit or Panasonic rechargeable batteries noted on charger without any ill effect on the page 4, 6. batteries. -
Page 11: Controls
Getting Started MR/ECON Controls R: Recall/Flash ECO: Eco mode shortcut key Handset N (Off/Power) Microphone Charge contacts Navigator key – MDN, MCN, MFN, or MEN: Scroll through various lists and items. – (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking. –... -
Page 12: Display
Getting Started Display Turning the power on/off Handset display items Power on Press M N for about 1 second. Item Meaning Range status: The more Power off bars visible, the closer the handset is to the base unit. Press M N for about 2 seconds. -
Page 13: One Touch Eco Mode
Getting Started R You can select 24-hour or 12-hour clock format (“AM” or “PM”) by pressing *. N a M Note: R The date and time may be incorrect after a power failure. In this case, set the date and time again. -
Page 14: Making/Answering Calls
Making/Answering Calls When storing a calling card access number and/or PIN in the phonebook, a pause is also Making calls needed (page 16). Example: If you need to dial the line access Lift the handset and dial the phone number “0” when making outside calls with a number. -
Page 15: Useful Features During A Call
Making/Answering Calls Temporary handset ringer off Call share While the handset is ringing for a call, you can Available for: turn the ringer off temporarily by pressing KX-TG2722 You can join an existing outside call. To join the conversation, press M N when the other handset is on an outside call. -
Page 16: Phonebook
Phonebook R If there is no entry corresponding to Handset phonebook the character you selected, the next entry is displayed. The phonebook allows you to make calls MbN: Scroll through the phonebook if without having to dial manually. You can add necessary. - Page 17 Phonebook Enter the handset number you wish to send the phonebook entry to. R When an entry has been copied, “Completed” is displayed. R To continue copying another entry: MbN: “Yes” a M N a MbN: Select the desired entry. a M Copying all entries N a M MbN: “Copy All”...
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Page 18: Programming
Programming Programmable settings You can customise the unit by programming the following features using the handset. Scrolling through the display menus Press MCN or MDN to select the desired main menu. a M Press MCN or MDN to select the desired item in sub-menu 1. a M R In some cases, you may need to select from sub-menu 2. -
Page 19: Ringer Setup
Programming Main menu Sub-menu 1 Sub-menu 2 Ph.Book Setup New Entry – – Copy All Handset Setup – Set Date & Time – Alarm <Off> Ringer Setup Ringer Volume <Level 6> *3, *4 – Ringtone <Ringtone 1> Display Setup Select Language <English>... -
Page 20: Special Programming
Programming If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. If you do not want the unit to ring before the caller information is received, set to “Off”. (Caller ID subscribers only) You can only remove the first ring if the unit rings two times or more by default, which depends on your service provider/telephone company. - Page 21 To exit the registration mode, press M R The registration tone stops. You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on.
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Page 22: Caller Id Service
Caller ID Service Phonebook name display Using Caller ID service When caller information is received and it matches a phone number stored in the Important: phonebook, the stored name in the R This unit is Caller ID compatible. To use phonebook is displayed and logged in the Caller ID features (such as displaying caller caller list. -
Page 23: Erasing Caller Information
Caller ID Service MbN: Select the desired entry. a Viewing the caller list and calling back MbN: “Add Phonebook” a M MFN ( ) To store the name, continue from step 3, “Adding entries”, page 16. Press MCN to search from the most recent call, or press MDN to search from the oldest call. -
Page 24: Answering System
Answering System Answering system Turning the answering system on/off The answering system can answer and record calls for you when you are unavailable to The answering system is preset to on. answer the phone. You can also set the unit to play a greeting Base unit message but not to record caller messages by Press M... -
Page 25: Listening To Messages Using The Base Unit
Answering System Recording your greeting message Playing back the greeting message MbN: “Answer System” a M MbN: “Answer System” a M MbN: “Greeting” a M MbN: “Greeting” a M MbN: “Start REC” a M MbN: “Play Greeting” a M MbN: “Yes” a M After a beep sounds, hold the handset about 20 cm away and speak clearly into the microphone (2 minutes and 30... -
Page 26: Listening To Messages Using The Handset
Answering System Operation Listening to messages Erase all messages using the handset Reset to a pre-recorded greeting message When new messages have been recorded, “Messages” is displayed on the handset with If pressed within the first 5 seconds of a the total number of new messages. -
Page 27: Remote Access Code
Answering System Note: Remote access code R If you do not press any dial keys within 10 A 3-digit remote access code must be entered seconds after a voice guidance prompt, the when operating the answering system unit disconnects your call. remotely. -
Page 28: Answering System Settings
Answering System will be notified that you have messages on Enter your remote access code within 10 your voice mail. seconds after the long beep. To use this service, you will be required to R The greeting message is played back. leave your answering machine off on your R You can either hang up, or enter your unit. - Page 29 Answering System – If you use your own message, record the greeting-only message asking callers to call again later (page 25).
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Page 30: Voice Mail Service
Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 31: Intercom/Locator
Intercom/Locator Intercom Transferring calls, conference calls Available for: KX-TG2722 Available for: KX-TG2722 Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can be made between 2 handsets. R When paging the handset, the paged handset beeps for 1 minute. -
Page 32: Useful Information
Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 32). – Press MFN or MEN to move the cursor left or right. –... - Page 33 Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table (...
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Page 34: Error Messages
Useful Information Error messages Display message Cause/solution Error R Recording was too short. Try again. Failed R Phonebook copy failed (page 16). Confirm the other handset (the receiver) is in standby mode and try again. Incomplete R The receiver’s phonebook memory is full. Erase the unwanted phonebook entries from the other handset (the receiver) and try again. - Page 35 Useful Information Problem Cause/solution I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration. R The base unit’s AC adaptor or telephone line cord is not connected.
- Page 36 Useful Information Problem Cause/solution Noise is heard, sound cuts R You are using the handset or base unit in an area with high in and out. electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit.
- Page 37 Useful Information Answering system Problem Cause/solution The unit does not record R The answering system is turned off. Turn it on (page 24). new messages. R The message memory is full. Erase unwanted messages (page 25). R The recording time is set to “Greeting Only”. Change the setting (page 28).
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Page 38: Deregistering A Handset
Useful Information Registering a handset to the base unit Handset: MbN: “Handset Setup” a M MbN: “Register H.set” a M Base unit: Press and hold M N for about 5 seconds, until the registration tone sounds. R If all registered handsets start ringing, press M N again to stop, then repeat this step. -
Page 39: Wall Mounting
Useful Information Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. R Drive the screws (not supplied) into the wall. n Base unit n Charger 50 mm 25 mm Screws Screws... -
Page 40: Index
Index Redialling: 14 Repeater: 21 Index Ringer tone: 19 Speakerphone: 14 Alarm: 20 Transferring calls: 31 Answering calls: 14 Troubleshooting: 34 Answering system: 24 Call screening: 24 Voice mail: 30 Erasing messages: 25, 26, 27 Volume Greeting message: 24 Receiver: 14 Greeting only: 28 Ringer (Base unit): 19 Listening to messages: 25, 26, 27... - Page 41 Notes...
- Page 42 Notes...
- Page 43 Notes...
- Page 44 Attach your purchase receipt here. Customer Care Centre Tel. No.: 132600 or website www.panasonic.com.au Sales Department: 1 Innovation Road, Macquarie Park NSW 2113, Australia 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan © Panasonic System Networks Co., Ltd. 2012 *PNQX5404ZA* *PNQX5404ZA* PNQX5404ZA TT0912MU0 (A)