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Troubleshooting
The installation procedure does not begin when I insert the Installation
CD-ROM.
Possible Solution:
You may be running a program that interferes with the autolaunch feature of the CD-ROM. Nav-
igate to your CD-ROM drive and launch Startup.exe.
The Detection Utility does not find the access point.
Possible Solution 1:
1.
Ensure that all cables are plugged in firmly, and verify that the access point's power
indicator is lighted.
2.
In the Detection Utility, click Back and then click Next to restart the discovery proc-
ess.
Possible Solution 2:
You can open the access point's Web User Interface without using the Detection Utility by typ-
ing the IP address in your Web browser's navigation or address bar. To find the IP address of
the access point,
1.
Using the configuration program for the networking device, such as a router, to
which the access point is connected, view the device's client list.
2.
Find the LAN MAC address of the access point in the client list.
3.
Note the IP address that corresponds to the LAN MAC address of the access point.
Possible Solution 3:
You can perform access point configuration by using a direct connection. For more information
about using this method, see "Setting Up and Launching Your Wireless Network" in the
istrator Guide
on the Installation CD-ROM.
I cannot access the Web User Interface.
Possible Solution 1:
Verify that you are entering the correct IP address in your Web browser.
Possible Solution 2:
Reboot the access point by disconnecting and then reconnecting its power adapter.
Possible Solution 3:
Verify the connection setting of your Web browser, and verify that the HTTP Proxy feature of
your Web browser is disabled.
Internet Explorer users:
Click Tools, click Internet Options, and then click the Connections tab.
1.
Select Never dial a connection, and then click the LAN Settings button.
2.
3.
Clear all the checkboxes and click OK.
Click OK again to apply the connection setting.
4.
Mozilla-based browser users:
1.
Click Edit, Preferences, and then double-click Advanced in the Category window.
2.
Click Proxies, select Direct connection to the Internet, and then click OK.
8
Admin-
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