Information Codes - Samsung WA50N7350A Series User Manual

INFORMATION CODES

The Washer may display information codes to help you understand what is occurring with your Washer better.
CODE SYMBOL
Ub
dC/dC1
dC3
ddC
5C
4C
4C2
tC
3C
9C1/9C2
WA7000M_DC68-03774A-05_EN.indd 35 WA7000M_DC68-03774A-05_EN.indd 35
MEANING
Unbalanced load prevents washer
from spinning.
The washer did not properly lock
the door.
Add Door did not lock.
Add Door open while working
The washer does not drain. The
washer may detect a small clog
while draining.
Water is not being supplied to the
washer.
The hot water was supplied from
the course washing the delicacy
clothes.
Temperature sensor problem.
Motor problem.
High/low voltage detected.
English - 35
SOLUTION
Redistribute the load, and then press the Start/
Pause button.
Make sure the door is fi rmly closed. Restart the
washer. If the code reappears, call customer
service.
Make sure the Add Door is fi rmly closed. Restart
the washer. If the code reappears, call customer
service.
1. Restart the washer.
2. Select the Spin Only cycle.
3. Press the Start/Pause button to drain the
water.
If the washer still does not drain, call customer
service.
Make sure the water taps are open.
Make sure the water hoses are not clogged.
Make sure the water taps are not frozen.
Make sure the washing machine is operating with
suffi cient water pressure.
Make sure that the cold water tap and the hot
water tap are properly connected.
Clean the mesh fi lter as it may be clogged.
Make sure the cold water supply hose is fi rmly
connected to the cold water tap.
If it is connected to the hot water tap, the laundry
may be deformed with some cycles.
Restart the washer. If the code reappears, call
customer service.
2018-09-04 2018-09-04 2:58:57 2:58:57