Belkin F9K1113 v1 User Manual

Ac1200 db wi-fi dual-band ac+ gigabit router

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AC1200 DB Wi-Fi® Dual-Band AC+ Gigabit Router

USER MANUAL

8820-01108 Rev.

A01

F9K1113 v1

TABLE OF CONTENTS

Getting Started

What's in the Box

Initial Setup

Advanced Tools & Settings

The Belkin Router Manager

Adding Computers to Your Network

Manually Set Up Your Internet Connection

Additional Capabilities

Adding USB Devices

USB Print and Storage Manager

Guest Access

Media Server

Website Filters by Norton

IntelliStream QoS

IPv6 Configuration

Getting to Know Your Router

Front Panel

Back Panel

Technical Details

Technical Features

System Requirements

Using Your Router

Enabling Auto Update on Your Router

Updating Your Router via Your System Tray or Menu Bar

Updating the Router's Firmware via the Web Interface

Resetting the Router

Restoring your Router to Factory Defaults

Restoring the Router to Default Settings Using the Web Interface

Troubleshooting, Support, and Warranty

Troubleshooting

Table of Contents

Summary of Contents for Belkin F9K1113 v1

Page 1 TABLE OF CONTENTS Getting Started What’s in the Box Initial Setup Advanced Tools & Settings The Belkin Router Manager Adding Computers to Your Network Manually Set Up Your Internet Connection Additional Capabilities Adding USB Devices USB Print and Storage Manager...
Page 2: Getting Started
Technical Support Belkin International, Inc., Limited 2-Year Product Warranty Regulatory Information FCC Statement Getting Started What’s in the Box AC1200 DB Wi-Fi Dual-Band AC+ Gigabit Router Ethernet cable (attached to router) Power supply (attached to router) Network information card (attached to router) Belkin Setup CD with User Manual Quick Setup Guide Initial Setup Where to Place Your Router For the best results, place the Router next to your modem in an open location away from large metal objects and magnets such as those found in speakers. Raising the Router above floor level can improve the strength of your wireless signal.
Page 3 [You can get the actual artwork from the N900DB QIG “QIG_F9K1104_8830‐06656_N900.pdf”] Power up your modem by plugging in its power supply. Power up your Router by plugging in its power supply. [You can get the actual artwork from the N900DB QIG “QIG_F9K1104_8830‐06656_N900.pdf”]...
Page 4: Run The Installer Software
Run the Installer Software Insert the included CD into your computer. It should run automatically; if not , find the setup program and open it. Follow the prompts. The setup software will configure your Internet connection and let you know when things are working. If you have DSL, you may need a username and password from your Internet provider. [Image of laptop and CD] [You can get the actual artwork from the N900DB QIG “QIG_F9K1104_8830‐06656_N900.pdf”]...
Page 5 [SCREENSHOT OF SETUP MENU setup menu.png] 1) Click the Setup icon on the CD menu. Diagram of bottom of the router showing service card – can be obtained from “Tested QIG 2011 07 14.pdf” provided 2) After a brief installation, the setup software will ask you for the network name and password from the network information card that is stored in the foot of your new Belkin Router. Store the card under the base of your Router for future reference. [SCREENSHOT OF SUCCESS setup success.png] 3) A progress screen will appear while additional software is installed. This may take a few minutes to complete. Once finished, a “Success” message will appear indicating that you are connected to the Internet via your new Belkin Router. During setup you may be asked for additional information. You may need to enter a username and password provided by your ISP. This username and password is likely to be found on materials that came from your ISP when you signed up for service. If necessary, you may need to contact your ISP to retrieve your username and password. If you have a static IP address, you may need to enter additional information also provided by your ISP. If your computer doesn’t have a wireless adapter, or the setup software is unable to control it, you may be asked to connect your computer to the Router with a network cable.
Page 6 [N600 SCREENSHOT OF TRAY APP MENU (TBD)] The Belkin Router Manager appears in your system tray (Windows) or menu bar (Mac). Its icon indicates the current status of your Router and also allows you to access your Router’s settings to make changes. It also provides quick access to software that came bundled with your Router. To access the Router settings, click on the icon and select from the menu that appears. The status of your Router is shown by the Belkin Router Manager icon, which closely mimics the light on the front of the Router. Blue: You are connected to your Belkin Router and it is connected to the Internet. Amber: You are connected to your Belkin Router, but it is not connected to the Internet.
Page 7: Manual Setup
If you know what sort of Internet service you have, you might try a manual setup. For this, you will need a Wi-Fi-enabled smartphone, tablet, or computer. Connect to Your Router Retrieve the network ID card from the foot of your new Belkin Router.
Page 8 [Diagram of bottom of the router showing service card – can be obtained from “Tested QIG 2011 07 14.pdf” provided] Can’t find the card? The default network name and password are also printed on the foot of the Router. Use your computer, tablet, or smartphone to connect to the wireless network shown on the network ID card.
Page 9: Manually Set Up Your Internet Connection
established, the light will turn blue and then go out. If a connection is not established, the light will blink amber. You may repeat the process to try again. You can repeat this process for each WPS‐enabled device you’d like to add to your network. Manually Set Up Your Internet Connection Use a browser to visit http://router/ The router homepage should appear. [Image of browser showing the router homepage – see “Tested QIG 2011 07 14.pdf” provided for guideline] http://192.168.2.1/ You can also try visiting The status of your Internet connection is shown in the upper right corner of the router homepage.
Page 10: Dynamic Connection
If a password screen appears, press “Submit.” [Image of the login screen showing the submit button – see “Tested QIG 2011 07 14.pdf” provided for guideline] Dynamic Connection Cable and fiber customers generally require a dynamic connection. Some DSL customers require a PPPoE connection.
Page 11: Pppoe Connection
PPPoE Connection Some DSL customers require a PPPoE connection. Select PPPoE this time and press “Next.” [Image of the connection type screen with PPPoE selected – see “Tested QIG 2011 07 14.pdf” provided for guideline] Enter the username and password supplied by your Internet provider and click “Apply Changes.”...
Page 12 2. Select your wireless network from the list that appears there. If asked to do so, enter the network password. Mac OS® X Your Mac® provides a menu of available wireless networks at the right end of the menu bar. 1.
Page 13: Additional Capabilities
Plug your USB hard drive into the USB port on the back of your Router. When the light above the USB port is lit, your drive is available to computers on your network. You can manually check the status of your shared drive by visiting the USB Print and Storage Manager, found under the Belkin Router Manager icon displayed in your system tray (Windows) or menu bar (Mac). If you have difficulty sharing a drive on your network, please see the “Troubleshooting” section of this manual. A few USB hard disks require more power than the Router’s USB port provides. In these cases, you may notice the drive failing to come on or remaining on for a short time. If your disk has an optional power supply, please use it while the disk is attached to your Router.
Page 14 Note: Each computer that will use the printer must have both the Belkin software and the printer’s driver installed. If the print driver is not installed, you will be asked to install it by the Belkin USB Print and Storage Manager. Adding Other USB Devices Other USB devices may also be shared via your Router. Plug your device into the USB port located on the back of your Router. When the light above the USB port is lit, your device is available to computers on your network. Computers running the Belkin USB Print and Storage Manager will be able to make use of the shared device by visiting the USB Print and Storage Manager, found under the Belkin Router Manager icon displayed in your system tray (Windows) or menu bar (Mac). USB Print and Storage Manager The USB Print and Storage Manager helps to manage and monitor the use of your USB printers, scanners, hard drives, and other devices that are connected to your Router’s USB port and shared across your network. USB Print and Storage Manager is found in the Belkin Router Manager icon displayed in your system tray (Windows) or menu bar (Mac). When you have one or more USB devices attached to your Router, the main actions for those devices are available directly from the Belkin Router Monitor menu. Guest Access You can allow guests to use your Internet connection without joining your personal network. The network name and password...
Page 15 for the guest network is located on the network information card found under the foot of your Router. A person using your guest network will be able to join without a password, but will be shown a login page when they attempt to surf the Web. They will need to enter the guest password into this page to continue. Media Server Media Server sends media from a USB drive attached to your Router to any UPnP (Universal Plug-and-Play) or DLNA-compatible device on your network. These devices include certain gaming systems, televisions, Blu-ray players, and cell phones. There are several settings in the configuration page: When you click “Apply Changes,”...
Page 16 Website Filters. Powered by Norton Provides a first layer of whole-home Internet protection to guard you from unsafe and inappropriate websites on any device on your network. There are four different filtering options: 1. Block malicious, adult, and other non-family-friendly sites 2.
Page 17 4. You manually set the DNS servers on your device. IntelliStream QoS IntelliStream is a feature of Belkin routers that prioritizes video and gaming traffic for a better online entertainment experience. There are two ways to enable IntelliStream: Run a Speed Test: In order for IntelliStream to provide you the best media experience, your Router needs to know what your approximate Internet speeds are.
Page 18 Once complete you will see the results. If your Internet speed is greater than 70Mbps when downloading, IntelliStream QoS will only improve your uploading experience. Refresh – This will retest your Internet speed.
Page 19 When you click “Apply Changes,” your Router will save your changes. Manual set – This will let you set your approximate Internet speeds. If you do not know your Internet speeds, call your ISP. When you click “Apply Changes,” your Router will save your changes.
Page 20 IntelliStream is now enabled. IPv6 Configuration A new version of Internet Protocol (IP) uses a 128-bit address to implement additional features that are not present in current IP addresses. Contact your ISP to inquire about their support for IPv6. Pass-Through...
Page 21: Getting To Know Your Router
Devices connected to your Router can talk to each other using native IPv6 packets, but information will be sent to all connected devices. Pass-through is not efficient and is not recommended for consistent use. Getting to Know Your Router Front Panel [DIAGRAM front.ai] ...
Page 22 Solid Blue: The Router is connected to the Internet. Blinking Amber: The Router can’t detect the modem. Either the modem is off, is not plugged into the Router, or is unresponsive. B) Wi‐Fi Protected Setup (WPS) Light and Button The WPS button on the front of your Router can be used to help establish a secure connection between your Router and other WPS‐ enabled Wi‐Fi devices such as computers. To use the WPS feature on your Router, see “Getting Started > Adding Computers to Your Network > Using the WPS Button”. The small light near the WPS button shows what is happening while you are using WPS to establish a connection. Off: Idle Blinking Blue: The Router is listening for a WPS‐enabled computer or other device. Solid Blue: The Router has made a secure connection with the computer or other device. Amber: A connection was not created.
Page 23 Back Panel [R DIAGRAM FOR SHARE AND PLAY r_shareplay_back.ai] A) Modem (WAN) Connector Connect your modem to this port using an Ethernet cable. B) Wired (LAN) Connectors Connect computers and other wired network devices to these ports using Ethernet cables. C) USB 2.0 Ports USB printers, disks, and other USB devices plugged into this port will be shared on your network. Each USB port has a light that indicates its status. Off: No USB device is connected or the attached USB device is not in use. Blinking: Please wait to unplug the device until the light turns off. On: The USB device is connected and being shared on your network. D) Reset Button This button is used to restart your Router in rare cases when it functions incorrectly. Resetting the Router will preserve your settings. This button may also be used to restore the factory default settings. Please see the Troubleshooting section for more information. E) Power Connector Connect the included power supply to this jack. Technical Details Technical Features Integrated 802.11a/b/g/n/ac (Draft 2.0) Wireless Access Point Utilizing Dual-Band Network technology, your Router creates two separate networks (one at 2.4GHz band and the other at 5GHz band), allowing increased bandwidth to all your connected wireless devices and computers.
Page 24 You can easily make changes to your Router’s advanced settings through your web browser. These changes can be made from any computer on your network. Belkin Router Monitor The Belkin Router Monitor application helps you to monitor your ’ Router s status and change network settings.
Page 25: Using Your Router
Using Your Router Enabling Auto Update on Your Belkin Router The Router has the capability to automatically check for a newer version of firmware and alert you when it’s available. You can choose to download the new version or ignore it. By default this feature is disabled.
Page 26 Router. This can be done easily via your computer’s system tray or menu bar. Setup steps: Click on the blue Belkin Router Manager icon (right-click for Windows) in your system tray (Windows) or menu bar (Mac). Select “Check for Updates” or “Update Available” from the menu.
Page 27 Open a web browser on the computer. In the address bar of the web browser, type “http://192.168.2.1” and press “Enter” on your keyboard. Click “Login” in the upper right-hand corner of the page. The Router does not ship with a password, so just click “Submit”.
Page 28 Select the firmware file by left-clicking on it and then click the “Open” button in the lower- right corner of the window. This will take you back into the Router’s interface. Click the “Update” button. A prompt asking, “Are you sure you want to continue with upgrading?” will appear. Click “OK”.
Page 29 Restoring Your Router to Factory Defaults Press and hold the “Reset” button for at least 5 seconds, and then release it. The lights on the Router will momentarily flash. The “Router” light will begin to blink. When the “Router” light becomes solid again, the restore is complete.
Page 30 A warning box will open that says, “Warning: All your settings will be lost. Are you sure you want to do this?” Click “OK”. The Router will begin the restoring process. Once the restore is complete, the Router will reboot. Note: This may take several minutes.
Page 31: Troubleshooting, Support, And Warranty
The Setup CD does not automatically start. If Belkin Setup does not run when you insert the CD‐ROM, your computer may not be configured to open CDs automatically. If Belkin Setup does not appear within 15 seconds, browse to your CD‐ROM drive and open the “Belkin Setup” icon. Alternatively, you may visit http://router/ and perform the setup manually. Please see “Manual Setup Using Your Browser” earlier in this manual for more information. Belkin Setup cannot find my Router. If Belkin Setup is not able to communicate with your Router during the installation process, please check the following items. 1) Make sure that the wireless hardware on your computer is turned on, if available. 2) Try connecting your computer to one of the four “wired” ports on the Router with an Ethernet cable. 3) Ensure that the Router is on. The front‐panel light should be on. 4) Unplug the Router’s power supply for 10 seconds, then plug it back in. 5) There may be firewall software on your computer preventing an outgoing connection. You may choose to temporarily disable this software before attempting setup. If Belkin Setup still cannot find the Router, you might choose to do a manual setup. Refer to “Manually Configuring Network Settings” in this manual for details. Belkin Setup cannot connect my Router to the Internet. If Belkin Setup is not able to connect the Router to the Internet, please check the following items: 1) Use the troubleshooting suggestions within Belkin Setup.
Page 32 If you have a static connection, your ISP will have assigned you an IP address, subnet mask, and gateway address. Please re-run Belkin Setup and enter this information when a static connection is mentioned.
Page 33 You may need to configure your Router to meet the specific requirements of your ISP. To search our knowledge base for ISP-specific issues, go to: http://www.belkin.com/support and type in “ISP”. 5) If you continue to have no Internet connection, refer to “Manually Configuring Network Settings” in this manual for an alternative setup method.
Page 34 I can’t connect to the Internet wirelessly and my network name is not listed in Available Networks. 1) Verify that your Router is on and the front‐panel light shows solid blue. 2) If you are far from the Router, you might try moving closer to see if you might have been out of range. 3) Using a computer attached to the Router via a network cable, visit http://router/ and ensure that “Broadcast SSID” is ON. This setting is found on the “Channel and SSID” page. My wireless network performance is slow, inconsistent, suffers from weak signal, or I’m having difficulty maintaining a VPN connection. Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances.
Page 35 Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable. Experiment with different connection rates until you find the best one for your environment.
Page 36 Enter a password. This can be from 8–63 characters of your 4) choice, including spaces and punctuation, OR a 64‐digit hexadecimal number (using only the numbers 0–9 and letters A–F). Click “Apply Changes” to finish. Your wireless connection is 5) now encrypted. Each computer using your wireless network will need to use the new key. Note: If you are configuring the Router over a wireless connection, you will have to re‐connect to the Router after changing any security settings. Note: Some older networking hardware supports only WEP encryption. If your older computers cannot connect to your network, try 128‐bit or 64‐bit WEP, or seek software updates from their manufacturers. I am having difficulty setting up Wired Equivalent Privacy (WEP) security on my Router. Log in to your Router. Visit http://router/ with your web 1) browser. Click on the “Login” button in the top right-hand corner of the screen. You will be asked to enter your password.
Page 37 Note: If you are configuring the Router over a wireless connection, you will have to re‐connect to the Router after changing any security settings. Note: Some older networking hardware supports only 64‐bit WEP encryption. If your older computers cannot connect to your network, try 64‐bit WEP. A disk I plugged into the USB port is not showing up on my computer or in Memory Safe. 1) Is the light on over the USB port that the disk is plugged into? If not, try unplugging and re‐plugging the disk. Please check that the USB connector is firmly plugged into the Router. 2) If your disk has an optional power supply, please use it while the disk is attached to your Router. 3) The Router supports FAT16, FAT32‐, or NTFS‐formatted disks. Disks in other formats will not appear in the Finder (Mac OS X) or Windows Internet Explorer.
Page 38 A disk I plugged into the USB port is not coming on or remains on only for a short time. Some drives require more power than the Router’s USB port provides. If your disk has an optional power supply, please use it while the disk is attached to your Router. A printer I plugged into the USB port is not showing up on my computer. 1) Is the light on over the USB port that the printer is plugged into? If not, try unplugging and re‐plugging the printer. Please check that the USB connector is firmly plugged into the Router. 2) To print to a printer attached to the Router, your computer must have that printer’s driver installed. Please check that the driver is installed. 3) The printer may not be set to auto‐connect. Via the Belkin Router Manager, open the USB Print and Storage Center. Check that the printer appears in the list of available devices. View the properties of the printer, and check that “auto‐ connect” is selected. A different sort of USB device that I plugged into the USB port is not showing up on my computer. Most USB devices other than disks and printers must be accessed via the USB Print and Storage Center. 1) Is the light on over the USB port that the device is plugged into? If not, try unplugging and re‐plugging the device. Please check that the USB connector is firmly plugged into the Router. 2) Via the Belkin Router Manager, open the USB Print and Storage Center. Check that the device appears in the list of available devices. 3) Select the device and click the “Use” button. The device will be virtually connected to your computer until you choose to “Stop Using” the device, or another person requests use of the device.
Page 39 What will we do to correct problems? Product Warranty. Belkin will repair or replace, at its option, any defective product free of charge (except for shipping charges for the product). Belkin reserves the right to discontinue any of its products without notice, and disclaims any limited warranty to repair or replace any such discontinued products.
Page 40 What is not covered by this warranty? All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin determines that the Belkin product has been improperly installed, altered in any way, or tampered with.
Page 41 DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state.
Page 42 Caution: Exposure to Radio Frequency Radiation. The device shall be used in such a manner that the potential for human contact normal operation is minimized. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.
Page 43 Cet appareil numérique de la classe B conforme á la norme NMB-003 du Canada. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Page 44 Le dispositif pourrait automatiquement cesser d'emettre en cas d'absence d'informations a transmettre, ou une defaillance operationnelle. Notez que ce n'est pas l'intention d'interdire la transmission des informations de controle ou de signalisation ou l'utilisation de codes repetitifs lorsque requis par la technologie. les dispositifs fonctionnant dans la bande 5150-5250 MHz sont reserves uniquement pour une utilisation a l’interieur afin de reduire les risques de brouillage prejudiciable aux...
Page 45 *Back cover <NEW BELKIN FONTS> © 2012 Belkin International, Inc. All rights reserved. All trade names are registered trademarks of respective manufacturers listed. iPad, iPhone, iPod touch, Mac, Mac OS, and Safari are trademarks of Apple Inc., registered in the U.S.

Belkin F9K1113 v1 User Manual

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