Panasonic KX-TG7893AZ Operating Instructions Manual page 78

Useful Information
Answering system
Problem
The unit does not record new
messages.
I cannot operate the answering
system remotely.
The unit does not emit the
specified number of rings.
78
Cause/solution
R The answering system is turned off. Turn it on (page 56).
R The answering system does not answer or record calls
from cellular lines.
R The message memory is full. Erase unnecessary
messages (page 57).
R The recording time is set to "Greeting only". Change
the setting (page 62).
R If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit's number of rings
setting or contact your service provider/telephone
company (page 61).
R The answering system will not answer incoming calls
while:
– the base unit or 2 or more handsets are on a cellular
call or an intercom call.
– a headset is in use.
Caller information is recorded in the caller list.
R The remote access code is not set. Set the remote
access code (page 60).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 60).
R The answering system is turned off. Turn it on (page 61).
R You cannot operate the answering system when calling a
cellular phone paired to the base unit.
R If the first ring is turned off, the number of rings decreases
by 1 from the specified number of rings.