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Problems
MY TV PICTURE IS
VERY DIM
MY CELL PHONE
DOES NOT WORK
WHEN I CONNECT
MHL CABLE TO MY
CELL PHONE
UNDER MHL THE
TV'S REMOTE
WON'T CONTROL
THE CELL PHONE
I HAVE DIGITAL
CABLE AND AFTER
SCANNING FOR
CHANNELS I GOT
NOTHING!
MY VIDEO IS BLACK
AND WHITE UNDER
YPBPR
I DON'T SEE AN
OPTION FOR THE
RESOLUTION 3840
x 2160 WHILE
CONNECTED TO
HDMI 1
Check to see if you are under POWER SAVING mode for your
picture mode. Keep pressing the PICTURE button on the
remote control to cycle out of POWER SAVING.
Check if you connected to HDMI3 or another HDMI since ONLY
HDMI2 works with MHL. If it still doesn't work make sure you
have the correct MHL cable (some have more pins than others).
Ultimately, please consult your cell phone manufacturer for
compatibility issues.
For total control you will need to use the cell phone's touch
screen. The TV's remote have limited functions and its controls
are dependent on the program you are using.
This TV does not support QAM. You'll need a cable box in
order for the TV to work correctly. Make sure you have a
HDMI cable connected to the cable box and to the TV.
Afterwards turn on the TV and cable box and make sure
your TV's source is HDMI.
Make sure you are not using yellow video cable connecting to
the YPbPr's green port. If you are you'll need to use AV as
your source instead of YPbPr.
Check and make sure your video card supports that resolution
and the cable you are using is HDMI 1.4 or higher. Make sure
the drivers are upgraded to the newest version possible.
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SCEPTRE U50 UHD TV User Manual
Solutions
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