Troubleshooting - Zte X185 User Manual

11 Troubleshooting

If your phone appears following phenomenon in the process of
application, please read following relative information at first. If the
problems still can not be solved, please contact with the distributor or
service provider.
Problem
When switching on the
phone, it prompts "Enter
PIN".
When switching on the
phone, it prompts "Insert
card and restart phone".
No key beep on pressing
keys.
When there is an
incoming call, the prompt
ringer not rings.
No prompt tone at alarm
time.
Check Point
Please input PIN Code which offered
with UIM card together. If you have
changed PIN code, please input new
PIN code. You can also set PIN code
deactivated, see "7.8 Security Setting".
Please check whether valid UIM card is
inserted or not.
Please check the setting of Key Beep in
Settings.
Please check the setting of Silence,
Alert Type and ringer Volume in
Settings.
Please check relative sound setting
(Silence, Alert Type and ringer Volume
70